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Quality Inn Tanglewood

2.5 star property

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Photo gallery for Quality Inn Tanglewood

Exterior
Free continental breakfast
Lobby
Premium bedding, individually furnished, desk, blackout drapes
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Laundry
$59
includes taxes & fees
Jan 13 - Jan 14, 2026

Explore the area

View in a map
3816 Franklin Rd Sw, Roanoke, VA, 24014
  • Place, Tanglewood Mall
    ‪8 min walk‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Place, Berglund Center
    ‪6 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Tanglewood

Hotel in Franklin-Colonial
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Quality Inn Tanglewood offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Tanglewood has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
611 Steak House - Onsite steakhouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Restaurants on site

  • 611 Steak House

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Quality Inn Tanglewood
Quality Inn Tanglewood Roanoke
Quality Tanglewood
Quality Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Tanglewood Hotel
Quality Inn Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke

Quality Inn Tanglewood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 119 out of 407 reviews
Rating 8 - Good. 133 out of 407 reviews
Rating 6 - Okay. 60 out of 407 reviews
Rating 4 - Poor. 47 out of 407 reviews
Rating 2 - Terrible. 48 out of 407 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for me, and I was actually impressed for the price. Shower was better than mine at home; the bed was better than mine at home; and the bathroom was perfect. It had everything I needed and there was plenty of space too. The price was reasonable as well. I Plan on staying again…and hopefully the other rooms are like the one I just stayed in. As a travel nurse I was only there for business, not pleasure.
Stayed 4 nights in Sep 2025

2/10 Terrible

Harrison

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Sep 2025

2/10 Terrible

Emily

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice stay, only a few miles from AMTRAK at a reasonable price.
Stayed 1 night in Sep 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good stay

The only bad part of trip was that bathroom like worked like a strobe in a disco! Otherwise good and would repeat.
Stayed 2 nights in Aug 2025

2/10 Terrible

Josselin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood stains in the pillows and when I asked for other pillow the guy said they didn’t have anymore and awful moldy smell in the rooms , the front desk person was not welcoming at all !
Stayed 1 night in Aug 2025

4/10 Poor

Josephine

Stayed 1 night in Aug 2025

2/10 Terrible

Jocelyn

Disliked: Cleanliness, amenities, property conditions & facilities
There was literally no cleanliness. Bottom side of showers were black. Baseboards were filthy. Everything was damp and very smelly
Stayed 1 night in Aug 2025

8/10 Good

Lorrie, BROOKLYN

Stayed 1 night in Aug 2025

8/10 Good

charles

Liked: Staff & service
Fine. No issues. Mold in bathroom
Stayed 1 night in Aug 2025

10/10 Excellent

Obed

Stayed 1 night in Aug 2025

10/10 Excellent

Fong, Hickory

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and service was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 3 nights in Aug 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture was kind of dated.Other thin this the stay was good .The staff was very nice and the property was clean.
My arrival at the facility.
The bedci. The room.
The chair in the room
The breakfast room
Stayed 1 night in Aug 2025

8/10 Good

Roman, Vencouver

Stayed 4 nights in Jul 2025

8/10 Good

G Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Amenities
I couldn’t get my IPad to work with the WiFi.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not clean. But cheap if you need it.

We just needed somewhere affordable to sleep and take a shower after a long day of being out in the heat and sun. As soon as we arrived to our room we could tell it had not been cleaned. There was chocolate (or we hope it was chocolate!) all over the tv remote. Someone else’s used soap was in the shower. One of the wash cloths was brown and dirty. And when we pulled back the blankets someone else’s hair was in them. I was not able to sleep due to feeling like everything was gross.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Room was a little dirty. Bed was comfortable. Bath was older.
Stayed 2 nights in Jul 2025

4/10 Poor

Kathy

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel in a great location

It is a good hotel and if I am in the area I will definitely stay there again. Also there is a fantastic steak house right next door, two minute walk that is amazing
Stayed 2 nights in Jun 2025

6/10 Okay

BYRON

Traveled with family

Quality lacking.

I didn't get the room that I booked. There was blood stains on the sheets and ink stains on the comforter. The attendant was notified and she did change the sheets and comforter in a timely fashion. They gave us the bare minimum of towels and washcloths there was no hand soap in the bathroom.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Janelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lighting in the rooms was horrible, the couch was filthy
Stayed 2 nights in Jun 2025

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, property conditions & facilities

Would rather go camping...

Front desk "manager" lied and thought it would be proper to A) doublecharge me B) charge me a 100 deposit which was never returned and he refuses to speak with me about it. C) Tell me that the room I had reserved wasn't available and moved me to a smaller lower class room yet still charged me for my previous room (30 dollar difference). Overall I was stereotyped, overcharged, lied to on several occasions and ignored. I RECOMMEND NO ONE STAYS HERE FURTHERMORE IT SHOULD BE DESTROYED OR SOLD TO A GOOD OWNER. If i were capable of hiving this place negative stars I would. My lawyer is currently looking into this and I expect to go to court soon.
Stayed 1 night in Jun 2025