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Mercure Alameda Quito

5.0 star property

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Photo gallery for Mercure Alameda Quito

Indoor pool
Deluxe Suite, 1 King Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes
Reception
Meeting facility
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
$87
Oct 12 - Oct 13

Explore the area

View in a map
Roca E4-122 & Amazonas Ave, Quito, Pichincha, 170517
  • Place, La Mariscal Craft Market
    ‪3 min walk‬
  • Place, Foch Square
    ‪8 min walk‬
  • Place, House of Ecuadorian Culture
    ‪8 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed (Privilege room)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Suite, 1 King Bed (Privilege room)

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 2 Twin Beds (Privilege room)

Superior Suite, 2 Twin Beds (Privilege room) | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Suite, 2 Twin Beds (Privilege room)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Executive Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Alameda Quito

5-star hotel in La Mariscal
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Alameda Quito offers 144 accommodations with safes and bathrobes. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

This Quito hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, L'essence Spa. Services include hot stone massages and massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Mercure Alameda Quito features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 12917 square feet (1200 square meters) include conference space. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Mercure Alameda Quito is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 4:00 AM and 10:00 AM and on weekends between 4:00 AM and 10:30 AM.
Spicy Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Alameda Q - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Globe Walker Bar - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 4:00 AM to 10:00 AM on weekdays and 4:00 AM to 10:30 AM on weekends; USD 18.75 for adults and USD 15.38 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alameda Q
  • Globe Walker Bar
  • Spicy Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.75 for adults and USD 15.38 for children
  • Airport shuttle fee: USD 26 per person (one-way)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ALAMEDA Hotel Mercure
ALAMEDA Hotel Mercure Quito
ALAMEDA Mercure
ALAMEDA Mercure Quito
Hotel Mercure ALAMEDA
Accor Grand Hotel Alameda Quito
Mercure Quito
Mercure Alameda Quito Hotel
Mercure Alameda Hotel
Mercure Alameda
Mercure Alameda Quito Hotel
Mercure Alameda Quito Quito
Mercure Alameda Quito Hotel Quito

Mercure Alameda Quito Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 175 out of 298 reviews
Rating 8 - Good. 93 out of 298 reviews
Rating 6 - Okay. 18 out of 298 reviews
Rating 4 - Poor. 9 out of 298 reviews
Rating 2 - Terrible. 3 out of 298 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room, very helpful staff, great service.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald, Corvallis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at a superior king suite from June 5-12. The GEM of this 5-star hotel was the STAFF. They were genuinely friendly, never hesitated to help, and were very professional. Transport service from airport was arranged by hotel and was reasonable ($31 one way per shuttle). The facility was very clean and our suite very spacious and comfortable. Hot breakfast was included and provided wide selection. I wished the hotel had AC but fortunately, Quito has "cold" weather this month, so, opening the windows helped (we were on the 5th floor). The hotel is walking distance to the La Mariscal craft market, Plaza Foch, El Ejido park, and Santa Clara market. There is quite a lot of restaurants, coffee shops, and groceries in the area. Taxi to Old town was about $3-4. One strange thing we observed in Quito was after 8 pm, the streets were devoid of people and hotel residents were not encouraged to roam the streets bec of perceived danger. But during the day, the streets were vibrant. My wife and I enjoyed our visit to Quito.
Stayed 7 nights in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very welcoming and eager to help, clarify situations and be sure we were content. The property was kept very clean. The staff also exerted significant efforts to bridge language gaps. The breakfast provided (VIP) was fresh and delicious.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. The lobby was very nice with a large fountain and an antique car. The room was very large and nicely furnished. The staff was friendly and professional. The breakfast buffet was huge and not the same each day. The spa on the room was fabulous. You must use or buy a swimming cap $5. but the equipment, hotub, and pool (small) were great.
Stayed 1 night in Apr 2025

10/10 Excellent

Sanjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 40 minutes from airport. Great staff, decent breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Sanjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sauna and steam room. Staff was perfect, breakfast solid. Good location. No worries here
Stayed 4 nights in Feb 2025

10/10 Excellent

Lielani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra, West Orange

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel Mercure in Quito! Everyone was so friendly ,hotel restaurant and bakery was top notch! We felt very secured in hotel and around area. The only thing that was a minus for us was that our toddler couldn’t use the pool it doesn’t specify the age on site. The manager was very helpful and instead upgraded us to a bigger place!!!
Stayed 21 nights in Jan 2025

8/10 Good

FELIX

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location. Amenities are good. Restaurant downstairs is good with reasonable price. Recommended
Stayed 3 nights in Jan 2025

10/10 Excellent

Victor

Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Stayed 1 night in Nov 2024

6/10 Okay

Sam

Stayed 1 night in Dec 2024

10/10 Excellent

Thompson, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Lev

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

SUSAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch hotel

It was absolutely amazing stay. The hotel, every single room just spectacular, morning buffet breakfast excellent, so does the spa.
Stayed 1 night in Nov 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good facilities and a good restaurant. Great breakfast. We were there twice and were upgraded to a nicer suite
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, larger comfortable rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

Batri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean rooms. Area is fairly central, lots of places within walking distance. I found this hotel to be nicer than the Hilton.
Stayed 2 nights in Oct 2024

8/10 Good

Junaid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

8/10 Good

Debora

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanna, denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Anastasia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to everything. Metro station is within 10 min walk and it only takes 2 stops to get to old town. Many dining options of various price points nearby. The best part was an exceptional service of the stuff and the spa area on the top floor. The massage treatment was amazing.
Stayed 1 night in Jul 2024