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Santa Nella Vacation Packages

Staff were super helpful and kind. Will stay here again when we’re in the area

If you are on the third level park in the back next to the second level entrance!! We needed towels the second day and the cleaners were very nice to give me more and an extra blanket!!

The resort is beautiful and well maintained. The only problem that I had was the spa. It was not as clean or luxurious as a highly rated spa should be. The showers and locker rooms were very old and not sparkly clean. There were no staff to help you unless you actively searched for help. Overall the staff at the front desk, the restaurant and the spa were Not friendly and helpful.

Just only 4 pm can check in. 😞

Management was extremely friendly and helpful at every step of the way. Rooms were modernized with many unusual and thoughtful touches such as motion activated nightlights under bedside tables, heated bathroom floors, Toto toilets with bidets, in bed reading lights, etc. Breakfast buffet had unusual additions and there were additional items available for gluten sensitive guests such as gluten free waffle batter, etc.