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Four Points by Sheraton San Rafael Marin County

3.0 star property

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Photo gallery for Four Points by Sheraton San Rafael Marin County

Property amenity
Lounge
Lobby lounge
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly

Explore the area

Map
1010 Northgate Dr, San Rafael, CA, 94903
  • Marin County Civic Center
    ‪2 min drive‬
  • Dominican University of California
    ‪3 min drive‬
  • Mission San Rafael Arcangel
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Patio

  • 370 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

  • 370 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 370 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 362 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • 362 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton San Rafael Marin County

3-star San Rafael hotel close to Marin County Civic Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Four Points by Sheraton San Rafael Marin County provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 2520 square feet (234 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Four Points by Sheraton San Rafael Marin County is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 9:30 AM on weekdays.
Hillside Tavern - This poolside restaurant specializes in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults, and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Rafael
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Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 647 out of 1159 reviews
Rating 8 - Good. 289 out of 1159 reviews
Rating 6 - Okay. 112 out of 1159 reviews
Rating 4 - Poor. 64 out of 1159 reviews
Rating 2 - Terrible. 47 out of 1159 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro, Daly City

Traveled with family
Liked: Staff & service, property conditions & facilities
The girl in the front desk was very nice and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

4/10 Poor

Robert

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

James H

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay+lcation. Got unlucky, two dogs barked For several hours next door. People left their dogs alone(not allowed by hotel)!! Had to leave water on for 5 min to get it hot; hand held device did not work. Hotel gave us a free breakfast:):) Great place other wise
Stayed 4 nights in Mar 2025

6/10 Okay

Shirey

Liked: Staff & service
Disliked: Property conditions & facilities

Needs attention

Room was pretty beat up and dated. The first night, my pillow smelled, unsure if they had changed the sheets. Sheets were changed on the second day though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Feb 2025

10/10 Excellent

Tamika

Stayed 1 night in Mar 2025

10/10 Excellent

Jonatho

Stayed 1 night in Mar 2025

10/10 Excellent

Jeffjeff

Stayed 1 night in Jan 2025

10/10 Excellent

michaela, lenox

Stayed 3 nights in Feb 2025

10/10 Excellent

Kaeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 4 nights in Feb 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

10/10 Excellent

Eniko

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Pool area was really nice! Food and drinks were yummy and everyone was super nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was under attack, do to my job, but still managed to get all of my loved ones to safety.
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Staff & service
Stayed 4 nights in Feb 2025

6/10 Okay

Corbett

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Cold pipes

Location was nice and quiet even being next to a busy freeway. Concierge was very friendly. Room was clean.Back door was locked into a position that left a gap and allowed cold air in the room. Hot water took 10 minutes to heat up and the hand wand would not slide on the rail for use by a disable guest. Only one outlet was useable for multiple cell phones and to charge a portable oxygen generator battery and a constant flow oxygen generator.
Stayed 2 nights in Feb 2025

4/10 Poor

Johanna T.

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The first room had its door propped open and the lights turned out, as if somebody intended to return. I refused the room. Bella at the front desk was very helpful. The replacement room was tired and odd - the chair could not be used to watch the tv as it was stationed on the same wall as the TV. The room was very dated. The second replacement room was poor. There was no thermostat so I had to keep getting out of bed to turn the heat up or down. I finally decided to go with no heat and froze. Also - the microwave was broken - the turn table would not go around and it BURNT a coffee cup brown. If it had been in the microwave a moment longer it would have been on fire. Pretty scary considering this was a disabled person rooom. The room was tired and dated but at least it was not in the tower as this hotel has a problem with working ladies doing their business there :( In the morning the front desk was kind, but I was only offered some additional Marroitt Points. Very disappointing stay! The hotel is in a good area but it needs much TLC! For the same price I could have stayed in Tiburon at a much nice hotel :(
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Always appreciate staying here.
Stayed 1 night in Feb 2025

10/10 Excellent

Nou

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice customer service
Stayed 2 nights in Feb 2025

10/10 Excellent

Eve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and our beds were made and towels replaced which I loved. I will definitely will be back
Stayed 2 nights in Feb 2025