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Hyatt House San Juan

3.5 star property

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Photo gallery for Hyatt House San Juan

Outdoor pool
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
View from room
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
$233
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪7 min walk‬
  • Place, Pan American Pier
    ‪9 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for One Bedroom King Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

One Bedroom King Suite

8.6 out of 10
Excellent
(17 reviews)
  • 477 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite King

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio Suite King

9.2 out of 10
Wonderful
(28 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guestroom King View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (San Juan)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(16 reviews)
  • 320 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Fridge, coffee/tea maker

Studio Suite, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 477 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 477 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom, Bay View (San Juan)

9.0 out of 10
Wonderful
(7 reviews)
  • 477 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 320 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(19 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Roll-in Shower, Bay View

  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Roll-in Shower (view)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, Roll-in Shower (view)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible Bathtub, Bay View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, Accessible Bathtub, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Bathtub, Bay View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, Bathtub, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room, Multiple Beds, Pool View | View from room
Hyatt Place San Juan
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  • Waterslide
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4.5 out of 5, Wonderful, 1,367 reviews
Hyatt Place San Juan

About this property

Hyatt House San Juan

3.5-star hotel in Santurce
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, a free area shuttle, and a free beach shuttle. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite.
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt House San Juan features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

2 meeting rooms are available. This business-friendly hotel also offers a terrace, barbecue grills, and an arcade/game room. An area shuttle within 3 miles and a beach shuttle are complimentary for guests. Parking is available onsite for a surcharge.

Hyatt House San Juan is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
H Bar - This bar serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Reviews

Hyatt House San Juan Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 720 out of 1040 reviews
Rating 8 - Good. 186 out of 1040 reviews
Rating 6 - Okay. 68 out of 1040 reviews
Rating 4 - Poor. 29 out of 1040 reviews
Rating 2 - Terrible. 37 out of 1040 reviews

Reviews

8/10 Good

Vanessa

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good staff and service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localización,limpieza y servicio al Cliente.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ting

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones Familia

Estadia de 2 noches en familia. Cama cómoda pero el sofacama el mattres muy incomodo. La temperatura del cuarto era demasiado fría y por mas que se busco ajustar con el controlador de aire acondicionado en la noche era demasiado frío. El desayuno complementario gratis muy bueno pero necesitan mas personal para cuando hay mas cantidad de husped. En general la experiencia fue buena.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marilea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall
Stayed 2 nights in Jul 2025

6/10 Okay

Kenneth

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed comfort was great, excellent location
Stayed 2 nights in Jul 2025

10/10 Excellent

ERNESTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo fue maravilloso, me hospede en la habitación 109, el servicio a la habitación, muy excedió al excepcional y muy atento, la habitación en todo momento estuvo limpia, el personal de mantenimiento siempre alerta antes cualquier situación, al igual que todo el equipo que trabaja en el hotel, dios me los bendiga y sigan trabajando con esa entrega para atender las necesidades de los huéspedes
Stayed 7 nights in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Wendeliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Quick and easy Uber into old San Juan. A few blocks away from the T-Mobile arena area with several restaurants and toro verde arcade and zipline. Great for children and included breakfast is a great plus.
Stayed 6 nights in Jul 2025

10/10 Excellent

Dioni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Jeanette

Liked: Cleanliness
Every thing was on time
Stayed 3 nights in Jul 2025

10/10 Excellent

Baldemar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located within walking distance of many attractions. Hotel offers free shuttle service to beach and old San Juan. Free daily Breakfast is a big money saver when traveling with large family. Most uber rides are less than $5 each way. Will definelty return.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gamaliel

Stayed 1 night in Jul 2025

8/10 Good

Macie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

wilfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

10/10 Excellent

Kelvin

Stayed 1 night in Jul 2025

10/10 Excellent

Rochelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with near options for entertainment.
Stayed 2 nights in Jul 2025

6/10 Okay

jonathan

Liked: Cleanliness, staff & service
The hidden fees for example they charge me $45 a night for “destination fee” never heard of something like that in my life. Couldn’t believe it
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, two restaurants next to hotel, shuttle provided to the beach, clean areas, spacious room.
Stayed 1 night in Jul 2025

10/10 Excellent

Ivelisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my family (a 12 year old and 9 year old). We loved it! Suite and hotel were clean, and cozy. Pool area is small but perfect if it’s not your main core for vacation. My children loved playing in the arcade room and appreciated it was open 24 hrs. Out door lounge area is also very relaxing. Hotel is very close to everything in San Juan. Will definitely return.
Stayed 7 nights in Jul 2025