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Sheraton Raleigh Hotel

Property class: 3.5

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Photo gallery for Sheraton Raleigh Hotel

Bar (on property)
Lobby lounge
Premium bedding, down comforters, in-room safe, desk
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$182
includes taxes & fees
May 3 - May 4

Explore the area

View in a map
421 S Salisbury St, Raleigh, NC, 27601
  • Place, Raleigh Convention Center
    ‪2 min walk‬
  • Place, Red Hat Amphitheater
    ‪3 min walk‬
  • Place, North Carolina State Capitol
    ‪7 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(81 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(43 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Club Room, 2 Queen Beds

  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Raleigh Hotel

3.5-star hotel in Downtown Raleigh
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video-game consoles and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 13003 square feet (1208 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Sheraton Raleigh Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Jimmy V's Osteria + Bar - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Cafe Sienna - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Sheraton Raleigh Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 231 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Onur

Stayed 1 night in Jan 2026

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff was engaging and very helpful. We had driven about 11 hours and were famished. The restaurant, Jimmy V's was empty but the three people working made me feel very welcome and the food was OUTSTANDING.. We had to leave a day early due to the storm and there was no issue with crediting the day.
Stayed 2 nights in Jan 2026

2/10 Terrible

Majed Abdulqader M

Stayed 2 nights in Jan 2026

10/10 Excellent

Crystal, CHARLOTTE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean safe and pleasant staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2026

10/10 Excellent

harry

Stayed 1 night in Dec 2025

6/10 Okay

Donna

The staff was kind and extremely helpful. They were the best part of the stay. It asked me to rated your breakfast at the Sheraton. We were unaware there was breakfast available. That would have been nice to know. The frustrating part of our stay was th parking. I have no problem paying to park at a hotel. I am quite accustomed to paying 20-30.00 a day for parking. Unfortunately, your parking since it is t owned by the hotel killed us. If yyou are in the parking lot for more than for
Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean. the location is perfect and the staff was great!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, property conditions & facilities
Convenient to downtown Raleigh.
Stayed 1 night in Dec 2025

8/10 Good

John, Cornelius

Stayed 1 night in Jan 2026

6/10 Okay

Alex, Washington

Business traveler
Liked: Cleanliness, property conditions & facilities
Room had a slight moldy smell. When I ordered breakfast I got the wrong order and what I did get was undercooked. Was pressed on time and couldn’t go back for a correction.
Stayed 1 night in Jan 2026

10/10 Excellent

Gennady

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Penda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were there for NYE. We couldn't have asked for a better location. Room was PERFECT! See you next year!
Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

8/10 Good

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean room!!!
Stayed 1 night in Jan 2026

8/10 Good

Ronnie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was good. The guy seating people at the restaurant wouldn’t let me have a glass to take back to the room. Small thing but I why not make the guest happy.
Stayed 2 nights in Dec 2025

6/10 Okay

shondell

Traveled with partner
Liked: Cleanliness, amenities
It was ok, nothing real fancy. The building is old therefore the bathroom is too. Toilet seat way too low.
Stayed 1 night in Dec 2025

10/10 Excellent

Sergio

Stayed 1 night in Dec 2025

10/10 Excellent

Connie Ray

Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 1 night in Dec 2025

10/10 Excellent

Antori

Stayed 1 night in Dec 2025

6/10 Okay

Lynette

Traveled with partner
Rooms were very hot. Front desk associates not personable
Stayed 1 night in Dec 2025