A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available once per stay.
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
5 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bazaar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Ruthin Castle Hotel features a full-service spa, 5 hot tubs, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and barbecue grills. Parking is available onsite for a surcharge.
Ruthin Castle Hotel is a smoke-free property.
Full breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Ruthin Castle Hotel has a restaurant on site.
Dragon Tafarn - Onsite restaurant. Open daily.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Uncovered self parking on site (surcharge)
Food and drink
Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Dragon Tafarn
Things to do
5 hot tubs
Arcade/game room
Full-service spa
Gym
Hiking/biking trails
Sauna
Steam room
Family friendly
Arcade/game room
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Wedding services
Business services
Business center
Conference space
Meeting rooms
Outdoors
Barbecue grill
Garden
In a national park
Picnic area
Terrace
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in public areas
Upper floors accessible by stairs only
More
3 floors
At least 80% of food locally-sourced
Banquet hall
Built in 1277
Fireplace in lobby
Humane treatment of captive wild animals
Locally-owned and organized tours and activities
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Phone
Safe
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 17.00 per person
Pet fee: GBP 20 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 20.0 per night
Spa fee: GBP 35 per person per night
Facilities fee: GBP 20 per person and includes use of: sauna; hot tub
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin
Ruthin Castle Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Breakfast was not worth £20 and considering the plumb tomatoes were cold and the other items were warm only I weren’t impressed. Breakfast starts at 07:30 hrs but was not on time any of the days I intended was another letdown, on the Friday ’my last day’ I went to breakfast at 07:30 hrs and waited 10 mins only for them to tell me they were taking orders for breakfast only so I missed out as I had the be at work from 08:00 hrs.
Not impressed with this place at all, I won’t be going back.
Staff lovely, friendly and helpful. Food very nice as was the service. DSpa good value for money and restful, the outside hot tubs in the snow great fun.
Room clean and tidy, decor a little tired but then again it is an 800+ year old building! did not at all detract from our stay
Yet another amazing stay at the Castle! As usual room is always clean and warm, staff always friendly. See you again in a couple of days!
Kevin
Stayed 1 night in Dec 2025
10/10 Excellent
Laura
Jan 2, 2026
Liked: Cleanliness, staff & service, amenities
Absolutely amazing stay, lovely room and good food. We will most definitely be back.
Laura
Stayed 1 night in Jan 2026
6/10 Okay
Donna
Dec 28, 2025
Disliked: Cleanliness, staff & service, amenities
The room was very very tired , chipped bath, windows that don’t fully close, tea and coffee facilities closed in a filthy dingy cupboard, booked a double room for our wedding anniversary and we were given a room with two single beds pushed together. Would not return and would not recommend really disappointing stay
Lovely hotel in a wonderful place, incredible historic building. Staff very friendly and welcoming, good service and excellent food. Rooms comfortable and well equipped. A wobderful mid-week stay and looking forward to going back again.
Christopher
Stayed 2 nights in Nov 2025
8/10 Good
Simon
Nov 23, 2025
Liked: Staff & service, room comfort
Staff were brilliant, location is fantastic, this is an older hotel being a castle but it’s sad to see many of the outside areas are shut off crumbling away.
My last son and I stayed here every Christmas, since then I still come back with family every year. Very friendly and helpful staff. Lovely rooms and beautiful hotel.
Good stay , always to a very good standard . Buffet breakfast good variety across the board . Fantastic grounds and building . I discover something new / old (it is a castle ) everytime I stay there !!
Ruthin Castle is a beautiful location with a good selection of rooms. Staff was friendly and parking was sufficient. A would rate it as a god mid-range stay. We did not take advantage of the spa services so we can not rate that aspect.
Our main complaint was our room had a pretty bad sour / moldy smell. After a few minutes you are "nose-blind" to it, but it was a bit overwhelming when we first step into the room.
Amazing ancient monument in a great location. Superb place to stay. Lovely staff and great service. Standard room was a little tired, but ok. Breakfast was superb. Dinner menu is not very imaginative, bar and wine is expensive. Worth checking out other nearby options for food and drink.