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El Conquistador Resort

4.0 star property

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Photo gallery for El Conquistador Resort

Exterior
Property preview
Couples treatment rooms, hot tub, steam room, body treatments
4 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
$440
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
1000 Conquistador Avenue, Fajardo, 00738
  • Place, El Conquistador Golf Course
    ‪18 min walk‬
  • Place, Parque Nacional Balneario Seven Seas
    ‪3 min drive‬
  • Place, Las Cabezas de San Juan Nature Reserve
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪72 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(147 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(256 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 800 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(58 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(70 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Marina View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Marina View

9.0 out of 10
Wonderful
(15 reviews)
  • 592 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible, Ocean View

7.4 out of 10
Good
(10 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Marina View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible, Marina View

7.8 out of 10
Good
(7 reviews)
  • 400 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Single Room

9.6 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

One-Bedroom Suite King Bed, Marina

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

El Conquistador Resort

4-star Fajardo hotel, connected to the convention center in Cabezas
Spend the day relaxing at El Conquistador Resort's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Housekeeping is available once per stay.
El Conquistador Resort offers 627 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Fajardo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Summer fun is a breeze at El Conquistador Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Mediterranean hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Limited onsite parking is available on a first-come, first-served basis (surcharge).

El Conquistador Resort is a smoke-free property.

Ventanas - Overlooking the ocean and pool, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
BoNo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Ballyhoo - This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Café Bella Vista - This theme restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Hightide Rooftop Bar - This rooftop bar overlooks the ocean and pool. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered self parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business center
  • Conference center (100,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 15 per day
  • Uncovered valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

Reviews

El Conquistador Resort Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2256 out of 3230 reviews
Rating 8 - Good. 532 out of 3230 reviews
Rating 6 - Okay. 244 out of 3230 reviews
Rating 4 - Poor. 91 out of 3230 reviews
Rating 2 - Terrible. 107 out of 3230 reviews

Reviews

10/10 Excellent

Lazaro, Miami

Traveled with family
Liked: Cleanliness, staff & service
There wasnt really hot water and only one boat going to palomino island so it made going to the island really time consuming. The ballyhoo restaurant on Sunday morning did not want to work we asked to be sat down to 2 different person they said give them a-minute with the restaurant almost empty we waited 25 minutes and we just left to ventanas restaurant and it was great. A part from does incidents it was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit outdated but the grounds were beautiful
Stayed 3 nights in Aug 2025

10/10 Excellent

jane h.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a Fun Family Time!

Fabulous multi family vacation with children 5-15. Enough activity for most all to enjoy. Rooms very comfortable with great ocean views. Be prepared to get your steps in (a good thing) in order to get for one place to another. We sampled most of the restaurants and found them all quite good. Palomino Island had a beautiful beach. We would have liked some paddle boards. One must be 18 for the jet ski and it left the 15 year olds with nothing to engage with. However, by the pools at the hotel, all the games, such as fuss-ball and pool were appreciated. Also, I have to say that the art around the grounds of the hotel, especially the Botello, were greatly admired Please try to someday have a list of each of your pieces, with names and artist etc, and where to find of them so guests are able to discover….
Palomino Island
Some of the art to be found
Stayed 6 nights in Aug 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Johana, North Bergen

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The outdoor facility is amazing. This is my second time visiting and the views, outdoor Cleanliness and options of activities are great. Unfortunately, our room had poor cleaning services and I had to sweep the room myself. Mold exists in the bathroom, ironing board was broken and not replaced. The bathroom door handle was also broken. The biggest disappointment was when I complained about the sweeping, room service showed up to only throw the garbage in the hallway. I had to take pictures of the unreal laziness or lack of cleaning supplies perhaps. Only towels were changed during my 5 day stay and beds were made up. Cups used for tea were not cleaned. The list goes on! My first experience two years ago was a 5 star and it’s now a 3 star. Thankfully we spent our time outdoors where certainly the resort is unmatched to others.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent my first time in Puerto Rico here and was absolutely blown away by my experience. Got engaged at the resort. Will definitely be returning in the near future
Stayed 3 nights in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Raymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are awesome!!! Excellent Resort!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Desiree M

Liked: Cleanliness, staff & service, property conditions & facilities
nos encanto todo!!
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and so many things to do. It has a cigar lounge, many pool options, 2 ice cream shops, so many bars. Definitely will be coming back.
Stayed 3 nights in Aug 2025

4/10 Poor

Miguel

Traveled with group, Traveled with family
Disliked: Staff & service
Bad check in service, AC not working properly in room, no valet parking, nobody available to help with these issues.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time. I wish we had more days to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aleyshka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Aug 2025

8/10 Good

Maximiliano

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent place our room had no hot water though
Stayed 1 night in Aug 2025

10/10 Excellent

Belinda, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more breakfast and lunch options in the Marina area. Love to stay at El Conquistador.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rita

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet relaxing time
Stayed 3 nights in May 2025

10/10 Excellent

Maria, Ponce

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025

10/10 Excellent

Staci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Vincent l

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall setup. We stayed in the Brizas section, which is in need of renovation and, fortunately, scheduled for updates. Next time, we’ll most likely stay in the Vistas. The check-in process took far too long—about an hour and a half—which was definitely a drawback. One night, the fire alarm went off at 3 a.m. with no explanation or guidance from the staff, and repeated attempts to reach the front desk went unanswered. Needless to say, my wife was quite shaken by the experience.
Stayed 4 nights in Aug 2025

4/10 Poor

Tzion, Mayagüez

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025