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Hotel Dann Carlton Quito

5.0 star property

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Photo gallery for Hotel Dann Carlton Quito

Lobby
Exterior
Reception
Reception
Suite | Premium bedding, in-room safe, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Hot Tub
  • Pool

Explore the area

Map
Avenida República de El Salvador N34-377, Quito, Pichincha, 170135
  • Parque La Carolina
    ‪3 min walk‬
  • Atahualpa Olympic Stadium
    ‪12 min walk‬
  • Quicentro Shopping
    ‪12 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, soundproofing

Suite

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, soundproofing

Executive Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (2 Double Beds)

Suite (2 Double Beds) | Premium bedding, in-room safe, desk, soundproofing

Suite (2 Double Beds)

  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Dann Carlton Quito

5-star hotel in La Carolina
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Dann Carlton Quito offers 210 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has massage/treatment rooms. Services include massages.
In addition to a full-service spa, Hotel Dann Carlton Quito features an indoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 3961 square feet (368 square meters) include a conference center. This luxury hotel also offers a fitness center, a sauna, and spa services. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Hotel Dann Carlton Quito is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 10:30 AM.
Luxemburgo Cafeteria - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner.
Opera Restaurante - This fine-dining restaurant specializes in Fusion cuisine and serves lunch and dinner.
Europa Cafe - This delicatessen specializes in international cuisine and serves light fare only.
Liverpool Bar - This pub specializes in international cuisine and serves light fare only.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Europa Cafe
  • Liverpool Bar
  • Luxemburgo Cafeteria
  • Opera Restaurante

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (3,961 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from June 13 2025 to June 25 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
  • Resort fee: USD 1.22 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Carlton Quito
Dann Carlton Hotel Quito
Dann Carlton Quito
Dann Carlton Quito Hotel
Dann Quito
Hotel Carlton Quito
Hotel Dann Carlton Quito
Hotel Dann Quito
Hotel Quito Dann Carlton
Quito Dann Carlton
Dann Carlton
Hotel Dann Carlton Quito Hotel
Hotel Dann Carlton Quito Quito
Hotel Dann Carlton Quito Hotel Quito

Hotel Dann Carlton Quito Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised as to how four star this hotel seemed. It has a classy lobby, a good location, the room was big and well decorated, a big buffet breakfast, and access to a gym in a pool, which is hard to find in Ecuador.
Stayed 3 nights in Mar 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Stayed 1 night in Mar 2025

8/10 Good

Lorrie, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights at the end of our trip. First room was a suite but had a terrible sewer smell from the bathroom. Second room was on a lower floor, also a suite, and remodeled. Much more comfortable and pleasant. Lots of room for luggage, great breakfast with good coffee and lots of variety. The hotel is clean and safe. Lovely flower arrangements throughout. Good location for shopping and dining.
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

David

A very nice full-service property. I had a very good dinner that was reasonably priced. And the exercise facilities were exceptional with a pool, exercise equipment rivaling a dedicated gym. My standard room was spacious, with a desk, sofa, and chair. It had a mini fridge and the bed and sheets were very comfortable. Breakfast was included and it had many options. My only complaint was that the internet servicing my room was often not working (though it was fine else on the property).
Stayed 3 nights in Mar 2025

8/10 Good

Jaime

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Adelaida

Stayed 2 nights in Feb 2025

4/10 Poor

David M

Disliked: Room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

PRASHANT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff behaviour is very good and the properly is very well maintained a d secure
Stayed 7 nights in Feb 2025

10/10 Excellent

Ren Hann

Stayed 4 nights in Feb 2025

10/10 Excellent

Ibrahim, Quito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy since it looks like there's a school nearby and the kids noise woke us up in the morning. Also did not help that the staff was knocking on everyone's door offering laundry service in the morning and was heard almost on the whole floor before they even got knock on our door.
Stayed 1 night in Feb 2025

8/10 Good

Venetic

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Armida, Hollis

Liked: Staff & service, property conditions & facilities
This time was second time, my name wasn’t in the system.
Stayed 1 night in Feb 2025

10/10 Excellent

victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excent
Stayed 3 nights in Feb 2025

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
First night was almost impossible to sleep as there were parties, but the next day they change our room and it was completely different. No noise at all. Very comfortable, except for the showers - the water is not contained and goes all over the bathroom. Besides these 2 issues, the hotel is very comfortable and the staff is amazing, very nice!
Stayed 4 nights in Nov 2024

10/10 Excellent

Janet

Stayed 5 nights in Feb 2025

8/10 Good

JIANPING, Vancouver

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Steven

Stayed 1 night in Feb 2025

10/10 Excellent

Johny

Stayed 4 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
They need to train the front deck staff. They do not know what is going on in the hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025