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Get an overview of this hotel
4-star Ruthin hotel with restaurant

Popular property highlights

Free WiFi
Restaurant
Business center
Laundry facilities
Smoke-free property

Location

This family-friendly Ruthin hotel is within 3 mi (5 km) of Nantclwyd y Dre and Gower Area of Outstanding Natural Beauty. Denbigh Castle and Loggerheads Country Park are also within 9 mi (15 km).

Hotel Features

A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a health club, a sauna, and self parking.

Room Amenities

All 58 rooms feature modern comforts like LCD TVs with digital channels, along with free WiFi. Guests will also find 24-hour room service, premium bedding, and coffee makers.

Languages Spoken

  • English

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Ruthin Castle Hotel & Moat Spa

Castle Street, Ruthin, Wales LL15 2NU

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.00 per person (approximately)
  • Airport shuttle fee: GBP 120 per vehicle (one-way)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.

One child stays free

Noise-free rooms not guaranteed

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Online Penalty Collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Pet Policy

  • Pets not allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Hotel Names

  • Castle Hotel & Moat Spa
  • Castle Moat Spa
  • Moat Spa
  • Moat Spa Ruthin
  • Ruthin Castle Hotel & Moat Spa
  • Ruthin Castle Moat Spa
  • Ruthin Moat Spa
  • Spa Ruthin
  • Ruthin Castle Hotel Moat Spa
  • Castle Hotel Moat Spa
  • Ruthin Castle Hotel Wales
  • Ruthin & Moat Spa Ruthin
  • Ruthin Castle Hotel & Moat Spa Hotel
  • Ruthin Castle Hotel & Moat Spa Ruthin
  • Ruthin Castle Hotel & Moat Spa Hotel Ruthin

National Rating

This property has received its official star rating from Visit Wales.

Hotel Amenities

Renovations + Closures

This property is closed from October 2 2020 to October 9 2020 (dates subject to change).

Property Features

In addition to a full-service spa, Ruthin Castle Hotel & Moat Spa features a health club and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This Victorian hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Ruthin Castle Hotel & Moat Spa is a smoke-free property.

  • Barbecue grill(s)
  • Library
  • Picnic area
  • Coffee/tea in common areas
  • Elevator
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Restaurant
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1277
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 58
  • Number of floors - 2
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Ruthin Castle Hotel & Moat Spa offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Ruthin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Digital TV service
  • Free WiFi
  • LCD TV
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Grab bar - near toilet
  • Bed sheets not available

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.

Ruthin Castle Hotel & Moat Spa has a restaurant serving breakfast only.

24-hour room service is available.

Spa Services

The Moat has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Bicycle rentals nearby

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