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Spark by Hilton Rochester University Area

3.0 star property

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Photo gallery for Spark by Hilton Rochester University Area

Lobby
Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
$103
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
797 E. Henrietta Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪1 min walk‬
  • Place, Tim Hortons Iceplex
    ‪16 min walk‬
  • Place, Strong Memorial Hospital
    ‪6 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch plasma TV with cable channels, TV, Netflix

Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

55-inch plasma TV with cable channels, TV, Netflix

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Spark by Hilton Rochester University Area

3-star hotel in Brighton
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour front desk, a computer station, and a library are onsite. Housekeeping is available on request.
Spark by Hilton Rochester University Area offers 89 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Spark by Hilton Rochester University Area is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 60 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Rochester-Brighton
Country Inn Carlson Rochester-Brighton
Country Inn And Suites Rochester Brighton
Country Inn Radisson Rochester-University Area NY
Country Inn Radisson
Country Radisson Rochester-University Area NY
Country Radisson
Country Inn Suites by Radisson Rochester University Area NY
Country Inn Suites Rochester Airport University Area
Country Inn Suites By Carlson Rochester Brighton
Rochester Inn Suites
Spark by Hilton Rochester University Area Hotel
Spark by Hilton Rochester University Area Rochester
Spark by Hilton Rochester University Area Hotel Rochester
Country Inn Suites by Radisson Rochester University Area NY

Reviews

Spark by Hilton Rochester University Area Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 439 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 98 out of 1004 reviews
Rating 2 - Terrible. 84 out of 1004 reviews

Reviews

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that we were on the top floor & there are cell phone towers on the roof.
Stayed 1 night in Aug 2025

10/10 Excellent

Danish

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Le

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 2 nights. It is near to RIT. Many dinning options around it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Emily at the front desk was pleasant and helpful
Stayed 1 night in Aug 2025

6/10 Okay

Rosaline

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Just very average for a Hilton property not worth the price
Stayed 1 night in Aug 2025

8/10 Good

Miosotis

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Felt very good
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Emalyn

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Smell in the washroom and the bedsheets or pillows smells like sweat!!
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie Hui Ching, Chanhassen

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check in very slow..almost an hr. Staff tried to compe sate by late check out but manager refuse to honor.
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were great and friendly. The room wasn't the cleanest but adequate for a one night stay. The beds and room were fine, but the bathroom could have been cleaner. The breakfast was lacking. Many places I have stayed have a hot breakfast, but this one was a true continental breakfast with pastries, fruit, juice, and cereal. This was the most expensive hotel we stayed at in our trip, but it was arguably the worst. I have certainly stayed in worse places, but I felt the quality should have been higher given the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Spark is very basic, good as a cheap way to stay a single night with the family on a budget. Everything was clean and well kept. My only complaints are the breakfast was maybe a little too basic with limited space in that area, and we got a suite but it did not have its own microwave.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, staff & service

Skip this place

Upon arrival hotel appeared tired next to a closed old Fridays in parking lot. The line for check in was 6 deep with one poor woman working desk and phones. After 45 mins and of looking at a tired and dated lobby we gave up and walked out having never gotten checked in
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast provisions.
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service
Room wasnt the cleanest
Stayed 3 nights in Jul 2025

6/10 Okay

Arman

Traveled with group

Ok

It was ok.
Stayed 1 night in Jul 2025

6/10 Okay

Rebeca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stayed at this hotel after a 10-hour drive from North Carolina, hoping to get some much-needed rest. Unfortunately, around 5 a.m., the fire alarm went off unexpectedly. It was loud and disruptive, and no one from the hotel staff followed up—no call, no explanation, and no one checked in to see if everything was okay. My husband and I were startled and couldn’t get back to sleep, so we ended up getting dressed and leaving early. It was a disappointing end to what we hoped would be a restful stay.
Stayed 1 night in Jul 2025

8/10 Good

Charlie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I looked up the property it showed that it had a pool. There was no pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Fareena

Disliked: Cleanliness, staff & service, property conditions & facilities
Requested bath with handheald showerhead while reserving,still not given,wrong room given and said all rooms are same,
Stayed 1 night in Jul 2025