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La Cartuja

3.0 star property

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Photo gallery for La Cartuja

Exterior
Lobby sitting area
Coffee shop
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry
$60
Oct 26 - Oct 27

Explore the area

View in a map
Leonidas Plaza 170 Y 18 De Septiembre, Quito, Pichincha
  • Place, La Mariscal Craft Market
    ‪2 min walk‬
  • Place, General Rumiñahui Coliseum
    ‪8 min walk‬
  • Place, Foch Square
    ‪12 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪33 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, in-room safe, rollaway beds, free WiFi

Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, rollaway beds, free WiFi

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, in-room safe, rollaway beds, free WiFi

Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Quadruple Room

1 bedroom, in-room safe, rollaway beds, free WiFi

Quadruple Room

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Large Twin Bed

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About this property

La Cartuja

3-star hotel in La Mariscal
Along with a snack bar/deli, this hotel has a coffee shop/cafe and 24-hour room service. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
La Cartuja offers 12 accommodations with safes and hair dryers. Accommodations offer separate dining areas. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is complimentary. A business center is on site at this 3-star property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

La Cartuja has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning. A complimentary manager's reception is offered each day.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Separate dining area

More

  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 29.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle
  • Airport shuttle fee per child: USD 30 (from 10 to 18 years old)
  • Rollaway bed fee: USD 29.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

La Cartuja Hotel
Cartuja Hotel
Cartuja Hotel Quito
Cartuja Quito
La Cartuja Hotel
La Cartuja Quito
La Cartuja Quito
La Cartuja Hotel Quito

La Cartuja Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 79 reviews
Rating 8 - Good. 26 out of 79 reviews
Rating 6 - Okay. 13 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in Jun 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
The service is so attentive and everyone exceptionally friendly
Stayed 2 nights in May 2025

8/10 Good

Paula

Stayed 1 night in May 2025

10/10 Excellent

Mohtasham

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean, has extremely helpful and friendly staff. I really enjoyed my time there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, well kept neo-colonial house converted to a hotel. Friendly and welcoming staff.
Stayed 1 night in Feb 2025

8/10 Good

robert h.

Liked: Cleanliness, staff & service

Budget pleasant

Basic and spare … Great service
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, decent breakfast, safe, quiet. It is a bit of a walk from the old town however.
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, decent breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Beautiful grounds and staff were so helpful!
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with an extremely helpful and friendly staff. I would highly recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Penny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and kind staff and a clean property
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend So highly. From the start before arriving, to during our stay, and ease of check out the service was efficient, friendly, and just fantastic! Rooms clean, bed very comfortable and walking distance to everything a tourist needs.thank you to Patricio and Maria for friendly service and welcome.
Stayed 1 night in Jun 2023

6/10 Okay

Sarah Rachael

Traveled with partner
Liked: Cleanliness, staff & service
Great staff. Would have liked a little more choice for breakfast
Stayed 2 nights in Apr 2023

4/10 Poor

joey

Liked: Cleanliness, staff & service
The room was very small I thought it was the size of a large closet
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small boutique hotel in popular residential area. Close to many restaurants and points of interest.
Stayed 1 night in May 2019

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms in the main part of the building are pretty. Clean and nice bathrooms. Hotel is not on a busy street. In walking distance of nice restaurants and bars. Staff all friendly and accommodating to quests needs.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little oasis of calm in the bustling centre of the new town in Quito
Stayed 1 night in Apr 2019

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location, friendly staff in old-style hotel

We spent 4 nights here. The staff were excellent and very helpful and friendly and the property, although old, was clean. At first we had a very spacious room but unfortunately we asked to be moved to another room because of noise such as air-con or pump or generator (?) throughout the night. But they moved us without a problem. Otherwise it was pretty quiet at night. We also found the location to be a little inconvenient as we had to get taxis most of the time to go where we wanted. We had been told by a few people that walking around the streets at night was a bit dangerous, and as there weren’t restaurants close enough to walk to safely, taxis were the way to go.
Stayed 4 nights in Mar 2019

10/10 Excellent

Sabin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like home

I stayed at La Cartuja for a week, while on a business trip. La Cartuja started to feel like home. I talked to all the people that worked there, who would ask me how my day went. My room was very large with 2 beds and a fake fireplace. The beds were well-made and comfy to sleep on. My room was right next to the lobby, which made it a little loud (buzzers and people in the hallway). The room could also be a little cold at night with the tile floors, so bring some socks and a sweater! The big bummer was that the Internet didn't work that well in my room. That meant that I often used my phone to hotspot or call abroad. Breakfast was decent with eggs (made fried/scrambled), toast, fruit, and some yogurt and granola. There was always fresh juice and coffee/tea. The location was pretty good. The hotel's right next to the Ecuadorian national museum. It's a 15-20 minute walk from the heart of La Floresta and about 10-12 minutes from La Mariscal. The only thing is that it's not super safe to walk at night, so in the evening I primarily got around by taxi. Overall, a great place to stay when looking for something a little low-key and homey.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located but in a nice quiet spot with a lovely outlook. The only thing I can fault is that the hot water in the shower was tepid at best.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and large rooms

The staff are amazing and will go out of their way to support you. The room was clean and the shower had plenty of pressure and hot water. The location is close to a supermarket and restuarnts but ask for directions
Stayed 2 nights in Mar 2018