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Holiday Inn Express Rochester - University Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Rochester - University Area by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Exterior
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $139
includes taxes & fees
Jun 29 - Jun 30

Explore the area

View in a map
717 E Henrietta Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪5 min walk‬
  • Place, Cinemark Movies 10
    ‪19 min walk‬
  • Place, Tim Hortons Iceplex
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

7.4 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

Holiday Inn Express Rochester - University Area by IHG

Hotel in Brighton
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Rochester - University Area by IHG offers 105 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Rochester - University Area by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 452 square feet (42 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary. A total renovation of this property was completed in March 2023.

Holiday Inn Express Rochester - University Area by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 452 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quinta Inn Rochester South

Quinta Rochester South

La Quinta Inn & Suites Rochester South Hotel Rochester

La Quinta Inn And Suites Rochester South

Holiday Inn Express Rochester Brighton Hotel

Holiday Inn Express Rochester Brighton

Holiday Inn Express Rochester University Area Hotel

Holiday Inn Express Rochester University Area

Holiday Inn Express Rochester University Area

Holiday Inn Express Rochester - University Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1006 reviews
Rating 8 - Good. 246 out of 1006 reviews
Rating 6 - Okay. 157 out of 1006 reviews
Rating 4 - Poor. 84 out of 1006 reviews
Rating 2 - Terrible. 93 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Jesica

Traveled with family and small children
Ithe room was absolutely way too cold
Stayed 1 night in Feb 2026

6/10 Okay

Lesley-Ann

The room was not cleaned as we left the hotel
Stayed 2 nights in Feb 2026

8/10 Good

Trevor

Stayed 2 nights in Feb 2026

8/10 Good

William

Traveled with partner
Liked: Amenities, property conditions & facilities
Room was nice
Stayed 1 night in Feb 2026

10/10 Excellent

JERRY

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Feb 2026

10/10 Excellent

Giselle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything's good! We enjoyed our stay with family!
Stayed 1 night in Feb 2026

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
Overall, from the staff to the entire hotel was great.
Stayed 2 nights in Feb 2026

6/10 Okay

Jordan

Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 1 night in Feb 2026

10/10 Excellent

Wissam, Tonawanda

Stayed 1 night in Feb 2026

6/10 Okay

Michael

Room was good. Breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Suheil

Traveled with family
Liked: Cleanliness, staff & service, amenities
Execelente servicio en todo me encanto
Stayed 3 nights in Feb 2026

8/10 Good

Tricia

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was very helpful. The parking was a little difficult due to snow and occupancy. I would totally stay here again.
Stayed 1 night in Feb 2026

2/10 Terrible

Erica

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Breakfast was ok, over cooked eggs and meats. Check in front desk manager has a terrible attitude. The pools intense stench of chlorine had kids coughing and I told the front desk it was highly unsafe as even the HVAC wasn’t properly ventilating the room. My eyes were burning. Kids were coughing terribly within just a few minutes of being in there. They’re honestly lucky I didn’t call the fire dept bcuz I think the fumes were so very unsafe! They did close it down for a bit and then told me they fixed the problem however they did not so I reached out to the company myself due to the unsafe environment for kids including my own. If I’m going to spend money for a pool which I know most families do, I want my moneys worth and this was not it! very busy, loud shutting doors, our counter was dirty soon arrival. Check in was 3 and I was after 4 and still had to wait 15 mins for my room to be ready. Very poor all around
Stayed 1 night in Feb 2026

6/10 Okay

SLAWOMIR

Traveled with family
Liked: Amenities
The toilet was not flushed.hence we changed rooms. New one was ok.its annoyig that fridge is not turned on so all our food spoiled in it over 2 days stay!
Stayed 2 nights in Feb 2026

8/10 Good

Doreen

Stayed 1 night in Feb 2026

8/10 Good

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, amenities
Clean room and courteous staff. We always have a good experience here.
Stayed 2 nights in Feb 2026

10/10 Excellent

Herman

Stayed 2 nights in Feb 2026

10/10 Excellent

Mario

Stayed 2 nights in Jan 2026

10/10 Excellent

Santos

Stayed 6 nights in Jan 2026

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service
The room did not appear to have been cleaned other than the bedding and bathroom. There was food on the floor in visible locations. I waited 15 minutes when I first arrived in the lobby because no staff was present to check anyone in.
Stayed 1 night in Feb 2026

2/10 Terrible

Korey

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Sheets and pillow cases had stains on them. No toilet paper or towels in the bathroom. When I confronted the manger, she admitted they didn’t have people to clean the rooms in nearly a week, due to the storm. Still had to pay for a 1 night stay. I ended up going to stay in a Hilton nearby.
Stayed 4 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Room clean, especially liked the bathroom...very classy!
Stayed 1 night in Jan 2026

6/10 Okay

CHARLES

Liked: Cleanliness, staff & service
Small room size, limited closet space, small bathroom with Child sized toilet, no hair dryer.
Stayed 1 night in Jan 2026