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Quality Inn Shepherdstown

2.5 star property

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Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Business center
Hair dryer
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

Map
70 Maddex Square Dr, Shepherdstown, WV, 25443
  • Shepherd University
  • Shepherdstown Visitors Center
  • Shepherdstown Opera House
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪41 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pet friendly
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$73 nightly
The price is $73 total
includes taxes & fees
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About this property

Quality Inn Shepherdstown

Shepherdstown hotel with free breakfast
Coffee/tea in a common area, a 24-hour front desk, and a computer station are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers and a front-desk safe are onsite.
Quality Inn Shepherdstown offers 51 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels and pay movies.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This Shepherdstown hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Complimentary self parking is available on site.

Quality Inn Shepherdstown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer

Entertainment

  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Shepherdstown
Comfort Inn Shepherdstown
Quality Inn Shepherdstown
Quality Inn Shepherdstown
Quality Shepherdstown
Hotel Quality Inn Shepherdstown
Shepherdstown Quality Inn Hotel
Quality
Hotel Quality Inn
Comfort Inn
Quality Inn
Quality Inn Shepherdstown Hotel
Quality Inn Shepherdstown Shepherdstown
Quality Inn Shepherdstown Hotel Shepherdstown

Quality Inn Shepherdstown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 135 reviews
Rating 8 - Good. 53 out of 135 reviews
Rating 6 - Okay. 31 out of 135 reviews
Rating 4 - Poor. 11 out of 135 reviews
Rating 2 - Terrible. 5 out of 135 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel is nicely located on a quiet street with grass and trees. But, it is dated with basic amenities though nice sheets and towels. Front desk person was brand new and had no training. This website had not processed my payment and the young man didn’t know what to do. He kept calling us and basically made a mess of our check in. I would probably not stay here again.
Stayed 1 night in Jun 2019

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities

One night stay

I was in town for a concert at the casino. Everything was very nice..service, cleanliness, and breakfast. However the need was old worn and uncomfortable. Needs a new better mettres.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean hotel. Nicely maintained property, close to Shephard Univ.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Not dirty or messy in room or bathroom. Clean in other areas. The staff was very welcoming and kind. They acknowled us entering or leaving. The dining area was very small and could get crowded easily. No problems. Minor issue...plug to tub had no chain or way to stay open, so it had to be put to the side to shower. Only stayed one night due to electrical failure in area.
Stayed 1 night in Feb 2019

6/10 Okay

Margaret

Disliked: Cleanliness
The lobby and common rooms’ rug were stained. Also, pets are allowed to stay here so if you have any allergy issues stay away.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Great stay
Stayed 1 night in Jan 2019

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Travel

Had paperwork ready when I checked in less than 20 minutes after I booked the room. Thought the place was deserted when I drove up as there were no cars in the lot. Turns out just very few customers on a Thursday night. Great breakfast spread even though I swear I think I was the only guest.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
House keeping was very minimal, they did not change our sheets only re made the beds never refilled the tea in room or packets of sugar, I had to ask for shampoo and conditioner they didn’t vacuum the floor
Stayed 8 nights in Dec 2018

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is easy to find and conveniently right next to a drug store and grocery store. It seemed to be very pet friendly. Unfortunately, the good news ends there. The hotel was run down, not very clean, and dark. The courtesy bottles (lotion, shampoo, conditioner) in our room were half-used. The wifi didn't work, the instructions in the book were for the Comfort Inn, and no one answered when we tried to call the front desk. We chose the hotel because it advertised free breakfast, but there was no hot breakfast because of Christmas. It wasn't *awful*, but there were just so many missed chances to make a pleasant experience for guests.
Stayed 1 night in Dec 2018

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for one night

We spent one night as we were visiting Shepardstown. The room was clean and the bed was fine. My back did not hurt in the morning from the bed. The breakfast food was ok. I thought the place was fine but my wife was not as content as I was.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Clean, but dated hotel, great if you have pet

Hotel was a bit dated, but clean and it worked well for us for a 1 night stay. We had our little dog with us and we had no issues. The comfort of the beds was fair but ok for 1 night. The hotel is next to a pharmacy, McDonalds, grocery store, etc and only about a mile outside of Shepherdstown so very convenient. The continental breakfast was about average quality.
Stayed 1 night in Oct 2018

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Deb, Carmel, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to historic battlefields, with lots of restaurants & conveniences nearby.
Stayed 3 nights in Sep 2018

4/10 Poor

Joe, Lititz, PA

Disliked: Staff & service, property conditions & facilities, room comfort
I shared the room w/ two queen sized beds. There was a desk, chest of drawers, a separate television stand. It was cramped. The closet door was off its rails. The bathroom sink was separate from the toilet and shower/tub. So it was part of the sleeping area. I didn’t like that as it contributed to the room feeling cramped. The HVAC was a wall unit which had a wet rug under it which made the room smell musty. The breakfast that was included looked unappetizing.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2018

8/10 Good

Mark

Quiet, convenient

One night layover to visit family. Property is older but mostly clean; mildew in the shower stall. Staff was very pleasant and accommodating. We'd stay there again.
Stayed 1 night in Aug 2018

8/10 Good

Dan, West Virginia

Liked: Cleanliness, staff & service, room comfort
Nice facility and clean. Very good location with quick access to the university and the town. Staff was friendly. Biggest problem was the AC was very noisy and didn’t work well the second day there.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Great Stay

The staff was friendly and helpful when we checked in. Our room and bathroom was clean smoke free. The hostel is close to all of the attractions in the Shepherdstown area. I would definitely stay here again!
Stayed 1 night in Aug 2018

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities

Disappointed

Their web site lists pet fee as 10.00 and was 10.00 in previous stays. They charged us a 20.00 pet fee thier excuse was their web site is out dated. Opened the door to the room and was hit with a damp musty odor. We will go elsewhere for future visits to the area
Stayed 1 night in Aug 2018

6/10 Okay

John

More hot water needed

Our stay was fine up until needing that hot shower in the morning. By about 9:30 on a weekend day, there was no hot water. A call to the desk did not either solve the problem or offer any discount for our stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Millknowe, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel close enough to town

Excellent stay with everything expected and required being available.

6/10 Okay

mark, va

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ison crew

The air conditioning didn't work right in the middle of the night it just quit, the beds awful a long with the pillows. It was to far from the casino too!!!!

8/10 Good

Jerome, Hagerstown.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was attending a New Years Party across the street and chose Quality Inn because it was in walking distance and we wouldn't have to drive after some drinks. Also pet friendly so we were able to bring our dog. Staff was very friendly and accomadating. Breakfast was also very good.