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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

Choose dates to view prices

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Lobby
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (921)
$247 nightly
The price is $247 total
includes taxes & fees
Hilton Garden Inn San Juan Condado

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel in Condado
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Condado Palm Inn San Juan, Tapestry Collection by Hilton provides a hot tub, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Condado Palm Inn San Juan, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 291 out of 550 reviews
Rating 8 - Good. 132 out of 550 reviews
Rating 6 - Okay. 72 out of 550 reviews
Rating 4 - Poor. 31 out of 550 reviews
Rating 2 - Terrible. 24 out of 550 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chiquita Yarnell, Saint Petersburg

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible dirty hotel. I will NEVER stay here againg. Filthy and dusty. My room was never cleaned until after hours. Upon arrival it was diry. Worst hotel I have visited in my life.
Stayed 3 nights in Mar 2025

2/10 Terrible

Angelica

Stayed 3 nights in Apr 2025

8/10 Good

Lufelicita

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel,clean and staff was definitely the highlight. The hotel may need some fixing in the rooms but are clean and beds are comfortable. Coffee shop inside is a must go to and hotel is a block away from beach. Definitely coming back!
Stayed 3 nights in Apr 2025

8/10 Good

CARLOS JAVIER

Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything. Was a bit of a homeless problem in streets around property but it’s to be expected in a larger city.
Stayed 5 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jon

Traveled with family
Liked: Amenities
Very nice experience arriving at the hotel and checking in.
Stayed 1 night in Apr 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beaches, the beach club services included with the property are about two blocks away Guests may not realize that as it’s not widely publicized. Resort fees of $49 (includes tax) are charged daily It says it includes in room bottles of water but we didn’t receive a daily supply and only got fresh towels when we asked. Other than that everything was pretty good, continental breakfast is only for gold and diamond members, others pay a fee. But it’s so close to amazing dining options for all meals so we didn’t bother with anything more than their free morning coffee in lobby. In the busy center of Condado and some nights were noisy but that’s typical of any city
Stayed 5 nights in Mar 2025

6/10 Okay

Antonio Manuel

Business traveler
Stayed 3 nights in Apr 2025

8/10 Good

vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything, right in the center of The Condado. Great view of the ocean.
Stayed 5 nights in Mar 2025

2/10 Terrible

Edwin

Stayed 2 nights in Mar 2025

10/10 Excellent

Shalana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for two nights. Very walkable area. One block from beach. Tiny pool. Great restaurant downstairs. Parking lot attached with parking for a daily fee.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
I stay here monthly. Great service!
Stayed 2 nights in Mar 2025

10/10 Excellent

Neisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with my experience at Condado Palm Inn. The view of the ocean was great. The hotel is about a block or so away from the beach but the view from my room still allowed me to get a great view. The room was clean and quiet even with nearby construction. The staff from housekeeping to guest service were really helpful. Every day, we were asked how were we enjoying our stay. The location was the absolute best. You are within walking distance of restaurants and shops.
Stayed 3 nights in Mar 2025

8/10 Good

Daniel

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Herlan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above… thank you! Looking forward to returning.
Stayed 2 nights in Mar 2025

6/10 Okay

Consuelo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room lamps were missing light bulbs this tells me lack of property maintenance. We were charged an additional $40 dollars a day in fees for “free water”.
Stayed 4 nights in Mar 2025

10/10 Excellent

suyapa

Stayed 3 nights in Mar 2025

10/10 Excellent

ANGEL, harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Cidia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
block from beach conveniently located to shops and restaurants . the hotel is beautifully decorated chocolate cafe has great coffee . overall great experience.
Stayed 3 nights in Mar 2025

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Penthouse recommended!
Stayed 3 nights in Mar 2025

10/10 Excellent

Applewaite Bancroft

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good area
Stayed 2 nights in Mar 2025

10/10 Excellent

Zoryea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great customer service great location! Comfy beds and no noise. I will return to this hotel!
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025