Concierge services, a 24-hour front desk, and free self parking are available at this smoke-free hotel. Housekeeping is available on request.
Urbana Hotel offers 20 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.
Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.
Urbana Hotel features concierge services. The property has a 24-hour front desk. Onsite uncovered self parking is complimentary.
Urbana Hotel is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Free uncovered self parking on site
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of towels on request
Concierge services
Housekeeping (on request)
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Pillowtop mattress
Premium bedding
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Smart TV
More
Air conditioning
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 23
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: 12 percent
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan
Urbana Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We were well taken care of from the moment we arrived. Due to a blackout we were moved to the Oliver Hotel because they still had power. The staff made the transition smooth and effortless.
The hotel was clean and the bed was comfortable. There were restaurants in walking distance. A short uber to Old San Juan. A/C in the room was nice and cold.
I loved staying at this property. I was greeted with a bottle of champagne, my room was upgraded. The neighborhood was safe and accessible to Old San Juan.
An extraordinary location and people that care about the atea and its roots.perfect place to explore from and the pool is to die for. I thought i had gone to heaven.
Thomas
Stayed 1 night in Mar 2025
4/10 Poor
Elizabeth
Traveled with group
Mar 29, 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioner was very loud. The building is noisy, doors slam when people enter and leave. Parking is a little ways away from the hotel, open lot and hard to park for getting in and out.
Staff are enthusiastic and very helpful. I wasn't going to use the VIP perk but she provided the wine without me having to ask which was nice. I didn't like the parking for the hotel. It was a little inconvenient. Sure it was a minute walk but if I want to go out at night, I don't feel safe walking that minute to a parking lot. Everything else is fine though. I didn't use the amenities (like the fridge at