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Rockhill Furnace Vacation Packages

I was totally pleased with my stay there. You can tell it's an older motel, because the room was huge. King sized bed, large desk/counter, good sized fridge. Everything was in good working order. I appreciated touches like having the thermostat on the wall instead of controlling it from the unit. Plenty of towels, and places to hang them; plenty of usable electrical outlets; soft-close toilet seat. The continental breakfast was a little strange. You are only allowed one item from three sections of a menu, but it's delivered to your room at a time of your choosing. I didn't have a chance to use the ice machine or the Wi-Fi, so I can't comment on them. There was a large selection of channels on the TV. The room did smell a little stale, but that's the problem with having recirculated air conditioning - no fresh air coming in. I don't know what they charge there during football season, but I consider it a very good value for what I paid during summer.

Great hotel with clean room. The breakfast was really good. The staff were helpful and nice.

Such a pleasurable experience. I wanted to make a point of how helpful the front desk staff were. We were here for a first time visit to Penn State with our son. The gentleman at the front wrote us directions of how to get where we needed to go and gave us some very helpful information. He went above and beyond. We didn't even ask and he did it. Wonderful customer service. The young lady at the desk was a student at Penn State and she was also telling us a bit of her experience as a student. Again, customer service at its finest. I do wish I had the staff's names so that I could mention them by name but I am hoping that you can acknowledge them from my check in time. We were there on Sunday at around 4:30ish. Finally, we were nervous about staying at a hotel that is "dog friendly" because we thought that it would be obvious that pets have stayed. There was no reason to be nervous. The room was super clean! We were very pleased with our stay and would definitely stay there again!

loud bar outside the 1st floor windows, are you kidding me?

Nice location, easy parking and in/out.

The restaurants and their staff were exemplary. However the front desk staff not so. First when we arrived we were told that our room was not ready. They apparently were short staffed in housekeeping. Things happen so we were asked to take a seat until our room was ready. I said fine will you call us up when the room is ready? The answer was no you need to get back in line. Really? So since there was a long line we got back in line. When we got to the front of the line our room was ready. The parking situation is you self park is very confusing. We went to leave the parking garage with our key from the hotel and the garage would gate would not open. So we ended up paying although it was being charged to our room. The hotel did take this off our bill when I told them about having to pay. Then on the 2nd night of our 3 night stay the air conditioning broke in our room. I called the front desk and was told I could not switch rooms since the hotel was full. The front dest staff did not even identify herself as the front desk and said nothing could be done until the manager arrived at 8 am. When I went to the front desk the next morning they had no record of me calling at 4:30 am. Luckily the window did open to provide some relief from the heat. I forgot to shut it before we left for the day and when we returned late in the afternoon it was still open.The air conditioning was fixed but not turned on. They did comp us $100 dollars but it should have been a whole night.