See all properties

Best Western Rochester Marketplace Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace
Fitness facility
Lobby
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
$95
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
940 Jefferson Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪14 min walk‬
  • Place, Marketplace Mall
    ‪18 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Similar properties

Lobby
Best Western The Inn At Rochester Airport
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,014 reviews
Best Western The Inn At Rochester Airport

About this property

Best Western Rochester Marketplace Inn

Rochester hotel with free weekday breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Best Western Rochester Marketplace Inn is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Reviews

Best Western Rochester Marketplace Inn Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 1006 reviews
Rating 8 - Good. 289 out of 1006 reviews
Rating 6 - Okay. 152 out of 1006 reviews
Rating 4 - Poor. 82 out of 1006 reviews
Rating 2 - Terrible. 74 out of 1006 reviews

Reviews

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was super comfortable at this hotel, thank you! My room was situated on the ground floor just off the lobby, which made it convenient. Parking was always available right by the front door. Close to restaurants, grocery stores, CVS, Starbucks. Clean room, friendly staff. Only downside was the breakfast wasnt real flavorful. But it's there.
Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Our stay was good. The staff was very friendly and accommodating for us. Great selection of breakfast items every morning. Room was cleaned every other day during our 5 day stay.
Stayed 5 nights in Aug 2025

6/10 Okay

Wai Ying

Stayed 1 night in Aug 2025

8/10 Good

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Nice stay for the price. Location convenient for U of R visit. Mattress not great, but good enough.
Stayed 1 night in Aug 2025

8/10 Good

JIHAD, LA GRANGE

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mai Ning

Stayed 1 night in Aug 2025

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Tetsuya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the drawers was not cleaned well.
Stayed 2 nights in Aug 2025

6/10 Okay

gladys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mai Ning

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and helpful, specially on 21st morning, morning shift staff Geoffrey (maybe Gregory)walked to the parking lot to help me find my car, since I parked my car in the night, couldn't remember where did I park and panicked thought my car got towed, I was really appreciate his patience and kindness.
Stayed 1 night in Aug 2025

10/10 Excellent

Svetlana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Naipaul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

ANNETTE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay in this property when I visit Rochester NY. It’s not the most fancy property it it’s clean and the price is affordable. The staff are always nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jintana

Liked: Cleanliness
Good area but not good service
Stayed 2 nights in Aug 2025

8/10 Good

Mehedi

Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close proximity to many things. Staff was quiet but friendly. Breakfast was great. Rooms were clean. Would definitely stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Majdeline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The breakfast was horrible. They were missing most of the food. It took 30 minutes to get the scrambled eggs. There was no bread or bagels left for anyone. No cups for the coffee. Horrible all the way around
Stayed 1 night in Aug 2025

4/10 Poor

Magdalena

Stayed 1 night in Aug 2025

4/10 Poor

Vladislav

Pillows in the bed felt like never changed for years, mattresses are so bad we couldn’t have good sleep. Breakfast should be until 9 but at 8:30 half of the stuff gone, when we asked for
Stayed 2 nights in Aug 2025

6/10 Okay

Esther, Canton

Liked: Property conditions & facilities
Found two hairs in bathtub, but otherwise clean & well kept up.
Stayed 1 night in Aug 2025

10/10 Excellent

GDS

Stayed 1 night in Aug 2025

2/10 Terrible

Patrick

Disliked: Staff & service

Beware

Beware of leaving a day or two early on prepaid stays. Once these folks get your money, you will never see a refund for paid nights not used. Manager was no help.
Stayed 4 nights in Aug 2025