SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • All inclusive
  • Pet friendly
$657
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Place, Punta Sam Beach
    ‪10 min walk‬
  • Place, Mujeres Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

Captivate Swim-Out King

9.0 out of 10
Wonderful
(7 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Two Queen

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Delight Ocean View King

9.4 out of 10
Exceptional
(15 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Delight Ocean View Two Queen

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Delight King

8.8 out of 10
Excellent
(16 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

SLS Elite Two Queen

  • 538 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

SLS Elite Ocean View Rooftop Two Queen

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Specialty Suite

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Euphoria Suite King

  • 764 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Euphoria Corner Suite Ocean View King

  • 893 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Family Style two-Bedroom

  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Delight Family Style Two-Bedroom

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Euphoria Corner Suite Marina View King

  • 1044 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

Luxuriate Two Bedroom Suite

  • 2497 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

SLS Playa Mujeres – ALL Inclusive Collection

5-star property in Playa Mujeres
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 18 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Onsite secured self parking is complimentary. A total renovation of this property was completed in November 2024.

SLS Playa Mujeres – ALL Inclusive Collection has designated areas for smoking.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123005f27c81

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 773 reviews
Rating 8 - Good. 112 out of 773 reviews
Rating 6 - Okay. 60 out of 773 reviews
Rating 4 - Poor. 23 out of 773 reviews
Rating 2 - Terrible. 33 out of 773 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 7 nights in Sep 2025

10/10 Excellent

oleksandr

Stayed 8 nights in Sep 2025

10/10 Excellent

Erica Isoken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was fantastic!!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Rona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at SLS Playa Mujeres! The food was next-level and honestly some of the best I’ve ever had at a resort, not just in Mexico. Every meal was delicious and beautifully presented. The staff were amazing, so friendly and helpful the entire time. You can tell they really care about making your stay special. Our room was stunning, modern, super clean, and really comfortable. The whole property has a stylish, luxury vibe without feeling too formal. Would 100% recommend and can’t wait to come back!
Stayed 5 nights in Sep 2025

10/10 Excellent

Victoria, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at SLS was pleasant. Wonderful staff. Great food options. I might return in the future. I recommend this resorts to other travelers.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tomeka, North Little Rock

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great trip! The food was amazing! Very friendly staff!
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Madellyn, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

LeCharia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2025

10/10 Excellent

Ying Si

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and genuine staff. The property was great for family vacation, many child friendly amenities.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeremy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay here. It was our first time leaving the country with our four year old, so we wanted family-friendly and high quality...the property is very much both. The staff were always professional and genuinely hospitable. This was immediately felt when we arrived at the property and got out of our vehicle. Honestly, it was but overwhelming after a long day of flying, but I know they had the best intentions. Our room was excellent with a great view and enough room for the three of us. It was nice having the free mini bar as a VIP perk. I usually avoid that extra cost. I would suggest having bedding for the fold out bed already in the room instead of having to order it from housekeeping, but even that was easy to do from the web app on my phone. All of the restaurants were great, from the breakfast buffet to the food at the beach/pool. I know we went at a more quiet time of the year, but it was great to have the beach and whole sections of the pool practically to ourselves. Both of which were fun and relaxing with convenient food and drink service. We did inevitably forget two things and had to buy them at the onsite stores; the prices were pretty high, but I've seen worse elsewhere. We will definitely return here in the future and I highly recommend this property to anyone looking to relax at a quality resort and not have to think about anything except what time you want to eat and how long you want to be by the water.
Stayed 4 nights in Sep 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
We throughly enjoyed our stay at SLS Playa Mujeres. The resort its self is beautiful. the views were fantastic and food was top notch. Upon arriving we upgraded to the specialty suite on a corner. This included two balcony's, the main one looking out to the ocean and the one on the side had the two person hot tub over looking the marina and more importantly the pirate ship! The room had everything we needed, was nice and cool all the time and was well laid out. I don't think I would change anything in the room, it was great the way it was. In our experience the food in all an inclusive seems to go from terrible to ok but at SLS Playa Mujeres
Stayed 7 nights in Sep 2025

10/10 Excellent

Cong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms great for families but if youre looking to turn up at night this place might not be for you
Stayed 5 nights in Sep 2025

6/10 Okay

Esther

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service needs improvement - many errors when taking restaurant orders and experienced delays/mixups when receiving food, checkin and checkout was slow, time consuming, and hectic (in comparison to another resort experience we had). Resort is still building out some restaurants, so lunch options were limited. Dinner options were also closed on random days so we had to really plan ahead. Overall beautiful place to stay and mostly friendly staff, wonderful place for kids
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachit

Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Gerardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and nice separation between the adults only and family zones.
Stayed 5 nights in Sep 2025

8/10 Good

Zhiyuan

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited option for breakfast and lunch. Only breakfast is buffet. If you don’t book your dinner ahead of time, you likely can’t walk in. Other than that, staffs are friendly, very new and clean resort
Stayed 5 nights in Sep 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Aleksandr N

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was slow. Would have to ask several time to get water or other drinks. The life guards where not very nice. Can’t even splash in the pool with the kids. Was told to just stand or sit. And the elite upgrade is not worth anything. Would not recommend. And everything is an extra charge. The Italian restaurants. Food was horrible.
Great view
Great beach and views
Stayed 7 nights in Sep 2025

10/10 Excellent

Romel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be the first time in a just brand new All Inclusive Resort very excited to come back again ….!!! Great location with so much beautiful and happy Staff working there since we Get there and Leave …. Definitely it’s a place to come back again …!! Jerry Adult Pool bar with Jess were Outstanding people to Talk ….!! Amazing Watermelon Mezcal ….. with love Romel And Riia …!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the amazing food at this resort and the amazing staff 10/10 would recommend
Stayed 3 nights in Aug 2025

8/10 Good

Zerina

Stayed 7 nights in Sep 2025

10/10 Excellent

Belkis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, the staff was phenomenal and very polite.
Stayed 3 nights in Sep 2025

10/10 Excellent

roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was awesome.
Stayed 7 nights in Aug 2025