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Good location, not for families, overpriced, you have to pay for everything including water . Get your iwn water if you want yo make coffee. Get prepared to pay €25 gor overnight parking since they don't have parking.

Great

Staff were amazing! So friendly and helpful. The pool area was nice and peaceful. Location ideal, just away from the noise but just a short walk for food and drinks.

Great place to stay. The staff were friendly and helpful. There were a lot of great food options and markets close to the resort.

I stayed at this 5-star hotel in Sarandë, Albania, and unfortunately my experience was very disappointing. The hotel itself is very big, beautiful, and has a lot of potential, but the management and organization are far below the standard expected from a 5-star property. From the moment we arrived, we noticed problems. We were given only one room card even though there were two people staying in the room, which is very inconvenient. The room also did not have a smart TV, only a basic television, which does not match the expectations of a 5-star hotel. The communication with reception was one of the biggest issues. Every time we tried to call reception from our room, the line was always busy, and we could not reach them when we needed help. We had to go downstairs every time to ask for assistance. When we asked staff questions, we often did not receive clear or accurate answers, which made the service feel unprofessional. For such a large hotel, having only one elevator is completely insufficient. Guests have to wait a long time, especially during busy hours. The hotel is not well prepared for the number of guests it accommodates. The breakfast was also a major disappointment and definitely not at the level expected from a 5-star hotel. The choices were very limited and did not offer the quality or variety that guests expect from this category of hotel. When the breakfast area becomes crowded, there are not enough comfortable places to sit, and guests may end up sharing tables