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Best Western Potsdam University Park Inn

3.5 star property

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Photo gallery for Best Western Potsdam University Park Inn

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed) | Bathroom | Combined shower/tub, rainfall showerhead, designer toiletries
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly
  • Free WiFi
$122
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
1 Main St, Potsdam, NY, 13676
  • Place, Clarkson University
    ‪5 min walk‬
  • Place, State University of New York-Potsdam
    ‪8 min walk‬
  • Place, Canton-Potsdam Hospital
    ‪13 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, River View

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed) | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Potsdam University Park Inn

3.5-star Potsdam hotel with free breakfast
This smoke-free hotel features a fitness center, a business center, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, gas grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
Best Western Potsdam University Park Inn offers 40 accommodations with complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. A business center is on site at this 3.5-star property. Guests can enjoy a complimentary breakfast each morning. This Victorian hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary. A total renovation of this property was completed in June 2025.

Best Western Potsdam University Park Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Renovated entire property - June 2025
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarkson Inn
Clarkson Inn Potsdam
Clarkson Potsdam
The Clarkson Inn Hotel
The Clarkson Inn Potsdam
The Clarkson Inn Hotel Potsdam

Best Western Potsdam University Park Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1004 reviews
Rating 8 - Good. 263 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Nice property. Room was nice and updated and clean.
Stayed 1 night in Aug 2025

8/10 Good

Marek

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been completely renovated recently.
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
When I booked this, it was a quaint local inn. While we knew there were updates being done to the main floor, we didn’t know it had been completed changed to a Best Western. I sent an email before our trip asking for information, it was never acknowledged. It is sterile and cold. No one at the desk even spoke to us when we went down to get coffee to go. Not even a Good Morning. Not good for anyone needing an elevator. When traveling, luggage can be awkward to get up stairs. There is only a stairway with awkward railings. The bathroom has no safety features at all. Nothing at all to hang on to when getting into and out of the tub. We don’t need ADA but there is nothing. The shower curtain has an easily removable bottom so it can be cleaned but it was caked with mildew. All I can say is that the beds were clean and comfy. Extremely disappointed by their “upgrades”.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. The bed comfort was horrible. The bed was very uncomfortable. It was very hard and very hard to sleep on.
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right downtown close to everything including the university. Only things were - our fridge still had food in it from the previous guest and they never came in and gave us new towels on second day. They also never indicated they were not going to do that.
Stayed 3 nights in Aug 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and comfortable. The parking lot was also spacious and offered easy access to the facility. The staff was friendly and helpful. Downtown Potsdam, where the hotel is located, is largely deserted, with empty storefronts in most of the historic buildings. However, there is a beautiful riverfront park right next to the hotel that offers pleasant views of the water and surrounding scenery. Also, even though the Potsdam area does not offer boutiques or other high-end shopping or dining options, one can find department stores, discount outlets, grocery stores, diners and practical dining options just a few minutes away by car.
Stayed 2 nights in Jul 2025

4/10 Poor

Zachary

Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent option when dropping students to St Lawrence Univ and Clarkson.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miyo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, conveniently located.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn, Pittsburgh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location and free parking. Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Miyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, really helpful people at the front desk, always clean!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Spacious room with newly renovated walk in shower! Larger than average hotel room with cubbies and lots of storage.
Stayed 1 night in Aug 2025

6/10 Okay

Shawn

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Harvey

I do love that the place inside of the hotel and outside is very clean. I love how everything you need is in walking distance. Also, the best is the view of the river! You can see it out of your bedroom window or you can sit outside and enjoy the place. Historical too! Come and see for yourself !
Stayed 1 night in Jul 2025

10/10 Excellent

Daisy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Best Western has very kind people working there. They make sure everything is on point.
Stayed 1 night in Jul 2025

8/10 Good

Jenna

Stayed 2 nights in Jul 2025

10/10 Excellent

Katrina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The updates to the hotel are great. the rooms are above average size which is awesome. I personally love that there are multiple hooks and shelves to hang items. There was a beside table for the second queen bed. It's like the hotel had heard my complaints from over the years and did it all right here. I would recommend this hotel to everyone. My only slight negative is one of the bed sheets were stained and it just kinda grossed me out. but everythign else was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

maryam

Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Amenities
We lived everything. Clean rooms, supportive and responsive staff, and an excellent location made our stay most enjoyable. Kassia and Brianna were amazing! Thanks to everyone!
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and knowledgeable. Room was CLEAN and had great space. Bed was a little hard. I would stay here again, the cleanliness outweighs the hard bed.
Stayed 1 night in Jul 2025