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Saint Joseph Vacation Packages

Great location in the West Loop. The rooms are big and the beds are comfy. We’ve stayed there three times. The outdoor theatre shows great films and has an outdoor bar. Coffee shop is in the lobby. There’s not really a fun bar, but lots of places to have cocktails in the neighborhood. A lobby fireplace would be a nice addition in the lobby for cold Chicago nights.

Nice

Beautiful facility and great location. Desk clerk at check-in wasn’t friendly, nor thorough in explanations. Same clerk at checkout promised an emailed receipt. Nada. Their service is reliant on using their RIU app. When arriving tired with a busy agenda, I don’t want to have to get familiar with their app. I’ve since discovered that my credit card charges are bill off by $107, in loosely described charges that didn’t match up with Hotels.com’s Receipt. Difficult to get through to someone at the hotel, since arriving home, to explain the unexpected charges. OK, RIU, you win, I’m tired of chasing. However, you’re scratched from any of my future business system-wide, despite an otherwise great facility in Chicago.

Wonderful staff!! Welcoming, friendly, and very helpful. We ended up arriving 2 hours before check-in, but staff had no problem helping us out and letting us get our room early. Valet staff hepful when we needed to get an item from the car, James was so awesome helping with luggage and to our room. Housekeeping checked in to see if we were happy with the room, which was very clean!! Each contact we had with staff was a positive one. Lobby was small but cute and eclectic. Wish there was a microwave in the room, but not a deal killer..! Stayed on a Thursday night, seemed like a lot of people checking in and busy, but it was quiet and we slept well. location isn’t overly close to shops, but if you cross Michigan Ave, Grant Park area is right there. You could walk to Art Institute, but I would say wear some good shoes! All in all, would stay again!