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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

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Luxuriate Two Bedroom Suite | Beach/ocean view
Restaurant
Relax in the oceanfront lounge with comfortable seating and a shaded area under a pergola.
Relax by the pool surrounded by palm trees and umbrellas, with a picturesque ocean view.
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

$483
includes taxes & fees
Sep 3 - Sep 4

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Ultramar Ferry Puerto Juárez
    ‪7 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪44 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Delight King

Free minibar, in-room safe, desk, laptop workspace

Delight King

9.0 out of 10
Wonderful
(11 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View Two Queen

Beach/ocean view

Delight Ocean View Two Queen

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Indulge 1 Bedroom Suite

Relax in a serene outdoor space with a long bench, L-shaped sofa, and pergola providing shade.

Indulge 1 Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Delight Two Queen

Two double beds with white linens and wooden headboards, a large window with a city view, and a pendant light above.

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite King

Free minibar, in-room safe, desk, laptop workspace

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Family Style Two-Bedroom

Two double beds with white linens and wooden headboards, a large window with a city view, and a pendant light above.

Delight Family Style Two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for SLS Elite Two Queen

Two double beds with white linens and wooden headboards, a large window with a city view, and a pendant light above.

SLS Elite Two Queen

  • 538 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop Two Queen

Stunning spiral staircase leads to an outdoor space with sea views and a bridge in the distance.

SLS Elite Ocean View Rooftop Two Queen

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop King

Stunning spiral staircase leads to an outdoor space with sea views and a bridge in the distance.

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxuriate Two Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Luxuriate Two Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Two Queen

Enjoy a luxurious moment with a drink on this balcony, surrounded by lush tropical foliage.

Captivate Swim-Out Two Queen

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Euphoria Suite King

Euphoria Suite King | View from room

Euphoria Suite King

  • 764 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Captivate Swim-Out King

Enjoy a luxurious moment with a drink on this balcony, surrounded by lush tropical foliage.

Captivate Swim-Out King

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Specialty Suite

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Specialty Suite

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Captivate Swim-Out Family Style two-Bedroom

Enjoy a luxurious moment with a drink on this balcony, surrounded by lush tropical foliage.

Captivate Swim-Out Family Style two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Euphoria Corner Suite Ocean View King

Enjoy a panoramic view of the marina from the comfort of your room's spacious balcony.

Euphoria Corner Suite Ocean View King

  • 893 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View King

Beach/ocean view

Delight Ocean View King

9.6 out of 10
Exceptional
(11 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Euphoria Corner Suite Marina View King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Corner Suite Marina View King

  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

Similar properties

Relax by the ocean at our resort, where a large pool and lounge chairs await, surrounded by a rooftop area with a stunning view.

Finest Playa Mujeres by The Excellence Collection - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.5 out of 5, Wonderful, (1349)
$545 nightly
The price was $956
The price is $545 total
includes taxes & fees
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About this property

SLS Playa Mujeres – ALL Inclusive Collection

5-star property in Playa Mujeres
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 18 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Onsite secured self parking is complimentary. A total renovation of this property was completed in November 2024.

SLS Playa Mujeres – ALL Inclusive Collection has designated areas for smoking.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (8,719 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 408 out of 576 reviews
Rating 8 - Good. 86 out of 576 reviews
Rating 6 - Okay. 47 out of 576 reviews
Rating 4 - Poor. 12 out of 576 reviews
Rating 2 - Terrible. 23 out of 576 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service the kids love it.
Stayed 4 nights in Mar 2025

8/10 Good

Marwa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The resort is exceptionally clean, and the staff were all very friendly and welcoming. They offered excellent kids’ activities and a convenient drop-off service for children aged 4 and up, which was a big plus for us. The food was good overall, though it would be even better if buffet options were available for lunch and dinner. I gave the resort 4 stars instead of 5 for two main reasons: there wasn’t much in the way of evening entertainment or shows, and the front desk was consistently very busy, making it difficult to get assistance at times
Stayed 5 nights in Apr 2025

10/10 Excellent

Cristina Antonella

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great amenities, great time. Super clean, beautiful property. Alexis and Luis were amazing and were able to make this vacation truly special and effortless. Thank you again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Shelsi Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Ran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expect from the restaurants everything was perfect
Stayed 4 nights in Apr 2025

