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Best Western The Inn At Rochester Airport

2.5 star property

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Photo gallery for Best Western The Inn At Rochester Airport

Welcome to our contemporary lobby, featuring a central reception desk with a geometric patterned backdrop, flat-screen TV, and comfortable seating areas.
Relax in the spacious lobby with a comfortable sofa, seating area, and beverage dispenser.
Welcome to our lobby, featuring a sleek reception area, comfortable seating, and a stylish rug.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and stylish rug leading to a hallway.
Two beds with matching headboards and footboards, a flat-screen TV, and a coffee maker are featured in this stylish room.

Popular amenities

  • Housekeeping
  • Gym

Explore the area

Map
395 Buell Road, Rochester, NY, 14624
  • University of Rochester
    ‪3 min drive‬
  • Strong Memorial Hospital
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Ballroom

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western The Inn At Rochester Airport

Rochester hotel close to University of Rochester
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.
Best Western The Inn At Rochester Airport offers 59 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western The Inn At Rochester Airport is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 for adults and USD 1 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 1 for adults and USD 1 for children
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1012 reviews
Rating 8 - Good. 302 out of 1012 reviews
Rating 6 - Okay. 165 out of 1012 reviews
Rating 4 - Poor. 92 out of 1012 reviews
Rating 2 - Terrible. 74 out of 1012 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Stayed 1 night in Apr 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Marya

Stayed 2 nights in Apr 2025

10/10 Excellent

Becky

Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness

Close to airport, but otherwise mediocre

Honestly, I can tell this hotel is trying to improve. Renovations are ongoing, and there wasn't anything really WRONG during my stay ... but I just wasn't all that impressed. The room I stayed in was super dated and the furniture was ... tired. The couch was sagging in, the bed was unimpressive, and the bathroom vanity was postcard sized. The best thing going for this hotel is the extremely close proximity to the airport, and on that front it definitely delivered. I had a 6:00 am flight, and it took me less than 10 minutes to drive over, return my rental car, and get to the terminal check-in area. Convenient? Yes. Inspiring? Not at all.
Stayed 1 night in Apr 2025

8/10 Good

Janice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell was a bit tough. Just smelled old and some pot smoke. Industrial type area, and old hotel but can tell they did a lot to modernize it. Not much in area, but I’d stay here again for solo work trips. Easy check in and clean room
Stayed 1 night in Apr 2025

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort

Spend a little more money don’t stay here.

Continental breakfast wasn’t ready at 6am like advertised. Had to leave at 630 am and it still wasn’t ready. The blanket and pillows had a fishy smell to them. Absolutely disgusted about that, everything else was average. Room size was small and tv was slightly outdated. Cost of one night wasn’t worth it should’ve slept in my car instead.
Stayed 1 night in Apr 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with our stay
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

The room was spotless. Bathroom clean, renovatons were moderate. Enough tv channels to not get bored. Breakfast was adequate. No bottled water or soda machines.
Stayed 1 night in Apr 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Rochester Airport Best Western

Clean and comfortable Stay located near Rochester Airport. Shuttle Service was Convenient. Continental Breakfast was decent
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and staff was pleasant.
Stayed 1 night in Apr 2025

10/10 Excellent

MICHAEL, weaverville

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Cormac

Stayed 1 night in Apr 2025

10/10 Excellent

Rahni

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very convenient and comfortable place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Constance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Kevin

Traveled with family
Stayed 2 nights in Apr 2025

2/10 Terrible

Boyd

Stayed 1 night in Apr 2025

10/10 Excellent

JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Great staff .
Stayed 1 night in Apr 2025

8/10 Good

Cheng

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Stay away

Booked and paid for specifically 2 beds. Travel with my 15 year old daughter. Front desk argues with me that I only booked 1. Showed him the invoice and response was... Oh we have no more rooms. Not sorry, or I was wrong. Funny but two more families checked in after I raised my concern. Asked for a cot at least. Oh no, we can't for a cot in there. (He could have). Get to the room. Faucet drips but not bad enough to be a concern Main light fixture has 3 bulbs. Turn the switch off and 2 lights go dark but 1 stays lit? Annoying and potential electrical issue? I've been to "Budget" places and not taken time to review because I knew it would be dated and dinged up. For the price ($160) it was not budget and the service was some of lowest I've experienced.
Stayed 1 night in Apr 2025

6/10 Okay

melissa m

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At arrival was given room with 1 bed and had to go back downstairs to get correct room. Looks like they are trying to remodel but it’s very half a**ed. Rooms were clean for the most part. Luckily we only needed the room a short time. Didn’t even attempt to try the breakfast.
Stayed 1 night in Apr 2025