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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Property preview
Outdoor pool, sun loungers
Exterior
Daily buffet breakfast (USD 24.56 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Gym
$187
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Pool
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  • Free WiFi
4.4 out of 5, Excellent, 1,078 reviews
Hilton Garden Inn San Juan Condado

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel in Condado
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Condado Palm Inn San Juan, Tapestry Collection by Hilton provides a hot tub, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 388 square feet (36 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Condado Palm Inn San Juan, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 361 out of 662 reviews
Rating 8 - Good. 160 out of 662 reviews
Rating 6 - Okay. 80 out of 662 reviews
Rating 4 - Poor. 34 out of 662 reviews
Rating 2 - Terrible. 27 out of 662 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, efficient staff.
Stayed 5 nights in Jun 2025

6/10 Okay

NICOLE

Traveled with group
Liked: Cleanliness, property conditions & facilities
Like-Clean, helpful when needed Dislike-didn't refill tissue box even when left out, phone on the ninth floor had terrible service.
Stayed 3 nights in May 2025

10/10 Excellent

Roland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here. Staff is friendly and i will return. Only problem I had was the resort fee. Just seems like something that can be included in the total price upfront
Stayed 3 nights in May 2025

10/10 Excellent

Colleen

Stayed 4 nights in Apr 2025

8/10 Good

Jose

Stayed 4 nights in May 2025

10/10 Excellent

Monchielle

Stayed 4 nights in May 2025

4/10 Poor

Beethoven

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Glenda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room cleaning every day was great, loved how they organized stuff on the side despite it being in the way. Thank you!
Stayed 3 nights in May 2025

2/10 Terrible

Ellis, Oklahoma City

Stayed 1 night in May 2025

6/10 Okay

Aadit

Nice place Had to wait long dor check in and out Beach is 3 mins walk But beach club is much farther Pool is small Rooms as well For short stay only
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonae

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Zachary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating and we loved the area and how close we are to the beach. We can’t wait to go back
Stayed 1 night in Jun 2025

6/10 Okay

Alexis

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
There was mold in the bathroom.: (2) the closest door doesn’t stay closed when you close it (3) the safe door doesn’t stay in place with out locking you have to check yourself before you hurt your fingers between the two doors the safe and the closet doors.
Stayed 1 night in Jun 2025

8/10 Good

Adlyris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Naomi

Soooo the Hilton hotel was originally a best western hotel and they have some stuff they need to work out, front desk staff was lovely especially the evening staff. The hotel is hit or miss. Would recommend staying in the blue tower is you can however you don’t have much of a balcony, if that’s important to you then do the green tower. You can only get ice from the first floor which I’m used to every floor having an ice machine but it is what it is. House keeping does leave the room doors open you have to pull hard to make sure the room door is closed so for our privacy we didn’t have housekeeping come in because why would I risk my stuff getting stolen since my room door is open. The other thing that was weird to me is that despite paying for breakfast (which I don’t recommend just bring extra money to eat out) the selection was small and when my husband wasn’t feeling well I asked if I could bring a piece of bread up to him just to help calm his stomach and I was told no
Stayed 4 nights in May 2025

10/10 Excellent

Jazmin

Stayed 2 nights in May 2025

8/10 Good

Roman

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Shade

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Its usually and exceptional stay
Stayed 1 night in May 2025

4/10 Poor

Mercedes

Traveled with partner
Disliked: Amenities
Room was not ready after check in time. We were given an upgraded room for this inconvenience but the air didn’t work in PH3. We called several times. No one came. The next morning , no one came until we went to speak with staff in person. Air was fixed later that day but never below 68 degree F. We wouldn’t recommend
Stayed 2 nights in May 2025

4/10 Poor

George

Traveled with family
Disliked: Amenities
Mediocre overall. No room service.
Stayed 4 nights in May 2025

6/10 Okay

Amina

The ceilings in the shower kept peeling while I was in it. It was an inconvenience.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dakota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just beautiful
Stayed 5 nights in May 2025

10/10 Excellent

Nicholas

Stayed 3 nights in May 2025

8/10 Good

MRUGESH H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good property, would stay again. Just one thing I didn’t like was a resort fee they charge, it is not a resort.
Stayed 6 nights in Jan 2025