10/10 Excellent

Betty, houston

Stayed 5 nights in Apr 2025

6/10 Okay

Harpreet

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Although the property is beautiful and food amazing the service staff was severely lacking. Most members feel bothered any time you ask for anything. Nobody wants to actually service you apart from a handful of people. At a restaurant the sommelier was very pushy for us to buy a bottle of wine as an upsell and when we said we are happy with the house wine his response was ‘ok if you’re ok with not great tasting wine’ which we were a little taken back by. The table next to us picked a bottle to which he responded oh that’s a cheap one pick a better wine’ definitely not what one would expect. At the adult pool bar we would ask for drinks and rather than giving us what we ordered they kept making up their own concoctions which we didn’t want and after many tried they would then give us what we wanted. In the coffee shop they were rude about the coffees too as if we are inconveniencing them by coming in. All in all a beautiful resort. Delicious food and variety but the lack of service really pulls it back. There is also no real entertainment for adults and the resort is completely like a ghost town after 10. We also found that restaurants and bars would shut down earlier than advertised for lunch and dinner. They would stop serving and close up to an hour before advertised.
Stayed 5 nights in Apr 2025

8/10 Good

Bogdan, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place, but it doesn’t look new to me. Its been open for 6 month and lot of things already falling apart. Service is great. Food is great. Recommend.
Stayed 7 nights in Apr 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Arie

Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Liked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it !!!
Stayed 5 nights in Apr 2025

8/10 Good

Raquel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Cancun and I think the resort was beautiful. I think it could offer some more options for food during the day such as a lunch buffet. I also wish there was entertainment during the day and more entertainment at night as most resorts have. The pools were beautiful. I think they should think about switching the electronic dance music that blares at the pool every day to a mix of all types of music. The staff was great - especially Rodrigo at the twiggy pool bar. Rooms were attended to daily and the rooms were amazing. Very nice stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert, Weatogue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 6 nights in Feb 2025

8/10 Good

Alisha

Stayed 6 nights in Apr 2025

10/10 Excellent

Yi Qing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time here despite the other negative reviews. The on site restaurants were good and offered a wide selection of food and I personally liked the breakfast buffet a lot. And definitely go to the juice bar!
Stayed 5 nights in Feb 2025

10/10 Excellent

Eli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and magnificent Resort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unforgettable experience! The resort's beauty, stunning beach and pools, and top-notch service were impressive. The nighttime entertainment was fantastic, especially the fire shows, latin dancing, and Mayan cultural performances. Every restaurant we visited was excellent, but Union, the Steakhouse truly stood out. Not only did the food rival any high-end steakhouse we've been to, but the service was absolutely impeccable. A heartfelt thank you to Jorge, the Head Chef at Union, for his extraordinary attention to detail and care for our son and his food allergies. He personally came to our table before, during, and after our meals—on both occasions—to make sure we were completely taken care of. And we were. It was a standout dining experience. What truly elevated our entire stay was the resort staff’s exceptional attention and care. Chef Pablo at the Mediterranean restaurant and Chef Luis at the buffet both went above and beyond to create safe and delicious options for our son, even preparing fresh eggless bread for him every morning. Our waitress Jimena provided warm and thoughtful service each day. Huge thanks to Samuel, the pool concierge, for keeping us organized and relaxed by the beach and pool, and to the entertainment team—Franco, Memos, Mario, and Gamma—who made our kids feel like VIPs through fun activities and friendly engagement. A special shout-out goes to our butler, May, who went above and beyond every single day. He made sure we maximized our time at SLS.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort for adults!
Stayed 4 nights in Feb 2025

10/10 Excellent

Shana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay especially with kids. Staff are super friendly and supportive. Food was delicious. Layout of the hotel is perfect. Enjoyed every single day on this beautiful resort!
Stayed 7 nights in Apr 2025

6/10 Okay

ERIK

Traveled with group, Traveled with family
At the reception they lie that there are no good options, but if you pay the guys they immediately find what you ask for. Not all included. As if they opened it in a hurry and then started fixing it when we arrived. The kitchen is 3. There is no good Mexican cuisine. Near my house, Mexican cuisine in America is tastier.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark A

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I thoroughly enjoyed a week stay. Staff was really friendly and attentive. Room were good size. Restaurants were all above average in terms of quality and taste. Best food for an all-inclusive.
Stayed 7 nights in Apr 2025

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Gladys was amazing at the spa. Memoz and Gama were so helpful and great at engaging the guests with great activities
Stayed 6 nights in Apr 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only thing lacking was nightly entertainment geared towards kids.
Stayed 8 nights in Mar 2025