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Alma San Juan

4.0 star property

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Photo gallery for Alma San Juan

Bar (on property)
View from property
Lobby
Outdoor pool
Suite, 1 King Bed, Balcony (Plaza) | Pillowtop beds, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
405 C. de San Francisco, San Juan, San Juan, 00901
  • Port of San Juan
    ‪4 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (No Window)

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (No Window)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (No Window)

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (No Window)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Courtyard, King)

Suite, 1 Bedroom (Courtyard, King) | Living area | 55-inch flat-screen TV with cable channels

Suite, 1 Bedroom (Courtyard, King)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed (No Window)

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 1 Queen Bed (No Window)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Balcony (Plaza)

Suite, 1 King Bed, Balcony (Plaza) | Pillowtop beds, minibar, in-room safe, desk

Suite, 1 King Bed, Balcony (Plaza)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Don Juan, King)

55-inch flat-screen TV with cable channels

Suite, 1 Bedroom (Don Juan, King)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Doña Rita, Kin)

55-inch flat-screen TV with cable channels

Suite, 1 Bedroom (Doña Rita, Kin)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is $173 total
includes taxes & fees
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About this property

Alma San Juan

4-star hotel in Old San Juan
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite.
Alma San Juan offers 56 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. Alma San Juan features an outdoor pool and a 24-hour fitness center. This San Juan hotel also offers a rooftop terrace, multilingual staff, and concierge services.

Alma San Juan is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Andaluz - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Mar y Rosa - This restaurant serves brunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
CAFE at Alma - This café serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Andaluz
  • CAFE at Alma
  • Mar y Rosa

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Valid ID and Method of Payment

We should mention

Pool access available from 7:00 AM to 7:00 PM

Property is also known as

Alma San Juan
Alma San Juan Hotel
Alma San Juan San Juan
Alma San Juan Adults Only
Alma San Juan Hotel San Juan

Alma San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 147 out of 231 reviews
Rating 8 - Good. 45 out of 231 reviews
Rating 6 - Okay. 25 out of 231 reviews
Rating 4 - Poor. 9 out of 231 reviews
Rating 2 - Terrible. 5 out of 231 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Christina Rolfe and Jonathan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The water pressure was terrible, many fixtures were loose or crooked, the elevator was very small and incredibly slow. The pool was a joke and smelled like cat urine. The restaurant on the rooftop charged us $50 for bad oysters that they refused to credit. They charged us $35 a day at checkout which wasn't on their site or the Expedia site, even though we prepaid in full, which is illegal to do.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ana Gabriella

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property in the historic center of San Juan. Recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Glenda

Stayed 1 night in Mar 2025

6/10 Okay

Nils

Traveled with group
Disliked: Staff & service
They gave us a room that wasn’t clean & the staff wasn’t apologetic or helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Cesar, Aguadilla

Stayed 1 night in Mar 2025

10/10 Excellent

Ruediger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

erskine, University Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To have them store our luggage and allow us to start exploring is priceless. Check in is 4PM and we arrived at 10:AM.
Stayed 4 nights in Mar 2025

6/10 Okay

Bettina

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beds very comfortable, interior design and staff really nice. Early check-in was available at noon. roof deck was pretty, but pool is really just a fountain. Very nice bathroom and room. Expensive room had no natural daylight, no window whatsoever. Fancy built in clock in the bathroom mirror was not programmed, no way to see whether it was stay or night when you woke up. No phone to access front desk, no feminine hygiene products available on site. (super nice front desk attendant shared one of her personal stash with us.) Bed’s automatic lighting, triggered by motion, too bright, would wake up other sleeper. No hooks for towels or clothes in bathroom, faucet spills over onto the bathroom counter. With a few tweaks, this would be a great place to stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing the roof top is iconic I would definitely come back
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best part is the rooftop bar and restaurant. The worst part is most rooms have no windows. It is right in the heart of Old San Juan, very fun and pretty area.
Stayed 2 nights in Mar 2025

4/10 Poor

Anne

Stayed 4 nights in Mar 2025

10/10 Excellent

Zhijie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalia

Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alma is a closely held gem of a secret. It's unassuming front door opens up to a surprisingly quaint hotel with dining options inside. The rooms are updated and cozy. However, we did not have a window to the outside so there is no sunlight at all. At least not in the room we had. Nevertheless the rooms are clean and the bed is comfy. THE SURPRISE PERK is the spacious rooftop with a restaurant. A beautiful view of the fort ruins and walkable to Port 4 Virgin Cruises. Worth every penny.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, and staff were lovely!
Stayed 1 night in Feb 2025

6/10 Okay

Jordyn

Stayed 1 night in Mar 2025

10/10 Excellent

PERSY

Stayed 2 nights in Feb 2025

8/10 Good

Atu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Cas, Plainfield

Traveled with partner
Liked: Cleanliness
It’s a brand new hotel that is being protested by the houses around it for being a “bad neighbor”. While clean and new, the room was odd — inside the hotel, no windows out, but rather looking at an inner court. It was also very humid inside the room. Finally, the hotel pretends to have a pool but it is really just a big tub.
Stayed 2 nights in Jan 2025

6/10 Okay

Mayra

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Cameron

Stayed 1 night in Feb 2025

6/10 Okay

nancy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a beautiful, new hotel constructed in a historic building with limitations that can be done with updates. We learned this from the manager after many issues - nowhere on Expedia does it mention this. We had no idea it was so new - we like an established property and should have checked reviews more carefully. Our room was spacious and well equipped - but had no windows so felt very claustrophobic. The front desk said we booked an “interior room” - nowhere on our Expedia reservation does it state that. They were full so could not move us. The elevators were out of order most of our stay. This hotel had many older guests with large suitcases leaving on cruises out of San Juan. The front desk staff just watched as guests struggled to lug suitcases up many flights of narrow stairs. Assistance would have meant so much ! This is an expensive place to stay. The hotel is in an amazing location. The two restaurants and rooftop pool and bar were wonderful. The fantastic manager addressed our concerns at checkout when I specifically asked for him before leaving the hotel. The front desk staff told me he would talk to us the moment we checked in and were dissatisfied with our room, but clearly did not actually pass on our concerns as I asked for him several times during our stay. Just giving our experience for future visitors.
Stayed 2 nights in Feb 2025

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming the Cleanees of the hotel were Amazing I will recommend this in the future as well
Stayed 1 night in Feb 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at the Alma. We had a beautiful room that looked out at the port. Our balcony was wonderful. The room was light and modern with conveniences. The rooftop bar and restaurant was a space that showed off all of Viejo San Juan. The downstairs restaurants brought their own excellent food choices. We had a great experience.
Stayed 6 nights in Feb 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025