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Ronceverte Vacation Packages

There was a whole fingernail in our bathroom, mold in the shower, the bathroom door was not painted, and we ordered a room with two queen beds and got two fulls instead, and it did not look like the room had been vacuumed.

The breakfast is poor American standard, it serve in plastic utensils- that is a big NONO for me, food wrapped in individual plastic- environment failure. I am not understanding why people are ok with this junk food option. Inside shower there was a container for conditioner but inside was a body wash. Pool was so shallow it was difficult to swim in it. The staff call you “darling” I love nature in WV , the falls are really pretty there, that accommodation of this hotel was poor.

Very nice stay

The room was surprisingly outdated compared to the grounds and outside appearance of most of the buildings. We stayed in the Executive Suite buildings and found them to be dated and in disrepair in several areas. The coffee service in the rooms was equal to a lower end chain hotel, however the price was on that end too. Overall, I would rate it a good value for the money if the outdoor setting is more important to you than a luxury hotel room. The staff overall was very friendly, but, we had housekeeping bang on our door early in the morning while my husband was still in bed because they didn't know which suite had checked out already.

The bathtub was really really dirty. It’s a very old property and not being up very well. The breakfast was OK.