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Richard-Toll Vacation Packages

Staff was rude. Check in was horrible the staff kept threatening us with not getting a room despite paid reservation. A manager came out and got us sorted but it was hard to figure it out. There was old food in my mini fridge. Elevators wouldn’t work. Line ups were Massive to go to our bedroom. Horrible service.

Won’t be staying there again.

Had been to Ft. Lauderdale and wanted to check for a decent none night stay in Miami and found this hotel Thro Expedia . Expedia rated this high and happy that we chose this place . Nice location. 5 mins off the beach . The beach is just walkable from this hotel. Very good service . The guy in lobby was very helpful . There was a donminos pizza next door , which was very useful for kids. Amenities were decent . They had an outdoor swimming pool . Slightly smaller .. there were 2-3 families swimming and it was almost full :) washer dryer worked but it was good .. elevator was small and sometimes slow . We didn’t find a gym. No complimentary breakfast.. parking was a bit wierd and cramped ! They charged per night which was slightly expensive . The rooms were awesome ! It was good sized for the price . Also had a kitchen.. though we didn’t use the kitchen , it is very good to have , just incase . Bed was comfortable .. bathrooms were neat . Price wise I think this room was very good and value for money . Wanted to give 3 , but just for the room and pricing , I’m giving it a 4 . Good experience overall .

Exceptional property. A very well maintained courtyard very chic A shared walk to the beach the shops the very best restaurants.The manager Oscar is wonderful and does his very best to accommodate your requests late ck out early ck in he is a super star

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....