Urbana Hotel

2.0 star property

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Photo gallery for Urbana Hotel

Relax in this stylish room with a large bed, desk, and balcony offering a city view.
Staircase with a bold red handrail and abstract artwork above, set against a neutral-toned backdrop.
Stroll through the charming urban streets, lined with residential buildings featuring balconies and windows.
Stunning residential building with a flat facade and balcony.
Bathroom features a sink, toilet, and shower area with a mirror above the sink.

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
102 C. Pelayo, San Juan, San Juan, 00901
  • Port of San Juan
    ‪7 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • Pan American Pier
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

Basic Room

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Urbana Hotel

Hotel in San Juan Antiguo
Concierge services, a 24-hour front desk, and free self parking are available at this smoke-free hotel. Housekeeping is available on request.
Urbana Hotel offers 20 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Urbana Hotel features concierge services. The property has a 24-hour front desk. Onsite uncovered self parking is complimentary.

Urbana Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 12 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Urbana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 307 reviews
Rating 8 - Good. 59 out of 307 reviews
Rating 6 - Okay. 41 out of 307 reviews
Rating 4 - Poor. 14 out of 307 reviews
Rating 2 - Terrible. 15 out of 307 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kiara, Comerio

Stayed 1 night in Mar 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well taken care of from the moment we arrived. Due to a blackout we were moved to the Oliver Hotel because they still had power. The staff made the transition smooth and effortless.
Stayed 4 nights in Apr 2025

8/10 Good

Delaney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the bed was comfortable. There were restaurants in walking distance. A short uber to Old San Juan. A/C in the room was nice and cold.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in Apr 2025

8/10 Good

juan

Stayed 5 nights in Apr 2025

10/10 Excellent

Elsy, Brooklyn

Liked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

karmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and explored around within minutes of walking
Stayed 6 nights in Apr 2025

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this place was great except the odd stain on my bedsheet. Other than that- big room, great price, nice staff- good stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Junior

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Property conditions & facilities
Stayed 13 nights in Mar 2025

10/10 Excellent

Alisa, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this property. I was greeted with a bottle of champagne, my room was upgraded. The neighborhood was safe and accessible to Old San Juan.
Stayed 3 nights in Apr 2025

8/10 Good

Harry, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Room was smaller than I anticipate as there was no desk.
Stayed 3 nights in Mar 2025

4/10 Poor

Cesar

Disliked: Amenities, property conditions & facilities
very small and uncomfortable room
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Stayed 1 night in Mar 2025

10/10 Excellent

Virginia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it all. The hotel was quiet & clean.
Stayed 4 nights in Mar 2025

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room is a bit small and washroom is small hot water is not hot. No comforter sheets are too thin to cover Staffs are friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly and clean. It’s also quiet!
Stayed 5 nights in Mar 2025

8/10 Good

Belinda F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP gets sparking wine and they have plenty of free bottled water you need for you trip in San Jaun/Old San Juan Area
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extraordinary location and people that care about the atea and its roots.perfect place to explore from and the pool is to die for. I thought i had gone to heaven.
Stayed 1 night in Mar 2025

4/10 Poor

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioner was very loud. The building is noisy, doors slam when people enter and leave. Parking is a little ways away from the hotel, open lot and hard to park for getting in and out.
Stayed 1 night in Mar 2025

8/10 Good

Allen Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff are enthusiastic and very helpful. I wasn't going to use the VIP perk but she provided the wine without me having to ask which was nice. I didn't like the parking for the hotel. It was a little inconvenient. Sure it was a minute walk but if I want to go out at night, I don't feel safe walking that minute to a parking lot. Everything else is fine though. I didn't use the amenities (like the fridge at
Stayed 4 nights in Mar 2025

6/10 Okay

Guillermo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not what I expected But not a deal breaker
Stayed 2 nights in Mar 2025