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Hotel Inn Santa Fe

3.5 star property

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Photo gallery for Hotel Inn Santa Fe

Desk, blackout drapes, free WiFi, bed sheets
Lobby
Terrace/patio
Fitness facility
Coffee service

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$63
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
3011 Cerrillos Rd, Santa Fe, NM, 87507
  • Place, Meow Wolf
    ‪3 min walk‬
  • Place, International Museum of Collage, Assemblage & Construction
    ‪3 min drive‬
  • Place, Santa Fe University of Art and Design
    ‪4 min drive‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪11 min drive‬

Room options

View all photos for Basic Double Room

Desk, blackout drapes, free WiFi, bed sheets

Basic Double Room

7.4 out of 10
Good
(55 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room

Desk, blackout drapes, free WiFi, bed sheets

Basic Single Room

8.0 out of 10
Very good
(83 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Inn Santa Fe

3.5-star hotel in Southside
A fitness center, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Hotel Inn Santa Fe offers 96 accommodations with coffee/tea makers and hair dryers. 32-cm LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Inn Santa Fe features a fitness center and a vending machine. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Hotel Inn Santa Fe is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-cm LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 5.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 5.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 03-653706-00-3

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Santa Fe
Quality Santa Fe
Santa Fe Quality Inn
Quality Inn Santa Fe Hotel Santa Fe
Quality Inn Santa Fe
Hotel Inn Santa Fe Hotel
Hotel Inn Santa Fe Santa Fe
Hotel Inn Santa Fe Hotel Santa Fe

Reviews

Hotel Inn Santa Fe Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 1088 reviews
Rating 8 - Good. 286 out of 1088 reviews
Rating 6 - Okay. 179 out of 1088 reviews
Rating 4 - Poor. 104 out of 1088 reviews
Rating 2 - Terrible. 116 out of 1088 reviews

Reviews

10/10 Excellent

Etta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

glenda

Disliked: Property conditions & facilities
A full size bed with a king sized headboard
Stayed 1 night in Aug 2025

2/10 Terrible

Chris L

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is outdated and in need of immediate renovation. No elevator, frayed carpet everywhere, no refrigerator(as promised), no coffee maker(as promised), sterile environment (no pictures, etc. in hallways or rooms), ice machine not working, grounds have weeds 3 and 4 feet tall, ice machines not working, interior courtyard the worst I have ever seen, and I could go on. I will say the bed sheets appeared clean and the bathroom appeared clean. I would never stay here again, and would say to stay at a brand name hotel before you ever stayed at this independent hotel.
Stayed 1 night in Aug 2025

8/10 Good

Joaquin

Liked: Cleanliness, room comfort
Disliked: Staff & service

Overall, not bad.

Overall, not a bad place. The only thing is that my reservation was accidentally booked for the wrong dates when I arrived so having to figure it out through hotels.com customer service, it happened to pass midnight because we drove in and got in later than expected so needless to say, between the agent on the phone/chat and the front desk person, it was quite an experience. But we figured it out and the rest of the stay went pretty well until it rained and the hall flooded out so it smelled really bad for a couple days.
Stayed 10 nights in Jul 2025

8/10 Good

Elion

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Rafael, Orlando

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

lee

Stayed 1 night in Aug 2025

10/10 Excellent

Asmita

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Stayed 1 night in Aug 2025

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know how this property has any positive reviews. The exterior is so dilapidated it looks abandoned - weeds growing everywhere, holes in the building, peeling paint. The person who checked me in could not have been less interested or welcoming. My room stank of extremely strong cleaning chemicals - I opened the window to air it out but the screen was torn and there were people from the adjacent motel hanging around the car park. The bedding was dirty, the carpets were stained, the fridge was broken and the door could not be locked from the inside. As a solo woman I felt extremely unsafe - there were no women or families - all the guests seemed to be male laborers. The area is also very seedy. After 3 hours I bailed - my eyes were so sore from the chemicals there was no way I could stay. Very upset to have wasted money in this horrible place but was lucky enough to find lovely accommodation closer to central Santa Fe. Do not stay here!
Stayed 2 nights in Aug 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience wasn't absolutely awful. But the "clean" pillowcases had stains on them at the edges. The building itself was very rundown and had a slight musty smell. I'm not sure if they had recently purchased the building and were renovating it or something. But either way first impressions were pretty poor. Customer service was very Spartan and not particularly warm. I definitely did not feel super comfortable there. And I will not come back.
Stayed 1 night in Aug 2025

2/10 Terrible

Higareda

Stayed 3 nights in Aug 2025

10/10 Excellent

Virginia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area had been closed for years
Stayed 1 night in Aug 2025

4/10 Poor

Gabriel

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells terrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Stayed 1 night in Aug 2025

8/10 Good

Melissa

Stayed 2 nights in Aug 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was excellent and our room was clean, however, there were no tables, chairs, or refrigerators, which made our extended stay during a family crisis less than stellar. But the staff found an office chair for us, and the location was convenient and the price right.
Stayed 5 nights in Jul 2025

6/10 Okay

Genevieve

Business traveler
Stayed 2 nights in Aug 2025

4/10 Poor

Ruben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is in need of some TLC. There are weeds all over the property, the pool is empty, exterior doors don’t function properly (either don’t work or don’t lock), the room had no mini-fridge or smoke detector (it was hard wired with the base intact but no actual smoke detector) the faucet was pulled away from the shower wall and the beds were hard. On a positive note, the staff was friendly.
Stayed 1 night in Aug 2025

4/10 Poor

Eloy

Disliked: Staff & service, property conditions & facilities
Lack of communication among the workers. One person when I got there set me up in front by the Office I came minutes later and through me all the way to the back. It was very unsafe, the Security doors on the side and back wouldn't close or lock properly.
Stayed 2 nights in Aug 2025

6/10 Okay

Yolanda

Business traveler

Average stay

Bed was firm. Room was average. Just a few little unsatisfied disadvantages. No refrigerator, coffee maker had no filter encloser, phone was not working, discovered it was un plugged. Door to enter in the hotel from parking was not working, had to walk back around to enter another entrance. Did report all at check out. Hopefully these will be addressed. Stay was average.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff. Quiet stay. Rooms clean but facility still needs updating.
Stayed 1 night in Aug 2025