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Traditional Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$93* Per night/room Apr 1 - Apr 2

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Executive Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Amenities

Property Features

Hotel Spa Mansion Santa Isabella features a full-service spa and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Colonial hotel also offers a terrace, tour/ticket assistance, and a garden. Guests can use the indoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Hotel Spa Mansion Santa Isabella is a smoke-free property.

  • Daily
  • Couples/private dining
  • Number of bars/lounges - 1
  • Full-service spa
  • Access to nearby indoor pool
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Spa treatment room(s)
  • Billiards or pool table
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Free buffet breakfast
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 25
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Wedding services
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel Spa Mansion Santa Isabella offers 25 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. Bathrooms include bathrobes, bidets, and hair dryers. This Riobamba hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and in-room massages can be requested.

  • Room service (limited hours)
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Wireless internet access
  • Bidet
  • In-room massage available
  • Satellite TV service
  • Free WiFi
  • Free dial-up internet access
  • Individually furnished
  • Individually decorated
  • LED TV
  • Heating
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Wardrobe or closet
  • WiFi speed 50+ Mbps
  • Hardwood flooring in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Guests are offered a complimentary buffet breakfast each morning.

Hotel Spa Mansion Santa Isabella has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Mountain climbing nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at noon

Minimum check-in age is: 15

Check-out

Check-out time is 11:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Carbon monoxide detector

Smoke detector

Noise-free rooms not guaranteed

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Guests must register online prior to arrival

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 10

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Mansion Santa Isabella
  • Mansion Santa Isabella Hotel
  • Mansion Santa Isabella Hotel Riobamba
  • Mansion Santa Isabella Riobamba
  • Mansion Santa Isabella
  • Spa Mansion Santa Isabella
  • Hotel Spa Mansion Santa Isabella Hotel
  • Hotel Spa Mansion Santa Isabella Riobamba
  • Hotel Spa Mansion Santa Isabella Hotel Riobamba

Hotel Reviews

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