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Ruffs Dale Vacation Packages

As a hotel property that has been converted from a YMCA, it’s a bit quirky. First, there are very few staff on site as the hotel promotes itself as being highly automated. That meant that one of party didn’t have a working tv that was fixed upon her request. Another of our party had burned out light bulbs that also went unreplaced. The furniture in our rooms was shabby. Room cleaning service was an added cost when you requested the bed to be made, fresh towels, etc. One would expect that with few staff and services that the price would reflect those cost savings. It didn’t.

Clean room. Friendly staff. Very helpful

Great hotel with clean rooms.

Great location, room and hotel were clean and comfortable. We had a river view which we enjoyed. Hotel was next door to the football stadium and a short walk to PNC baseball park. On game days golfcarts are available for hire for $5. Science museum is next door. Natl Aviary nearby. The hotel is located just (east) of the West End bridge getting around was very easy. Smoking is allowed the in attached casino, I did not notice smoke smell it in the hotel. Free (garage covered) parking and free valet. Stayed 4 nights, breakfast was a (good) hotel buffet. Will stay again!

Hotel is in need of an upgrade. The carpet in our room needed replaced, the wallpaper was bubbling and the sofa and chairs had an odor. Will likely not return.

The owner and staff hate their lives and you! What a dump!