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San Mateo Vacation Packages

Restaurant staff was very slow and flies everywhere in there not worth the money!!

Very nice property, but may not be the best place for seniors. Lots of kids.

The room we got was not as advertised. 14 minutes away from the beach. No elevator, no ice nearby, no laundry, no housekeeping. Carpet in the room and not well decorated. our view was of an AC unit. Plenty of Roaches waiting for us every night outside our door. Last year, we booked the exact same stay as this year through Expedia and it was a night and day experience.

When we arrived, we were somewhat surprised at the condition of the hotel, being a part of the Ritz Carlton chain. The hotel was rundown, floors were not swept or clean. Our hotel room smelt like dog urine. Will not go back.

July 3 - 5, 2026, During my stay, the indoor pool and hot tub was not open due to maintenance. Housekeeping did not have enough clean towels, we had to wait over a hour to get them. The Hotel was clean and the staff was nice.