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Embassy Suites by Hilton Raleigh Crabtree

3.5 star property

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Photo gallery for Embassy Suites by Hilton Raleigh Crabtree

Lobby
Front of property - evening/night
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Housekeeping
$130
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
4700 Creedmoor Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪4 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, Shelley Lake Park
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

49-inch LCD TV with cable channels, TV, video-game console

Room

8.8 out of 10
Excellent
(28 reviews)
  • 411 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

49-inch LCD TV with cable channels, TV, video-game console

Premium Suite, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 411 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

49-inch LCD TV with cable channels, TV, video-game console

King, Premium Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video-game console

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video-game console

Suite, Accessible, Non Smoking

  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video-game console

Suite, 1 King Bed, Corner

9.8 out of 10
Exceptional
(12 reviews)
  • 470 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video-game console

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 470 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Premium Suite

  • 411 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch LCD TV with cable channels, TV, video-game console

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 411 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Suite

49-inch LCD TV with cable channels, TV, video-game console

Standard Suite

9.0 out of 10
Wonderful
(55 reviews)
  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

King Suite

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

View all photos for Suite, 2 Double Beds

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Suite, 2 Double Beds

8.0 out of 10
Very good
(13 reviews)
  • 448 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

3Rm Premium Suite-1 King/2 Dbls/2Brdm/2 Baths

  • Sleeps 8

Two Double Suite

  • Sleeps 6

Premium Corner King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

Corner King Suite

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

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About this property

Embassy Suites by Hilton Raleigh Crabtree

3.5-star hotel in Northwest Raleigh
This hotel features an indoor pool, a restaurant, and a fitness center. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas, and coffee/tea in a common area.
Embassy Suites by Hilton Raleigh Crabtree offers 225 accommodations with laptop-compatible safes and video-game consoles. 49-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Raleigh Crabtree features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is available for a surcharge.

This 3.5-star property offers access to a business center and meeting rooms. This Raleigh hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 2.00 mi is available for guests. Parking is available onsite for a surcharge.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Raleigh Crabtree has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 2 mi
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Laptop-compatible safe
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Raleigh-Crabtree
Embassy Suites Raleigh-Crabtree
Embassy Suites Hotel Raleigh
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Raleigh Embassy Suites
Embassy Suites Raleigh-Crabtree Hotel
Embassy Suites Raleigh Crabtree
Embassy Suites by Hilton Raleigh Crabtree Hotel
Embassy Suites by Hilton Raleigh Crabtree Raleigh
Embassy Suites by Hilton Raleigh Crabtree Hotel Raleigh

Reviews

Embassy Suites by Hilton Raleigh Crabtree Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 640 out of 1015 reviews
Rating 8 - Good. 211 out of 1015 reviews
Rating 6 - Okay. 82 out of 1015 reviews
Rating 4 - Poor. 36 out of 1015 reviews
Rating 2 - Terrible. 46 out of 1015 reviews

Reviews

10/10 Excellent

Karl, Brookfield

Stayed 1 night in Aug 2025

10/10 Excellent

Lynn Massie

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

David A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Amenities, property conditions & facilities
It was close to the mall & a couple of grocery stores.
Stayed 5 nights in Aug 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kamryn

Stayed 3 nights in Aug 2025

10/10 Excellent

Jenny, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel property and staff were great! Room was spacious and clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ferdinand, Laurelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. Free parking is a bonus. Convenient to the interstate.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyra

Stayed 1 night in May 2025

2/10 Terrible

Ellen, Charlotte

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The rooms are set up around an indoor atrium which is covered but the hallways are open into this (like a motel set up). The atrium is not well cooled and gets warm, stuffy, and very humid during the summer. The carpets in this central area/hallways had a really dank smell (should consider replacing with indoor/outdoor carpet as I think the carpeting is rotting due to the heat/humidity). Once inside a room there was good AC, which offsets this dankness once you are in a room/suite. WiFi is slow. The rooms were comfortable otherwise with comfortable beds. We asked for an extra blanket and the one sent up was not clean (had toothpaste on it, disgusting)-- I have never had that happen before- we asked for another and as far as I know the second one was clean? Another couple who stayed with our group brought their baby. A pen was sent up by the hotel for them but no sheets for it. A couple of days later the baby's father placed her in the pen and moments after discovered baby chewing on a cleaning rag the staff had left in the pen (suspect it was hung over the side of the pen and then fell in and was left). I know they complained about this also. The hotel is convenient to Crabtree Mall and other things. All in all was comfortable enough to sleep ok. But due to cleanliness issues we won't be returning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and great place to stay with kids, breakfast was awesome, the food at the restaurant is amazing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lori

My 4 stars really go to Jaylen, Mika, and Ricardo! Also, the very nice people during the manager’s reception and breakfast time. The property needs to be updated. The cleaning staff are lazy and act like they can’t see hair all over in the bathrooms. This was both times that I stayed here. I had to ask for cleaning supplies and rags to be left in my room. I watched a man act like he couldn’t see the multiple hairs in the shower. Someone came into my room, moved stuff around but never cleaned it. Then, when I called to the front desk, the lady that they sent up to clean told me to leave and had an attitude. On my first stay, I was told the shuttle can’t take me to the airport or pick me up. That was a complete lie. My second time, I found out that the shuttle can do airport rides. Made me spend extra for Ubers when I did not have to order an Uber. I will not stay at this property again!
Stayed 2 nights in Aug 2025

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated praise for friendly, helpful, and welcoming staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and well-maintained rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ginger

Stayed 2 nights in Aug 2025

10/10 Excellent

RaQuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very pleasant and enjoyable! The staff was very hospitable!
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, I really enjoyed talking to Paula! Clean room, very comfortable!
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay everyone was friendly
Stayed 2 nights in Aug 2025

8/10 Good

Paulette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite a nice stay. Wish they had options for 4.5 ratings. The phones in the room didn't work. But it was clean and the staff members were nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025