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Hampton Inn & Suites Rochester Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Rochester Downtown

Restaurant
Creator video
Bar (on property)
Indoor pool
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $186
includes taxes & fees
Jul 5 - Jul 6

Explore the area

View in a map
101 South Union Street, Rochester, NY, 14607
  • Place, Park Avenue
    ‪3 min walk‬
  • Place, Strong
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(47 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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  • Pool
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  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 910 reviews
Hilton Garden Inn Rochester Downtown, NY

About this property

Hampton Inn & Suites Rochester Downtown

Hotel in Downtown Rochester
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a bar/lounge and a 24-hour front desk.
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hampton Inn & Suites Rochester Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Rochester Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 528 out of 661 reviews
Rating 8 - Good. 91 out of 661 reviews
Rating 6 - Okay. 29 out of 661 reviews
Rating 4 - Poor. 7 out of 661 reviews
Rating 2 - Terrible. 6 out of 661 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

santina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, close to downtown, amazing food.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights, the hotel was very clean, up to date, friendly staff, breakfast was good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hoonjoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Kind staff, Good breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Johann

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff, great location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, amenities
Clean rooms, great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, and appreciate the free parking! Also a very nice bar and breakfast area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and we appreciated the shuttle to the airport.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leverne

Liked: Cleanliness, staff & service, amenities
The staff was very courteous and the room was spotless!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Very close to the strong museum.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jinghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean,staff are friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities
Great service and room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Zarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool for little kiddos. Perfect location for visiting the Strong Museum. Very enjoyable breakfast spread. Staff was incredibly friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Django

Liked: Cleanliness, property conditions & facilities
Room and service were exceptional
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

fawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff...room very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a one night stay for the museum next door, pool deck wasn't as clean as it could have been but other than that everything was very nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities
Clean, amazing staff, great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues with my reservation or stay. Staff helpful, room clean, restaurant convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Amazing buffet breakfast, rooms were clean, easy parking. Pool was clean and nice! Easy access to The Strong Museum, 1 minute walk across the street.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Everything was perfect!
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Location to strong museum
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tanner and Kevin were absolutely amazing. The helped accommodate us while we visited the Museum of Play. Would 100% recommend anyone to stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel staff, nice and clean rooms, breakfast was great. Very close to Strong museum, will come back again
Stayed 2 nights in Aug 2025