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Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property

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Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Lobby
Breakfast, lunch, dinner served; American cuisine
Terrace/patio
Interior detail
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
$125
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
3912 Arrow Drive, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Hills Shopping Center
    ‪2 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(57 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 437 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(2 reviews)
  • 437 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.8 out of 10
Exceptional
(8 reviews)
  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower) | In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Living area | 47-inch LCD TV with premium channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 847 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

Premium King Room

  • Sleeps 2

Premium Room With Two Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

Mobility Access Two Queen Room with Roll in Shower

  • Sleeps 4

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Lobby
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  • Pool
  • Breakfast included
  • Pet friendly
  • Restaurant
4.4 out of 5, Excellent, 1,008 reviews
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About this property

Hilton Garden Inn Raleigh /Crabtree Valley

3.5-star hotel in North Hills
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 6049 square feet (562 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. An area shuttle within 3.00 miles and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site.

Hilton Garden Inn Raleigh /Crabtree Valley is a smoke-free property.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,049 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 2015
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Crabtree Valley Hotel
Hilton Garden Inn Raleigh Crabtree Valley
Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Raleigh Crabtree Valley
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Raleigh Hilton Garden Inn Raleigh / Crabtree Valley Hotel
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Hilton Garden Inn Raleigh / Crabtree Valley Raleigh
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Hilton Raleigh Crabtree Valley
Hilton Garden Inn Raleigh / Crabtree Valley
Hilton Garden Inn Raleigh /Crabtree Valley Hotel
Hilton Garden Inn Raleigh /Crabtree Valley Raleigh
Hilton Garden Inn Raleigh /Crabtree Valley Hotel Raleigh

Hilton Garden Inn Raleigh /Crabtree Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1003 reviews
Rating 8 - Good. 187 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald, Norfolk

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha

Stayed 1 night in Sep 2025

6/10 Okay

Dr. Sarah Enzaldo

Liked: Cleanliness, staff & service

Expected more from a Hilton property.

Eh. I booked based on reviews and location of a venue. It was rated 9.4 i think, when i booked. Staff was friendly and helpful throughout the short weekend stay. Breakfast buffet was not amazing. Eggs were COMPLETELY TASTELESS uncracked eggs. Myself and kids would not eat. Staff was friendly at offering "cracked eggs." A la carte of course. Super weak coffee. I'd give the buffet a 3/5 stars. I refused to return the next morning, and spent the same amount of money on an amazing breakfast off site. We were down an 1 out of 2 elevators during our stay. It happens, understandable. Well, our 1 elevator got stuck while we waited from the top floor. We had to take the stairs from the 7th floor, and notified the front desk who weren't aware. Staff hopped on the phone right away and notified us when it was up and running. Maybe 45 min wait. As you consistently travel from the elevators to and from your room, you become aware of an odor of sewage or sulfur. You even become aware of the smell in your room. I kept realizing that the air smelled like a lingering post BM. It was unpleasant. Beds were comfortable and supportive. The shade of our window came off track, and I had to MacGyver the curtains to block light pollution from entering the room. Our toilet smelled. Shower pressure felt amazing. Staff were urgent at filling requests for towels. Parking was easy and lot was well lit. Felt relatively safe, close on and off interstate.
Stayed 2 nights in Sep 2025

10/10 Excellent

kelvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk& bar &
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat it for access to Lenovo. A gem of a property and courteous, professional staff
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel based on a friends recommendation and had an overall good experience. The building and the rooms were very clean and the staff were very friendly. The only thing I could complain about is that the charging port between the beds did't work and that there should be more ports to charge inbetween the beds. I didn't get their names but the two ladies working the night shift on thursday the 28th were extremely nice to us
Stayed 2 nights in Aug 2025

8/10 Good

Jihad

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Tarasha

Liked: Staff & service, property conditions & facilities
Very nice hotel. Great atmosphere and staff.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Stayed 3 nights in Aug 2025

10/10 Excellent

Peggy D

Stayed 1 night in Aug 2025

8/10 Good

Ekta

Liked: Cleanliness, property conditions & facilities, room comfort
Super clean and comfortable. Breakfast was average. Close to lots of restaurants and shopping.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the lobby with the fireplace etc Found the bed blanket a bit hot for summer
Stayed 1 night in Aug 2025

10/10 Excellent

AMY, Newport

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Staff was friendly. Conveniently located.
Stayed 1 night in Aug 2025

10/10 Excellent

Kavitha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, rooms were great, and staff was excellent!! Would highly recommended this Hilton.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs on breakfast area and nice hotel decorations.
Stayed 1 night in Jul 2025

10/10 Excellent

Meganne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Stayed 1 night in Jul 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moving south, was a comfort to be close to where I was moving to while I did not have furniture yet.
Stayed 3 nights in Jul 2025

6/10 Okay

Morgan

Disliked: Room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tiara L.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the property was conveniently located to the mall, major interstates, and many restaurants. The staff was amazing. I had an event to attend to, so I had to complete an early check-in. So, I could receive my keycard before 12 am. The agent checked me in and let me know that my room was actually ready. She gave me the keycard and also told me how to check in without actually physically come into the facility if this ever happened again. The agent was super knowledgeable, helpful, respectful, and polite. I loved the additional security of requiring guest to use their key card to move the elevator to their floor. The room was on level 4 and upon entry the room had a strange smell. Even with the air on low, the humidity was present. The room was very clean, but the pillows were horrible with no density, and the bed felt worn out. The bathroom was clean, bright, and had plenty of toiletries, towels, and wash . It definitely looked like it was renovated, but it had some cosmetic wear/tear. The caulking was chipping near the bottom of the shower floor and it was worn down. I enjoyed that the room came with the refrigerator & microwave that was clean and in excellent working condition. The tv was a great size with plenty of options to fall asleep too. The lobby was immaculate. The decorum, the brightness, the cleaniness, and the overall aesthetic was just a chef's kiss and top tier. The pool was a great size, clean and the room was warm and inviting with plenty of towels.
Stayed 1 night in Jul 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 1 night in Jun 2025