4/10 Poor
Nakeya
Traveled with family
Apr 4, 2025
Liked: Staff & service
Disliked: Amenities
This was my 6th time visiting Puerto Rico and it was a quick birthday trip for me. Came her with my kids and I wouldn’t stay here again. The place needs some updating the hallways smells like mold and mildew, the kitchen draw had dead roach , my room had ants in it. My daughter and I shared the bed but my son slept on the pull out bed that was disgusting and I made them change the mattress and give us clean sheets. It looked like someone had peed all over the bed and they never cleaned it. The room look like they never cleaned it. The place is truly too like I said the place is OK. I need a lot of upkeep the night before my kids that said somebody had threw up in the pool and then the next day the throat was still in the pool, so no one‘s doing any clean in that place. The workers are very nice. Great customer service but the place needs some updating and the breakfast is just OK. You better off going somewhere else for breakfast because it’s OK. The place has a lot of potential but it needs updating. oh and they did come and put some bug spray down for the ants that was in my room, but they did tell me they was gonna change me into a different room the next day, but they didn’t do that. I was over at this time anyway, so I was like whatever.
Nakeya
Stayed 2 nights in Mar 2025