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Quality Inn Shepherdstown

2.5 star property

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Photo gallery for Quality Inn Shepherdstown

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Exterior
Lobby
Exterior
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Free WiFi
  • Parking included
  • Air conditioning
$101
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
70 Maddex Square Dr, Shepherdstown, WV, 25443
  • Place, Shepherd University
    ‪8 min walk‬
  • Place, Shepherdstown Opera House
    ‪17 min walk‬
  • Place, Shepherdstown Visitors Center
    ‪3 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Quality Inn Shepherdstown

Shepherdstown hotel with free breakfast
Coffee/tea in a common area, a 24-hour front desk, and a computer station are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers and a front-desk safe are onsite.
Quality Inn Shepherdstown offers 51 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels and pay movies.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This Shepherdstown hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Complimentary self parking is available on site.

Quality Inn Shepherdstown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer

Entertainment

  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Shepherdstown
Comfort Inn Shepherdstown
Quality Inn Shepherdstown
Quality Inn Shepherdstown
Quality Shepherdstown
Hotel Quality Inn Shepherdstown
Shepherdstown Quality Inn Hotel
Quality
Hotel Quality Inn
Comfort Inn
Quality Inn
Quality Inn Shepherdstown Hotel
Quality Inn Shepherdstown Shepherdstown
Quality Inn Shepherdstown Hotel Shepherdstown

Reviews

Quality Inn Shepherdstown Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 58 out of 189 reviews
Rating 8 - Good. 74 out of 189 reviews
Rating 6 - Okay. 36 out of 189 reviews
Rating 4 - Poor. 12 out of 189 reviews
Rating 2 - Terrible. 9 out of 189 reviews

Reviews

6/10 Okay

Firoze

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Inn

Breakfast could have been better. Only coffee choice was small percolator. Only fruit was apple and the juice machine was not working
Stayed 2 nights in Jul 2025

10/10 Excellent

Norval S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Scott

Stayed 1 night in Jul 2025

8/10 Good

Andre

Liked: Cleanliness
The location to where I needed to be was Excellent from the hotel. The only issue I had was, I was there for only two nights and my room didn’t get cleaned
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Amenities
Na
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean basic hotel room at a good price. Front desk staff friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Rylee

Liked: Staff & service
Disliked: Amenities
Genuinely considered my options after seeing my room. I ended up thoroughly checking the bed and around the room to be sure there wasn’t bugs. I decided to stay but would not stay there again.
Stayed 1 night in Jul 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book Anywhere Else!

I've stayed at about 25 locations during the past year; most great, some average. I’m not a complainer but this place is literally hazardous. I’ve since learned that the hotel has been shut down for a long time and just reopened, which may explain the good (OLD) reviews. I booked a 2-night stay but left the next day. BULLET POINTS: Place deserted; only people were staff. Language barrier; no biggie but I had to use translation app to check in. Only room “ready” was handicapped. I said no problem. Tired, I went to bed without showering. Got up to pee and slipped on bathroom floor; it was soaked. Put towels down and went back to sleep. Around 5 a.m. floor had dried, but by 7-ish, was soaked again. I saw several areas of water dripping from the ceiling including bath, entry area and the room itself. Air was so humid, my chest and lungs literally hurt, felt congested and heavy. Walking barefoot, even carpet was damp. I put on shoes, stepped on paper towels, saw my footprints come through. I left and checked into another hotel even though I’d prepaid two nights. When leaving, there was nobody to be found anywhere. No staff, no guests. Finally found a fellow in the laundry who didn’t speak English and when I pointed at front desk, he just shrugged. Can you say, Creepy??? I kept calling, “Hello? Hello? Anybody here?” Waited by the front desk at least 10 minutes. Loaded my car and tried again 10-15 minutes later and still nobody. CAVEAT EMPTOR: I’ve had several great bookings w
Stayed 2 nights in Jun 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Front desk staff very helpful. I had an issue in my room and they were able to exchange me immediately to another room. Great location when we come to see Shepherd football!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience after a long day in the trail
Stayed 1 night in Jun 2025

10/10 Excellent

antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did the job

The manager went out of his way to make us feel welcome. Room was fine and breakfast spartan but serviceable.
Stayed 1 night in Jun 2025

10/10 Excellent

nicolaas

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Stayed 1 night in May 2025

4/10 Poor

Harry

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Booked the king sweet. When i checked in was told they only had a double queen room so i settled for it. Got in the room it was basic. Sat on bed it was hard and uncomfortable. The refrigerator didnt work. Told front desk. The next morning told front desk was checking out due to the reasons. Was told they didnt know how to refund me a day stay that gm would contact me and 2 days later hadnt heard from the gm and still charged me 2 days with me just staying one night.mad as heck
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Good stay
Stayed 3 nights in May 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Super staff
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel is nicely located on a quiet street with grass and trees. But, it is dated with basic amenities though nice sheets and towels. Front desk person was brand new and had no training. This website had not processed my payment and the young man didn’t know what to do. He kept calling us and basically made a mess of our check in. I would probably not stay here again.
Stayed 1 night in Jun 2019

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities

One night stay

I was in town for a concert at the casino. Everything was very nice..service, cleanliness, and breakfast. However the need was old worn and uncomfortable. Needs a new better mettres.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean hotel. Nicely maintained property, close to Shephard Univ.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Not dirty or messy in room or bathroom. Clean in other areas. The staff was very welcoming and kind. They acknowled us entering or leaving. The dining area was very small and could get crowded easily. No problems. Minor issue...plug to tub had no chain or way to stay open, so it had to be put to the side to shower. Only stayed one night due to electrical failure in area.
Stayed 1 night in Feb 2019

6/10 Okay

Margaret

Disliked: Cleanliness
The lobby and common rooms’ rug were stained. Also, pets are allowed to stay here so if you have any allergy issues stay away.
Stayed 1 night in Feb 2019