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Hampton Inn & Suites Rochester Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Rochester Downtown

Restaurant
Creator video
Lobby
Indoor pool
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
$195
includes taxes & fees
May 3 - May 4

Explore the area

View in a map
101 South Union Street, Rochester, NY, 14607
  • Place, Park Avenue
    ‪3 min walk‬
  • Place, Strong
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(43 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Studio Suite With Microwave, Fridge And Wet Bar

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

1 King-1 Bunk Bed W/2 Twins Microw/Fridge

  • Sleeps 4

Studio With 1 King Bed-Hearing Accessible And Sofa Bed

  • Sleeps 4

2 Queen Beds With Microwave And Fridge

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Studio With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Suite With 1 King Bed, Microwave, Fridge And Wet Bar

  • Sleeps 2

King Room With Microwave And Fridge

  • Sleeps 2

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About this property

Hampton Inn & Suites Rochester Downtown

Hotel in Downtown Rochester
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a bar/lounge and a 24-hour front desk.
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hampton Inn & Suites Rochester Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Rochester Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 508 out of 633 reviews
Rating 8 - Good. 86 out of 633 reviews
Rating 6 - Okay. 28 out of 633 reviews
Rating 4 - Poor. 6 out of 633 reviews
Rating 2 - Terrible. 5 out of 633 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Stayed 2 nights in Jan 2026

10/10 Excellent

Django

Liked: Cleanliness, property conditions & facilities
Room and service were exceptional
Stayed 1 night in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, polite staff, great gym, good pool. Breakfast is kind of gross.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cyril

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice property. Friendly Staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service
Spotless beyond belief
Stayed 2 nights in Jan 2026

10/10 Excellent

Max

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Kenrick, Brooklyn

Great staff. The concierge was awesome. Loved her friendly and welcoming personality.
Stayed 1 night in Jan 2026

10/10 Excellent

Alicia

Traveled with family
Clean. And helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Yunyi

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Carly

Stayed 2 nights in Jan 2026

10/10 Excellent

Fulton

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

fawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff...room very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Bernard

Stayed 1 night in Jan 2026

10/10 Excellent

Jean-Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good room very quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Nofa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love staying here! We went to the strong museum and it was conveniently nearby (walking distance). Breakfast is very good and it is very family friendly! We have stayed before, and I would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

michele

Stayed 1 night in Dec 2025

8/10 Good

Ayad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The services and the staff and the cleanness are excellent. However the swimming pool is just 4ft deep good for kids only.
Stayed 2 nights in Dec 2025

10/10 Excellent

ben

Traveled with family and small children, Traveled with family
Liked: Cleanliness
The hotel was cery modern, updated, clean and well maintained Their pool has wonderful accessibility for all bodies who like to swim (a built in ramp that my toddler enjoyed splashing on). The water was a little cold in the pool, but we *did* go swimming in december 😆 we visited the strong museum for my toddler's bday but at the end of the weekend, she said swimming in the pool was her favorite part of her wbole birthday!!! Thanks for helping her have the best day ever! ❤️ breakfast was really busy, so guests should get there ealy for the s'mores waffles!! 😀 shout out to the breakfast staff and the guys shoveling the snow every night during our stay! Thanks for doing such a good job!
Stayed 2 nights in Dec 2025

10/10 Excellent

Darcy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was super clean, spacious and updated. Staff was very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 1 night in Dec 2025

10/10 Excellent

steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great, we loved the area, and Tanner at the desk was excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Welcoming friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Randi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come back.
Stayed 2 nights in Dec 2025