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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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Relax on the beach with sun loungers under shade, overlooking the ocean and palm trees.
Relax by the serene pool surrounded by lush greenery and modern outdoor furniture.
Enjoy meals in a stylish dining area with large windows offering views of the surrounding area.
Relax in a stylish room with a large bed, sofa, and armchairs, plus a flat-screen TV and a side table.
Welcome to Condado Palm, where a modern design meets a serene garden setting.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy a serene beach experience with a clear view of the ocean and surrounding cityscape.

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (945)
$466 nightly
The price is $466 total
includes taxes & fees
Hilton Garden Inn San Juan Condado

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel in Condado
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Condado Palm Inn San Juan, Tapestry Collection by Hilton provides a hot tub, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 388 square feet (36 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Condado Palm Inn San Juan, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 302 out of 568 reviews
Rating 8 - Good. 139 out of 568 reviews
Rating 6 - Okay. 72 out of 568 reviews
Rating 4 - Poor. 31 out of 568 reviews
Rating 2 - Terrible. 24 out of 568 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kierra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The balcony is very tiny you have to squeeze between sliding door & balcony. The room view pictured on the site looks nothing like it did in person. No water views only thing you can see was Walgreens. Loud noise from outside all night as well. We had a leak in the bathroom coming from the ceiling cause some pipe had busted they offered us a new room but we were checking out in a couple of hours so it didn’t even matter at that point.
Stayed 3 nights in Apr 2025

8/10 Good

Kailey

Stayed 3 nights in Apr 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ariel

Stayed 2 nights in Mar 2025

2/10 Terrible

Nereida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The room was too cold and could not readjust thermometers, even when we asked for assistance.
Stayed 4 nights in Apr 2025

8/10 Good

Gal

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
welcoming hotel. Nice pool and hot tub. Rooms are decent sized, but a bit humid and sometimes not clean all the way through (we were ok with it)
Stayed 1 night in Apr 2025

10/10 Excellent

Pooja

Stayed 3 nights in Mar 2025

10/10 Excellent

Mikala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Room as described. View and king suite was nice. Would book again - traveling with kids and they loved it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Enrique

Stayed 4 nights in Apr 2025

10/10 Excellent

Adonis George

Great property! I loved the amenities (24 hr pool, hot tub, hotel beach area with umbrellas and lounge chairs, restaurant, and chocobar). The staff were nice and helpful. The room was spacious with plenty of lighting and mirrors. There was a mini fridge and microwave. We stayed in the ocean view room on the 16th floor and it was such a wonderful view. The parking was convenient. There is also a gym. The location was great! Close to everything. 1 block to the beach. Uber drop off and pick up were easy. Definitely book this hotel, you will not be disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan, Harvesr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and the location was absolutely perfect.
Stayed 3 nights in Apr 2025

6/10 Okay

Garry

Traveled with family
Liked: Cleanliness, staff & service, amenities
A nice property just a short walk to the beach. Should be a recipe for 5*. But too noisy and poor window shades made it impossible to sleep some nights. Bring your ear plugs to cancel out all the horn honking. It also felt like they were a nickle and dime resort with everything being a $$$ upgrade. Dont lower your base cost and then add resort fees etc o. top of it. Restaurant is git or miss. Good breakfast and then they served my wifr expired/rancid pork for lunch.
Stayed 3 nights in Mar 2025

10/10 Excellent

Britnie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 5 nights in Mar 2025

8/10 Good

KellyAnn

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very cute place to stay. And staff is very friendly and very speedy.
Stayed 3 nights in Apr 2025

10/10 Excellent

FAITH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Krystal

Traveled with family and small children
Liked: Amenities
It was fine my only complaint is when I checked in they gave me a room that smelled of mold and mold on the window sill. I was then switched to another room in another tower. There are no ocean front hotels as advertised
Stayed 3 nights in Apr 2025

10/10 Excellent

Tyneisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an amazing choice for my girls trip! The staff was super pleasant, the room was very nice and clean it was close to the beach and plenty of restaurants! I will most certainly visit again!
Stayed 3 nights in Apr 2025

2/10 Terrible

Chiquita Yarnell, Saint Petersburg

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible dirty hotel. I will NEVER stay here againg. Filthy and dusty. My room was never cleaned until after hours. Upon arrival it was diry. Worst hotel I have visited in my life.
Stayed 3 nights in Mar 2025

2/10 Terrible

Angelica

Stayed 3 nights in Apr 2025

8/10 Good

Lufelicita

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel,clean and staff was definitely the highlight. The hotel may need some fixing in the rooms but are clean and beds are comfortable. Coffee shop inside is a must go to and hotel is a block away from beach. Definitely coming back!
Stayed 3 nights in Apr 2025

8/10 Good

CARLOS JAVIER

Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything. Was a bit of a homeless problem in streets around property but it’s to be expected in a larger city.
Stayed 5 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jon

Traveled with family
Liked: Amenities
Very nice experience arriving at the hotel and checking in.
Stayed 1 night in Apr 2025