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Slightly below expectation of hotel comfort.

Great location, very helpful staff.

Breakfast great, room big

I would have given this hotel 5 stars if not for the noisy room on our first night. Despite specifically requesting a quiet room, we were allocated one right next to the external air-conditioning unit. The hotel should have been aware of this noise issue, which resulted in a sleepless night. Nonetheless , we were moved to a quieter room the following day. Overall, we had a lovely stay. The hotel is centrally located, within walking distance of most tourist attractions. The room was clean, the food was good and the staff were excellent. Special thanks to Ameen at the restaurant for his warm hospitality and excellent service, and Dino at reception for being so kind and helpful. Having visited the Radisson Hotel out of curiosity, I feel Brunei Hotel offers much better value for money. Although smaller, it is cleaner, more modern and better maintained. Highly recommended!

The plumbing leaking in the restaurant and on reporting to the front desk was told it’s not their problem. It’s under a different contractor. The apartment given had no Electricity and then changed to another. The outside of apartment going upto the elevator was being painted with smells and debris all over. The plumbing in the bathroom was leaking. Not a good experience.

Best hospitality ever! The property is absolutely devine, it sits over the river has the most beautiful and peaceful views. The hotel has a mid-century modern style and the staff is excellent, they can answer most questions about the city, their culture and history. We highly recommend staying there. I personally would like to thank Jimmy for his hospitality and our lovely stay.