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Ciqala Suites Hotel

4.0 star property

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Photo gallery for Ciqala Suites Hotel

Terrace/patio
Suite, 1 Bedroom | Living area | LCD TV
Terrace/patio
The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
$242
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Place, Sheraton Casino
    ‪9 min walk‬
  • Place, Puerto Rico Convention Center
    ‪11 min walk‬
  • Place, Distrito T-Mobile
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(14 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

8.2 out of 10
Very good
(10 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

8.0 out of 10
Very good
(7 reviews)
  • 1700 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Ciqala Suites Hotel

4-star hotel in Santurce
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a poolside bar, a rooftop terrace, and concierge services are onsite.
Ciqala Suites Hotel offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. Onsite covered self parking is complimentary.

Ciqala Suites Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Ciqala Suites Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 487 out of 1008 reviews
Rating 8 - Good. 215 out of 1008 reviews
Rating 6 - Okay. 111 out of 1008 reviews
Rating 4 - Poor. 78 out of 1008 reviews
Rating 2 - Terrible. 117 out of 1008 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

EDWIN, Miami

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with the hotel, from the time I parked, to check in and the room. The staff was very friendly and professional. The room was spacious and the breakfast could not be better. Breakfast was ordered the evening before via a link and delivered to the room, every morning, hot and delicious. Never had a problem with the parking. Highly recommended. Looking forward to a next visit. Keep up the good work.
Stayed 4 nights in Oct 2025

6/10 Okay

Zenaida

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Jesus

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2025

10/10 Excellent

Eduu

Liked: Cleanliness, staff & service, property conditions & facilities
i like everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Kiea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the modern, spacious design of the suites — it truly felt like a home away from home with all the upscale touches. The rooftop pool and bar were definitely a highlight, offering gorgeous city and ocean views, perfect for relaxing during the day or enjoying the lively atmosphere in the evening. The staff was incredibly attentive and welcoming, which made the stay even more enjoyable. What was unique about this property was the blend of comfort and luxury — from the stylish décor to the thoughtful amenities, everything felt very well curated. The location was also convenient, close to Old San Juan and other attractions while still feeling private and relaxing. The only downside was that parking can be a little tight, but the overall experience more than made up for it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Freddy

Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Debralee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating.
Stayed 4 nights in Jul 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Maritza

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Stayed 3 nights in Aug 2025

10/10 Excellent

Petra, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon I booked the hotel I received a welcome message from them. I was able to checking online with not problem. There is a 24/7 front desk service. I received my complimentary breakfast which I was very pleased. The breakfast service was excellent and the food was delicious. The free parking is a plus. I feel save walking around, during the day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Duane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the roof was very good
Stayed 1 night in Aug 2025

10/10 Excellent

YESSENIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel the manager and Angie front desk service are amazing, thank you for making our stay unforgettable. Can't wait to come again and stay at this hotel they are near by to restaurants, 12 mins from the mall La Plaza that carries everything and 15 mins from old San Juan. You would love to stay here!
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
went on a girls trip, just me and my best friend and was safe. front staff were really nice & welcoming. room was very spacious, had really cool A/C, big clean bathroom, and even left us drinks and snacks in our fridge. We had a little small kitchen as well. Breakfast was free as well, 6/10 taste wise. Cleaning lady very nice
Stayed 6 nights in Aug 2025

10/10 Excellent

Adeliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

leila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent I would give the staff 1000/10 if I could!!
Stayed 4 nights in Aug 2025

8/10 Good

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a last minute trip. The stay was great, breakfast was brought to the room daily. The food was good. The pool area is small and around the restaurant area, good for wading only. Overall it was a great experience
Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Tavia

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 3 bedroom suite. It was spacious, rooms was nice, views was good, full kitchen. The option for breakfast came in handy just need to have 2 or 3 more options for sure! Staff A1!!! They were great w/ anything I asked. Yes there is a popular rooftop here, people come that isn’t staying at hotel. It does take a long time to get your food, so definitely come with the vibes to not let that get to you. They do be on the more dressy side when they come up there. We never was though. The prices are on the high side too. My only complaint is do not order room service online. The restaurant doesn’t actually get the orders on their side. It was a mess but I did end up getting my food 2 1/2 hours later.
Stayed 4 nights in Jul 2025

8/10 Good

Sasha Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Chimaobi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$103 hidden services fee upon arrival
Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley, Killeen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to everything we wanted to do, had complimentary breakfast delivered every morning and parking was easily accessible.
Stayed 3 nights in Jul 2025