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Metro Art Hotel

2.0 star property

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Photo gallery for Metro Art Hotel

Relax on a curved sectional sofa in this serene outdoor seating area, surrounded by a wooden fence and a green artificial turf floor.
Relax in a stylish space with a large desk, comfortable sofa, and ample natural light.
Relax in a stylish room with a large bed, flat-screen TV, and a wooden dresser.
Enter a stylish space with a large mirror and glass door leading outside.
Relax in a stylish room with a large mirror, wooden panel wall, and glass door leading to the outside.

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
312 Avenida José de Diego, San Juan, San Juan, 00909
  • Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • Condado Beach
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Grand Double Room

Grand Double Room | 1 bedroom, premium bedding, minibar, individually decorated

Grand Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio | 1 bedroom, premium bedding, minibar, individually decorated

Economy Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for City Room

City Room | 1 bedroom, premium bedding, minibar, individually decorated

City Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | 1 bedroom, premium bedding, minibar, individually decorated

Basic Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, minibar, individually decorated

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Room

Exclusive Room | 1 bedroom, premium bedding, minibar, individually decorated

Exclusive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | 1 bedroom, premium bedding, minibar, individually decorated

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Somos Hotel - San Juan

  • Free WiFi
  • Air conditioning
  • Gym
  • Game room
4.3 out of 5, Excellent, (214)
$120 nightly
The price was $151
The price is $120 total
includes taxes & fees
Somos Hotel - San Juan

About this property

Metro Art Hotel

Hotel in Santurce
Along with a 24-hour fitness center, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Metro Art Hotel offers 52 air-conditioned accommodations with minibars and blackout drapes/curtains. These individually decorated accommodations include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is provided daily.
2 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.
Metro Art Hotel features 2 hot tubs and a 24-hour fitness center. Wireless Internet access is complimentary. This San Juan hotel also offers multilingual staff and concierge services.

Metro Art Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 hot tubs
  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 9 percent tourism fee will be charged
  • Service fee: 6.54 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Metro Art Hotel Hotel
Metro Art Hotel San Juan
Metro Art Hotel Hotel San Juan

Metro Art Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 272 reviews
Rating 8 - Good. 56 out of 272 reviews
Rating 6 - Okay. 18 out of 272 reviews
Rating 4 - Poor. 11 out of 272 reviews
Rating 2 - Terrible. 7 out of 272 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable Find in San Juan

The Metro Art Hotel was a lovely oasis in San Juan. Affordability was of high importance but I didn’t want that to mean substandard accommodations. While the entry to the hotel is nothing to speak of, the staff, whether greeting us on our arrival at midnight or during the day, was wonderful. Friendly and very helpful. The WOW factor when we entered our room was huge. Bright and clean, our 2 queen room had a high ceiling, big windows, comfy beds, and a beautiful modern bathroom and shower. The room and bathroom were spacious. The TV was huge. Nice to have two big mirrors and the sink outside the bathroom when traveling with two teen girls. The area is nice wit a beautiful park across the street, nice restaurants within steps, and a 24 hour grocery store within a five minute walk. The girls enjoyed the two rooftop hot tubs! I will definitely recommend this hotel to others.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Chevelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Rachel

Stayed 3 nights in Apr 2025

10/10 Excellent

Andre

Stayed 1 night in Mar 2025

6/10 Okay

Denise

Liked: Staff & service
Disliked: Amenities
the staff was kind and very helpful. the areas on the 7th floor needs some vamping as the area with the bar was not giving. it looked like a storage area but if they make it available to the guess, and utilize the bar area, you will have a nice gathering on site. also I disliked that there was no microwave in the rooms
Stayed 5 nights in Apr 2025

10/10 Excellent

Sanders

Stayed 1 night in Apr 2025

10/10 Excellent

TKeira

Liked: Cleanliness, staff & service, property conditions & facilities
It was good overall, great stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alyssa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was all very friendly and I loved the complimentary coffee in the mornings! Roof with the hot tubs were a nice treat after a long day.
Stayed 5 nights in Mar 2025

10/10 Excellent

Noelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how close it was to many things and the staff were super kind loved the size of the room too
Stayed 4 nights in Apr 2025

10/10 Excellent

Aryanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff enjoyed our stay & extended two more days deff worth it.
Stayed 2 nights in Mar 2025

8/10 Good

Tina

Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Traveled with partner, Traveled with family
Liked: Amenities
Excellent staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Yaniel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall very beautiful hotel. Most of the the staff were very kind and helpful, Would appreciate a little more care when it comes to housekeeping services.
Stayed 4 nights in Feb 2025

8/10 Good

H

Liked: Cleanliness, property conditions & facilities
Staff were great but you don’t get daily room clean up. It is just changing towels.
Stayed 3 nights in Mar 2025

10/10 Excellent

Asya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. The staff were very helpful, courteous and very welcoming . I highly recommend this place you will not be disappointed. Love the area plenty of restaurants, stores and attractions. Puerto Rico I will be back and I plan to stay at the Metro Art hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

William, Brooklyn

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Super friendly staff. Good location. Cool vibe
Stayed 1 night in Mar 2025

10/10 Excellent

Amadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jack

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
While the staff was very nice, we did not have hot water in our room, the hot tubs were really dirty, and the walls were very thin letting us hear every word of our neighbors conversations. At one point there was a loud party in the room next to ours, and when we called the front desk to make a noise complaint as it was 11pm, as well as the hot water and hot tubs, staff was extremely kind and apologetic, but they made no effort to fix any of the complaints. The rooms were beautiful, and the neighborhood was nice, the restaurants around are very good. But we wouldn’t return here
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025