Search Deals on

Saucier Vacation Packages

Room was really quiet and clean. There was a tear in the carpet.

Very clean and well kept hotel. Breakfast had a variety of options, eggs, sausage, yogurt, packaged oatmeal/grits, cereals, etc.

For the price it wasnt bad

I had just had femur/hip surgery 8 days prior, and was only able to bear weight on one leg. With this in mind, I booked a room explaining that I needed a room on the bottom floor and handicapped accessible. At arrival, I had been assigned a room on the 2nd floor. After being told that would not work, they said they had no other rooms available because the cleaning person had failed to show up that day. They ended up putting me in a room on the first floor with a dysfunctional door lock that was not suppose to be assigned to a guest until the lock was fixed, unbeknownst to me at that time. The next day, I had a hired helper that visited me to bring me food and take care of any needs I had, since I was pretty much bed bound. She ended up locked out of the room because of the dysfunctional door lock, and I was trapped inside the room for over an hour while they tried to figure out how to get into the room. Then they said I had to change rooms because that room was never supposed to be assigned to a guest. In my condition, this was not an easy task. The cleaning person did not come to my room once to clean, replace towels, etc., even though I was there for 6 days straight. I had to get my helper to get me clean towels from the front desk, take out the trash, etc. since the cleaning person was not doing their job. To top it off, I was double charged for the room. First through Expedia, where my original booking was made. Then the hotel itself charged me again.

Will stay again and love the customer services !