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Best Western The Inn At Rochester Airport

2.5 star property

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
$103
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Strong Memorial Hospital
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪8 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western The Inn At Rochester Airport

Rochester hotel close to University of Rochester
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western The Inn At Rochester Airport is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1037 reviews
Rating 8 - Good. 293 out of 1037 reviews
Rating 6 - Okay. 175 out of 1037 reviews
Rating 4 - Poor. 91 out of 1037 reviews
Rating 2 - Terrible. 75 out of 1037 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

King Wai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missing Yogurt.
Stayed 2 nights in Jul 2025

10/10 Excellent

King Wai

Clean
Stayed 1 night in Jul 2025

10/10 Excellent

scott

Stayed 1 night in Jul 2025

4/10 Poor

Jeff

Liked: Cleanliness
Disliked: Property conditions & facilities
Really worn down and time travel back.
Stayed 1 night in Jul 2025

8/10 Good

Jeanne

Traveled with family and small children, Traveled with family
Appreciate the upgrade . The room was clean . Easy check in and check out . But Main areas need updated . And didn’t seem clean
Stayed 1 night in Jul 2025

2/10 Terrible

Rino

Disliked: Cleanliness, property conditions & facilities
old smelly hotel, avoid it if possible.
Stayed 1 night in Jul 2025

6/10 Okay

John M.

Close to airport. Good price.
Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Stayed 1 night in Apr 2025

10/10 Excellent

Roy

Stayed 1 night in Jul 2025

8/10 Good

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location didn’t look too nice from outside but the inside was better it was under going renovations at the time of our stay. But the room was clean and there was plenty of parking.
Stayed 3 nights in May 2025

10/10 Excellent

Kyler

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin

Stayed 2 nights in Jul 2025

8/10 Good

Monica

Traveled with family
We talked to a large group of motorcyclists from S Maryland who were traveling together. Our room was small, the bed was comfortable. We had an emergency and thankfulo for extra time to check out.
Stayed 1 night in Jul 2025

6/10 Okay

Jill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and close to airport
Stayed 1 night in Jul 2025

2/10 Terrible

Viral, Fort Lauderdale

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst Best Western hotel we have ever stayed in. Breakfast was served in dollar store paper plates and plastic forks. There were no ripe bananas, nor any other fruits. Not up to Best Western standards at all.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Very mid
Stayed 1 night in Jul 2025

4/10 Poor

Barbara

This place is in need of repair and a good cleaning. Only one place to eat within walking distance.
Stayed 1 night in Jul 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel and will never book here again
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

one night only

The hotel room is older and needs updating. Sheets felt itchy. Location is right across the airport so you hear the planes all the time (my fault). I often stay at Best Westerns, this one did not meet my expectations
Stayed 1 night in Jun 2025

4/10 Poor

Sarah

Stayed 3 nights in Jun 2025

6/10 Okay

Aaron

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this was a good hotel for the price. It was clean enough, quiet enough, the staff were friendly, and the breakfast (included) was almost as good as some hotels where you pay extra for it. This would have been a 4 or 5-star review except that: 1) The hotel manager changed my reservation without any warning. I had no idea until my family walked into our room and discovered it wasn't what we had reserved. We reserved a room that accommodated our specific sleeping arrangements, and they gave us something else that made our stay much less comfortable. The room itself wasn't bad...it just didn't align with our specific needs, and it wasn't what we reserved for that reason. 2) The hotel was missing the "easy to do" little things. For example, we had no soap in our shower, because the dispenser was empty. There was no pen or paper in the desk drawer for writing notes, so I had to run out to our car to find one. There were no serving utensils at breakfast, so we had to use our small plastic utensils to scoop the scrambled eggs and sausage (which is harder than it sounds). So, I'm subtracting a couple of stars primarily for changing my reservation without any warning (let alone asking me), and for being lazy with the little things after I was already annoyed with them for the bigger thing.
Stayed 1 night in Jun 2025

4/10 Poor

Starr

Disliked: Cleanliness, amenities, property conditions & facilities
Garbage cans full to the max and had an odor my bathroom was not cleaned properly
Stayed 1 night in Jul 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! I liked it
Stayed 1 night in Jul 2025

2/10 Terrible

byong, flushing

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3 pm should be in the room waited 45 minutes check in !!
Stayed 1 night in Jun 2025