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Metro Art Hotel

2.0 star property

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Photo gallery for Metro Art Hotel

Terrace/patio
Junior Room | Premium bedding, minibar, individually decorated, desk
Junior Room | Living area
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
$109
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
312 Avenida José de Diego, San Juan, San Juan, 00909
  • Place, Museo de Arte de Puerto Rico
    ‪1 min walk‬
  • Place, Calle Loiza
    ‪6 min walk‬
  • Place, Plaza del Mercado
    ‪7 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Basic Room

Basic Room | Premium bedding, minibar, individually decorated, desk

Basic Room

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, individually decorated, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for City Room

City Room | Premium bedding, minibar, individually decorated, desk

City Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, individually decorated, desk

Classic Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | Premium bedding, minibar, individually decorated, desk

Junior Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio | Premium bedding, minibar, individually decorated, desk

Economy Studio

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room

Exclusive Room | Premium bedding, minibar, individually decorated, desk

Exclusive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room

Grand Double Room | Premium bedding, minibar, individually decorated, desk

Grand Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Metro Art Hotel

Hotel in Santurce
Along with a 24-hour fitness center, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Metro Art Hotel offers 52 air-conditioned accommodations with minibars and blackout drapes/curtains. These individually decorated accommodations include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is provided daily.
2 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.
Metro Art Hotel features 2 hot tubs and a 24-hour fitness center. Wireless Internet access is complimentary. This San Juan hotel also offers multilingual staff and concierge services.

Metro Art Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 hot tubs
  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Metro Art Hotel Hotel
Metro Art Hotel San Juan
Metro Art Hotel Hotel San Juan

Metro Art Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 229 out of 349 reviews
Rating 8 - Good. 69 out of 349 reviews
Rating 6 - Okay. 28 out of 349 reviews
Rating 4 - Poor. 14 out of 349 reviews
Rating 2 - Terrible. 9 out of 349 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Simul Begum, Alexandria

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Yashira

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay for the Bad Bunny Concert! We stayed here while in town for the Bad Bunny concert and couldn’t have picked a better location, close to great eateries, local shops, and just a short walk to La Placita. The room was a great size, very comfortable, and perfect for relaxing after a long day out. The front desk staff were super helpful with recommendations and anything we needed during our stay. Would definitely stay here again!
Stayed 3 nights in Aug 2025

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

The hotel has horrible water pressure and the water was not hot during our stay. My room had a broken refrigerator and did not have an iron. Staff told me they couldn’t do anything about the refrigerator. Overall the room was somewhat dirty but not too bad. The front desk staff was so that was a plus. The neighborhood the hotel is located is full of homeless people and very dangerous. Not safe to walk around at night
Stayed 6 nights in Aug 2025

10/10 Excellent

Takoya

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay!
Stayed 4 nights in Jul 2025

2/10 Terrible

Chaomei

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Satyam

Liked: Cleanliness
Noisy room
Stayed 1 night in Mar 2025

8/10 Good

Joseph, Rockville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly, lobby area can be improved. Conveniently located, nice park across from hotel not yet seen on google maps. Nice room!
Stayed 4 nights in Apr 2025

10/10 Excellent

Makeba

Stayed 3 nights in Jun 2025

8/10 Good

Anibal

Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 2 nights in Jun 2025

4/10 Poor

Danielle

Disliked: Cleanliness, amenities
When they make the bed they don’t change the sheets…that was my only problem with cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Feb 2025

10/10 Excellent

Amoldeep

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff loved our stay cleaned our room everyday
Stayed 7 nights in Jun 2025

10/10 Excellent

Eniya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean stay. Nice staff and very informative and helpful.
Stayed 3 nights in Jun 2025

4/10 Poor

IVETTE

Stayed 1 night in Jun 2025

4/10 Poor

Destini

Disliked: Cleanliness, amenities, property conditions & facilities
The design is cute but unfortunately my room was dirty. Specifically the floors. When I politely asked for the cleaning team to clean the floor, they simply did not. The smell of mildew is also very very strong. The building is in a good area with restaurants and a park and the hotel has a rooftop and coffee machine/water. That was cool but my allergies were getting the best of me in that room and honestly, other people were experiencing the same; sneezing and coughing in the hallway. Nice looking building and design, but sadly not well kept.
Stayed 2 nights in Jun 2025

6/10 Okay

Carmen

Traveled with group
Disliked: Amenities
I like that it was walking distance to Bellas Artes…the staff was most helpful
Stayed 2 nights in May 2025

8/10 Good

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Joammie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is amazing, the staff very friendly. For the price excellent hotel. Only con was parking… but other than that everything was great!!!
Stayed 2 nights in May 2025

10/10 Excellent

Jerwin

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2025

8/10 Good

Rayn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and the room was clean,
Stayed 3 nights in Apr 2025

6/10 Okay

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lakeisha

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful hotel ! Disappointed the elevator didn’t work walking up & down 5 flights of steps
Stayed 4 nights in May 2025

8/10 Good

OLLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025