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Holiday Inn Ponce & Tropical Casino by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Ponce & Tropical Casino by IHG

Outdoor pool
Exterior
Exterior
Breakfast and dinner served
Exterior

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service

Explore the area

Map
3315 Ponce By Pass, Ponce, 00728
  • Parque de Bombas
    ‪7 min drive‬
  • La Guancha
    ‪8 min drive‬
  • El Museo Castillo Serralles
    ‪8 min drive‬
  • Ponce (PSE-Mercedita)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 336 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Pool Access

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool Access

9.0 out of 10
Wonderful
(16 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room

9.4 out of 10
Exceptional
(15 reviews)
  • 336 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(44 reviews)
  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Hilton Ponce Golf & Casino Resort

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.3 out of 5, Excellent, (1009)
$207 nightly
The price is $207 total
includes taxes & fees
Hilton Ponce Golf & Casino Resort

About this property

Holiday Inn Ponce & Tropical Casino by IHG

3.5-star Ponce hotel with private balconies
This smoke-free hotel features a casino, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and a business center. Housekeeping is available on request.
Holiday Inn Ponce & Tropical Casino by IHG offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include bathtubs. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Ponce & Tropical Casino by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. Event facilities measuring 1240 square feet (112 square meters) include conference space. This Ponce hotel also offers a casino, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Ponce & Tropical Casino by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Tanama Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tanama Restaurant

Things to do

  • 10 gaming tables
  • 346 slot machines
  • Bingo
  • Casino (9,900 square feet of space)
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 5 to 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Holiday Inn Ponce & Tropical Casino by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya, Mobile

Stayed 1 night in Apr 2025

10/10 Excellent

Yesenia

Traveled with family
Liked: Property conditions & facilities
Had a good time. People were friendly. No issues.
Stayed 4 nights in Apr 2025

10/10 Excellent

Norwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renewed, clean, convenient location and nice rooms.
Stayed 2 nights in Mar 2025

8/10 Good

dr. vicente arturo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
availability
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mike & Ian Were Absolutely Wonderful Lovely Hotel We Always Stay At The Holiday Inn Express Because We Know The Quality & Service Is Always Amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip experience

Nice and clean room. Beautiful view. Comfortable bed, well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Vincent, San Juan

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Maritzel

Liked: Property conditions & facilities
Loved it & very accommodating
Stayed 1 night in Apr 2025

10/10 Excellent

suzanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the panoramic ocean view and the pool was lovely.
Stayed 1 night in Mar 2025

10/10 Excellent

Chizelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, great views and food
Stayed 1 night in Apr 2025

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excelent.
Stayed 2 nights in Apr 2025

2/10 Terrible

Amy

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
TV did not work. I requested someone to help and they send someone indicating that the channels weren’t available due to weather. During my stay, no one came to clean nor to take out the trash. We had to call. And last but not least my daughter requested a strawberry frappe and was given one with alcohol. She did not intake it. She did ate the cherry. In approximately two minutes the waitress came to the drink back with barely any explanation of what had occurred. She just asked if my daughter had drank it for which I noted that she did not but she did ate the cherry that was indeed in contact with the alcohol. I stood to request an explanation not knowing that a manager was there and he NEVER SAID ANYTHING nor did he take any action. Although it was just a cherry, we observed her for at least half an hour and made sure she ate. Went to the front desk to provide a complaint. Nothing happen and I ended calling 911 and an ambulance to make sure my daughter was ok since they didn’t to anything, just offered to pay what we had consume for that night, for which I declined. The manager that changed during the tour ended up laughing at the situation. Thank god my daughter was perfectly fine. They had no type of protocol for a situation like this. It is understandable that this can occur by mistake. But what happens after, the actions you take to make sure your clients are ok should be in place. Instead they made sure to justify and minimize the situation. Just an apology !!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this place to anybody. Have a great time. A friendly staff was a nice and it’s very quiet. Parking is free. Casino is nice. Breakfast was good. Dinner was great. I’ll visit again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities
Acabamos de pasar cuatro días como lo deseábamos... descansando tranquilos en un ambiente relajado y con buena comida. Sin duda alguna volveremos y pronto!
Stayed 3 nights in Apr 2025

10/10 Excellent

Adanivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Amazing, excellent hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto, Caguas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeling has finished and it looks great, will be back soon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fabulous! Great value! Beautiful! Located on the edge of the city so you have peace and quiet but also convenient to downtown.
Stayed 1 night in Apr 2025

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo se supone que me quedara 4 días pero el segundo día me tuve que ir por condiciones de salud inesperada pero en lo poco que estuve ahí fue todo bonito el personal excelente un lugar tranquilo
Stayed 3 nights in Apr 2025

2/10 Terrible

Abigail

Stayed 7 nights in Apr 2025

6/10 Okay

Luz N

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Fidelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We had some small ants. I let the staff know and they thanked me for letting them know. He said he will let management know and it will be taken care of.
Stayed 3 nights in Apr 2025

10/10 Excellent

EVELYN

Stayed 5 nights in Apr 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel had a big renewall. My only comment is that the mattress to be changed.
Stayed 2 nights in Apr 2025