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Port Byron Vacation Packages

Overall the hotel was subpar. The breakfast consisted of toast, bagels, and cereal which is below the industry standard. The rooms are dated, poorly maintained, and have a bad smell. The staff and location where good.

Pool was not open, bar was not open. Work out room was not open.

Very nice- love the foxes! Adorable! Staff very nice, comfortable rooms, fantastic bar, great outdoors. Would stay again !

Not clean. Used fake eyelashes on bed. Fake nails on bathroom floor. Couches and chairs were horribly stained and crusty white spots. Obvious water damage on the bathroom cabinet. The ac vent in the bedroom for room 626 rattled with so much noise we were moved to another room. The TV guild in the bedroom didn't work and the bedroom phone was dead (no dial tone). The next room 608 was just as bad, every time the ac came on, the noise was so loud it woke me up. It was an awful night but I stayed because me daughter waa asleep and I was too tired to pack up and change rooms again. I discovered in the morning if I put a chair again the ac door the noise stopped, however it was too late and the chair also blocked the bathroom doorway. The staff were friendly and tried but are not hvac techs and it's not their fault. There is only so much they can do. I won't stay again and considering how much the room was I feel very taken advantage of when I could have spent the same money elsewhere and slept and not be afraid to go near the furniture or put anything on the furniture because it was so gross. I stayed at another Hilton the same weekend and had a completely different experience and had no complaints there. I would not recommend this Hilton.

Historical hotel, but clean and good atmosphere

Very clean considering how old it was

We had elderly family staying here for an extended period of time. The staff were more than accommodating and went above and beyond for them