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NH Collection Quito Royal

5.0 star property

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Photo gallery for NH Collection Quito Royal

1 bedroom, minibar, in-room safe, desk
Lunch and dinner served, international cuisine
Exterior
Lunch and dinner served, international cuisine
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Spa
$78
Nov 21 - Nov 22

Explore the area

View in a map
Cordero 444 y Av. 12 de Octubre, Quito, Pichincha
  • Place, Foch Square
    ‪8 min walk‬
  • Place, General Rumiñahui Coliseum
    ‪13 min walk‬
  • Place, La Mariscal Craft Market
    ‪14 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Large)

9.6 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Bed 2 adults + 1 child)

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Room (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Bed 3 adults)

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed 2 adults + 1 child)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed 3 adults)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Room (ExtraLarge ExtraBed 2adults+1child)

1 bedroom, minibar, in-room safe, desk

Premium Room (ExtraLarge ExtraBed 2adults+1child)

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Room (Extra Large Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Large Extra Bed 3 adults)

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

NH Collection Quito Royal

5-star hotel in La Floresta
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
NH Collection Quito Royal offers 124 air-conditioned accommodations with iPod docking stations and minibars. 40-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
NH Collection Quito Royal features a full-service spa and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 7 meeting rooms. This luxury hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary valet parking is available on site.

NH Collection Quito Royal is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM.
Cafe Royal - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 9 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • 7 meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 9 to 20 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel Radisson Quito
Hotel Radisson Royal Quito
Hotel Royal Quito
Radisson Hotel Quito
Radisson Quito Hotel
Radisson Royal Hotel Quito
Radisson Royal Quito
Radisson Royal Quito Hotel
NH Collection Quito Royal Hotel
NH Collection Quito Royal
NH Collection Quito Royal Hotel
NH Collection Quito Royal Quito
NH Collection Quito Royal Hotel Quito

Reviews

NH Collection Quito Royal Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 444 out of 705 reviews
Rating 8 - Good. 195 out of 705 reviews
Rating 6 - Okay. 43 out of 705 reviews
Rating 4 - Poor. 12 out of 705 reviews
Rating 2 - Terrible. 11 out of 705 reviews

Reviews

10/10 Excellent

María Jose, Samborondon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great area , near many restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

Edmundo Jordão da Silva Vargas, SAO PAULO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Quito. Great location, attentive and polite staff, good breakfast, large and clean room, great bed and clean bathroom. The hotel also has a good restaurant.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marco, Quito

Liked: Cleanliness, staff & service
O
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was comfortable and clean, and the staff was helpful. The location was not great in terms of walkability to sights and restaurants, and not much was open when we arrived on a Sunday might, but we were able to easily get taxis to go wherever we needed to go.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julio Mario

Stayed 6 nights in Jul 2025

8/10 Good

Cesar

Liked: Cleanliness, property conditions & facilities
Nice hotel. Clean and very nice service. The only room for improvement is the high price of breakfast. Even a small coffee is USD$8
Stayed 4 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NH was a great location. I just didn’t feel like it was a 5-star. However, the service was SPECTACULAR! The employees were insanely kind and nothing tops that!
Stayed 4 nights in May 2025

8/10 Good

Vamsi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
our premium XL room was quite decent, not big but not small, with a good bed & furnishings, a couple of chairs & a table. Bathroom a bit small. - AC in rooms not effective. Room doesn't go below 20.5c even when AC is set to 16c and run for a long time. - We had to change room once because of AC not working & fridge stinking. The second room was better. - wifi worked well - service by hotel staff was very good - breakfast spread was quite good, and included an omelette station - generous checkout at 1pm
Stayed 1 night in May 2025

10/10 Excellent

Louis James, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
It's a very clean comfortable hotel. I also received great service from Giovanni!
Stayed 2 nights in May 2025

10/10 Excellent

JANETH

Stayed 4 nights in May 2025

8/10 Good

Debabrata

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Markus

Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great massage, very good breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Odalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel
Stayed 1 night in Mar 2025

8/10 Good

Angel

Business traveler
Liked: Cleanliness, staff & service, amenities
Need to improve the gym, to poor
Stayed 3 nights in Mar 2025

10/10 Excellent

Edith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were just amazing. They made our stay very enjoyable and accommodate all our request.
Stayed 7 nights in Mar 2025

10/10 Excellent

jonghyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good option to stay there to get relaxed
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value in Quito

Comfortable, clean, high quality and an exceptional staff.
Stayed 6 nights in Feb 2025

10/10 Excellent

Divya

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a great stay at the NH Collection Quito Royal. The front desk set us up with a driver to do some sightseeing at the last minute, and the driver was great. They conveniently held our bags after we checked out, and even offered us a late check out (one hour) for free. Room was spacious and clean, and water pressure was perfect. It was easy to get taxis/ubers as well. Would definitely stay there again!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena ubicacion

Excelentemente ubicado. Muy bueno el desayuno buffet.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tracie Michelle, Miramar

Traveled with group
Liked: Amenities
The outstanding customer service
Stayed 5 nights in Jan 2025

10/10 Excellent

hok

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Odalia

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel I will recommend
Stayed 1 night in Jan 2025