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Residence Inn by Marriott Rochester Henrietta

3.0 star property

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Rochester Henrietta

Fireplace
Fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Living area

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet friendly

Explore the area

Map
1300 Jefferson Rd, Rochester, NY, 14623
  • Tim Hortons Iceplex
    ‪2 min drive‬
  • Marketplace Mall
    ‪3 min drive‬
  • Strong
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 580 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 768 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 768 sq ft
  • Sleeps 6
  • 2 Double Beds

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The price is $135 total
includes taxes & fees
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About this property

Residence Inn by Marriott Rochester Henrietta

Rochester hotel close to Marketplace Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn by Marriott Rochester Henrietta offers 139 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Rochester Henrietta features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary. A total renovation of this property was completed in April 2025.

Residence Inn by Marriott Rochester Henrietta is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated entire property - April 2025
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests checking in with a pet must contact the hotel in advance to notify the hotel. Failure to do so will result in an extra charge.

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Henrietta
Residence Inn Marriott Henrietta Hotel
Residence Inn Marriott Henrietta Hotel Rochester
Residence Inn Marriott Rochester Henrietta Aparthotel
Residence Inn Marriott Henrietta Aparthotel
Residence Inn Marriott Rochester Henrietta
Residence Inn Marriott Henrietta
Residence Inn Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Rochester
Residence Inn by Marriott Rochester Henrietta Hotel Rochester

Residence Inn by Marriott Rochester Henrietta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 384 out of 567 reviews
Rating 8 - Good. 134 out of 567 reviews
Rating 6 - Okay. 27 out of 567 reviews
Rating 4 - Poor. 11 out of 567 reviews
Rating 2 - Terrible. 11 out of 567 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Selma

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is updated, has wonderful staff, good breakfast and a nice pool but we weren't happy with the condition of our room. We are a family of 6 and the one bedroom suite was specious and accommodated all of us but there was pet hair all over the room. I have one year old who likes to explore and i didn't feel comfortable setting her down at all in the room. By the time i noticed the pet hair all over the floor and our clothes we were ready for bed and i didn't request a different room but i couldn't wait to leave. I love animals but as someone who doesn't have pets i don't want to be covered in someone else's pet hair. I would stay here again only if i was given a room that isn't pet friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing family stay!

We had an absolutely amazing stay at this family-friendly hotel! The rooms were spotless, spacious, and perfect for kids—especially with the kitchenette, which made mealtime easy. The breakfast was delicious with great variety. Every staff member was kind, but a special shoutout to Stephanie at the front desk—she greeted us with a smile, checked in to see if we needed anything, and made sure our stay with our kids was perfect. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.. and extra pillows
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in the staff was extremely friendly and helpful . We genuinely felt as though we were their only priority. The room was spacious, clean and accommodating. We slept like babies . We would absolutely stay again. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Shakwana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, although the TV in our bedroom stopped working. Other than that, we will definitely be back. I appreciate the cleanliness of the property, the friendly staff and how modern everything looks.
Stayed 2 nights in Apr 2025

10/10 Excellent

Grzgorz

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Mar 2025

8/10 Good

Roger

Stayed 1 night in Apr 2025

10/10 Excellent

Ramkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place
Stayed 2 nights in Mar 2025

10/10 Excellent

Alain

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel!!! Clean, comfortable, good breakfast. Staff was friendly, accommodating & professional. Heat pool and gym too! I highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

junggeun

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025

8/10 Good

CLOVIS

Stayed 2 nights in Mar 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staff was wonderful. Room was nice. Breakfast was good
Stayed 1 night in Mar 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Cinamin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms . friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Front desk staff very warm and friendly, breakfast manager constantly cleaning up and restocking. Pool was warm to swim in, even warm enough for adults to get in!
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in staff was friendly, efficient, and knowledgeable.
Stayed 1 night in Feb 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Feb 2025