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DoubleTree by Hilton San Juan

4.0 star property

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Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers
2 bars/lounges
Premium bedding, in-room safe, blackout drapes, soundproofing
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
$228
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Condado Beach
    ‪4 min drive‬
  • Place, Pan American Pier
    ‪4 min drive‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for King Room With Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room With Garden View

  • Sleeps 2

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(12 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room

  • Sleeps 3

View all photos for Queen Room With Murphy Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room With Murphy Bed

  • Sleeps 4

View all photos for Queen Room With Garden View And Murphy Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room With Garden View And Murphy Bed

  • Sleeps 4

View all photos for Queen Room With Balcony And Murphy Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room With Balcony And Murphy Bed

  • Sleeps 4

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

8.8 out of 10
Excellent
(74 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(66 reviews)
  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 King Corner Mobility Accessible Roll In Shower

Premium bedding, in-room safe, blackout drapes, soundproofing

1 King Corner Mobility Accessible Roll In Shower

  • Sleeps 2

View all photos for King Room With Balcony And Pool View

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room With Balcony And Pool View

  • Sleeps 2

View all photos for King Room-High Floor

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room-High Floor

  • Sleeps 2

View all photos for Tower King Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Tower King Room

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Corner King Room

  • Sleeps 2

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About this property

DoubleTree by Hilton San Juan

4-star San Juan resort, connected to a shopping center in Santurce
3 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and 2 coffee shops/cafes.
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A 24-hour health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, DoubleTree by Hilton San Juan features an outdoor pool and a 24-hour health club. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 7000 square feet (650 square meters) include a conference center. This Art Deco resort also offers a children's pool, a hot tub, and a sauna. Onsite parking is available (surcharge).

DoubleTree by Hilton San Juan has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Cafe Pierre - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Starbucks Coffee - Overlooking the garden, this coffee shop specializes in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Silk - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Reviews

DoubleTree by Hilton San Juan Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 663 out of 1005 reviews
Rating 8 - Good. 204 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

Reviews

10/10 Excellent

Ivonne

Stayed 2 nights in Aug 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a 24 hour market across the street which was very convenient. Great food within walking distance. But more than anything the hotel staff and property was great!!
Stayed 7 nights in Jul 2025

8/10 Good

Maianna

Liked: Cleanliness, property conditions & facilities
Stay was nice close to every thing the only thing pool area needs to be more attended to
Stayed 3 nights in Jul 2025

8/10 Good

Marie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how convenient all of the resturants, shopping beach options were. The locals are very friendly and helpful. The only issue I had was the ac in our room would shut off and after notifying the front desk the first time I was given a fan until it could be checked the next day. However after reaching out 2 more times I was told by Valeria at the front desk that someone came and checked the ac and that it is activated by movement which made no sense. Then overhead a conversation on the elevator by another guest stating that they were also having the same issue with the ac in there room. Overall my stay was pretty good just make sure the air conditioning is properly working. Other than that staff was friendly and hotel was beautiful and very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peoperty is well maintained, clean and beautiful. Staff was attentive, friendly and helpful. Great location, highly recommended.
Stayed 7 nights in Jul 2025

8/10 Good

Makenzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were friendly. Its clean, comfortable, good value, close to beach. The restaurant qas good but room service was a disaster. They need to work on their qr code system. It kept automatically putting me on the beach and charging extra- which I am still waiting for my reimbursement. The no smoking policy that is NOT enforced at all. I had a balcony and my firat & last 2 days I could not enjoy the balcony due to smokers. I reported it, the manager said he would talk to them but he continued to smoke like a chimney. He left day 2 but then another neighbor arrived my last 2 days and was smoking frequently on his balcony. The only reason I would not atay here again would be the smoking issue. I paid extra for a balcony and a non smoking hotel- very annoying.
Stayed 5 nights in Jul 2025

10/10 Excellent

Arisnovelis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place staff are super nice 10/10 would stay again
Stayed 6 nights in Jul 2025

10/10 Excellent

Ana M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Bryan) went over and beyond to make our first visit to PR and celebrating our 20th anniversary. He found us a room where it would have less foot traffic since we our plans were to relax and sleep in. He also assisted in an anniversary surprise for my wife while we were at the beach. We loved PR and will be back; and I will be at staying at this hotel each time. I got a gift for Bryan since he’s never been to Texas.
Stayed 4 nights in Jul 2025

10/10 Excellent

Troy

Liked: Amenities
Great
Stayed 4 nights in Jun 2025

8/10 Good

zeall lenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great choice. Centric location and accessible prices
Stayed 1 night in Jul 2025

10/10 Excellent

Silvany

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. They greet you with very delicious cookies. Shout out to Diana in the front desk for being so accommodating. There is a supermarket accross and some places to eat/shop. Easy uber ride to san juan main attractions. Breakfast buffet was ok and pricey, but everyone in the restaurant was extremely nice.
Stayed 4 nights in Jul 2025

8/10 Good

Mariceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Guillermo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was attentive and hospitable from the team at the cafe to housekeeping. All requests were fulfilled promptly from extra towels to water for the room. The guys outside who provided rides to and from the beach were friendly, started conversations and informed us of amenities in the immediate area without us having to ask. Highly recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Hayro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly ppl
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Jul 2025

8/10 Good

Ada, Isabela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dagoberto

Traveled with family
Liked: Property conditions & facilities
Great staff
Stayed 4 nights in Jul 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service
Overall, I liked this property. However, the pool needed to be cleaned. I stayed for a week and not one time was the pool cleaned. At least during the times I went to the pool
Stayed 7 nights in Jul 2025

10/10 Excellent

Yashica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing and the people there were friendly and very helpful
Stayed 4 nights in Jul 2025