See all properties

Holiday Inn Express Rochester - University Area by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Rochester - University Area by IHG

Exterior
Indoor pool
Free daily continental breakfast
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $139
includes taxes & fees
Jun 15 - Jun 16

Explore the area

View in a map
717 E Henrietta Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪5 min walk‬
  • Place, Cinemark Movies 10
    ‪19 min walk‬
  • Place, Tim Hortons Iceplex
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(65 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Bar (on property)
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
Rochester
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 1,003 reviews
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

About this property

Holiday Inn Express Rochester - University Area by IHG

Hotel in Brighton
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Rochester - University Area by IHG offers 105 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Rochester - University Area by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 452 square feet (42 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary. A total renovation of this property was completed in March 2023.

Holiday Inn Express Rochester - University Area by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 452 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area

Holiday Inn Express Rochester - University Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 421 out of 1006 reviews
Rating 8 - Good. 246 out of 1006 reviews
Rating 6 - Okay. 157 out of 1006 reviews
Rating 4 - Poor. 86 out of 1006 reviews
Rating 2 - Terrible. 96 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Erica

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Breakfast was ok, over cooked eggs and meats. Check in front desk manager has a terrible attitude. The pools intense stench of chlorine had kids coughing and I told the front desk it was highly unsafe as even the HVAC wasn’t properly ventilating the room. My eyes were burning. Kids were coughing terribly within just a few minutes of being in there. They’re honestly lucky I didn’t call the fire dept bcuz I think the fumes were so very unsafe! They did close it down for a bit and then told me they fixed the problem however they did not so I reached out to the company myself due to the unsafe environment for kids including my own. If I’m going to spend money for a pool which I know most families do, I want my moneys worth and this was not it! very busy, loud shutting doors, our counter was dirty soon arrival. Check in was 3 and I was after 4 and still had to wait 15 mins for my room to be ready. Very poor all around
Stayed 1 night in Feb 2026

6/10 Okay

SLAWOMIR

Traveled with family
Liked: Amenities
The toilet was not flushed.hence we changed rooms. New one was ok.its annoyig that fridge is not turned on so all our food spoiled in it over 2 days stay!
Stayed 2 nights in Feb 2026

8/10 Good

Doreen

Stayed 1 night in Feb 2026

8/10 Good

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, amenities
Clean room and courteous staff. We always have a good experience here.
Stayed 2 nights in Feb 2026

10/10 Excellent

Herman

Stayed 2 nights in Feb 2026

10/10 Excellent

Mario

Stayed 2 nights in Jan 2026

10/10 Excellent

Santos

Stayed 6 nights in Jan 2026

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service
The room did not appear to have been cleaned other than the bedding and bathroom. There was food on the floor in visible locations. I waited 15 minutes when I first arrived in the lobby because no staff was present to check anyone in.
Stayed 1 night in Feb 2026

2/10 Terrible

Korey

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Sheets and pillow cases had stains on them. No toilet paper or towels in the bathroom. When I confronted the manger, she admitted they didn’t have people to clean the rooms in nearly a week, due to the storm. Still had to pay for a 1 night stay. I ended up going to stay in a Hilton nearby.
Stayed 4 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Room clean, especially liked the bathroom...very classy!
Stayed 1 night in Jan 2026

6/10 Okay

CHARLES

Liked: Cleanliness, staff & service
Small room size, limited closet space, small bathroom with Child sized toilet, no hair dryer.
Stayed 1 night in Jan 2026

2/10 Terrible

Bikram

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel rooms are filthy and dirty. The bathroom was falling apart. The hotel staff should see the amount of dirt behind the TV cabnit
Stayed 2 nights in Jan 2026

6/10 Okay

Chanelle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly staff, the room was clean, the bed was extremely hard in room 411
Stayed 1 night in Jan 2026

4/10 Poor

Casey

Business traveler
Liked: Amenities
Disliked: Cleanliness
First room not cleaned at all. Food and dirty sock on floor. Second room still dirty and stained linens, dirty towels on bathroom door. Would not stay again.
Stayed 1 night in Jan 2026

2/10 Terrible

Robert

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Amenities. We booked because of the pool for our little one while here for a volleyball tournament. The pool was closed and no one notified us.
Stayed 1 night in Jan 2026

4/10 Poor

Angela

Check in went well. Went to our assigned room, left everything there. Went looking for the pool, thats when we found out the pool was under maintenance. Came back, got the grandchild around for bed, when i pulled the blankets down, it was noticeable that the sheets were not changed. There was hairs in the bed, bloody looking bugars on the side. Looked under the bed, there was water bottles, two beer bottle caps, trash, and nasty food wrappers. Pictures were taken shown to the staff, offered up a new room on a different floor. Went to the new room. No issues with the new room.
Stayed 1 night in Jan 2026

10/10 Excellent

Hangying

Stayed 1 night in Jan 2026

10/10 Excellent

Ndolomo

Traveled with partner
Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

6/10 Okay

Austin

Traveled with partner
Disliked: Amenities
Room was okay few things didn’t work staff was friendly
Stayed 2 nights in Jan 2026

4/10 Poor

sheng

Liked: Staff & service
Disliked: Cleanliness
food ok， room bed， washroom not so clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanya

Stayed 2 nights in Nov 2025

4/10 Poor

Linda

Traveled with family
Disliked: Staff & service, amenities
The staff were very dismissive to me and my family. When we checked in it was like we were scum on her shoe and when we checked out we had to holler that we wants to check out and wait over 10 mins before anyone showed up. The beds were like rocks and the coffee pot didn’t work. When we asked if there was coffee we could get we were met with a curt NO
Stayed 1 night in Jan 2026

2/10 Terrible

Maryam

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived late evening and was shown a room that was clearly unclean. The floor had not been vacuumed and the bed sheets were visibly dirty. I did not stay, did not drop my bags, and left immediately after speaking with the front desk. I was told I could leave and that a refund would be issued. Later, the hotel falsely claimed that I used the room, which is untrue. I had to book another hotel the same night. Very disappointing handling of a legitimate cleanliness issue.
Stayed 1 night in Jan 2026

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice room, staff very helpful and friendly. Only issue I had was it had snowed and noone had cleaned off the walkway to the parking lot. Very slippery if you weren't careful, plus about 2" of snow on it.
Stayed 1 night in Jan 2026