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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Business center
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
1333 Bench Rd, Pocatello, ID, 83201
  • Portneuf Medical Center
    ‪3 min drive‬
  • Idaho State University
    ‪3 min drive‬
  • Holt Arena
    ‪4 min drive‬
  • Pocatello, ID (PIH-Pocatello Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(71 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(49 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn

Pocatello hotel with free breakfast
This smoke-free hotel features coffee/tea in a common area, dry cleaning, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area.
Quality Inn offers 52 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Complimentary self parking is available on site.

Quality Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Restaurants on site

  • Cookies and Lemonade at 8

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hotel Pocatello
Quality Inn Pocatello
Pocatello Comfort Inn
Comfort Inn Pocatello Hotel
Quality Pocatello
Quality Inn Hotel
Quality Inn Pocatello
Quality Inn Hotel Pocatello

Quality Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1006 reviews
Rating 8 - Good. 295 out of 1006 reviews
Rating 6 - Okay. 141 out of 1006 reviews
Rating 4 - Poor. 52 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Traveled with partner
Try to stay here every year we come down.
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great! Rooms clean but could use update in bathrooms and doors. Breakfast was fantastic. All around good. Highway stop worked out good.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our stay was nice for the price. The rooms could use a little updating. Be prepared to haul your heavy luggage up stairs if you have a room on the second floor. It was nice and quiet. The people working there were amazing and so nice! Overall we enjoyed our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

6/10 Okay

Randy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great staff but the property is very dirty and the rooms are in need of renovation.
Stayed 1 night in Mar 2025

4/10 Poor

Jaime

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a place to stay, but good thing it was dark because it was dirty.
Stayed 1 night in Mar 2025

4/10 Poor

Megan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Stayed 1 night in Mar 2025

8/10 Good

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, efficient staff. Clean breakfast area. Good breakfast. Clean room - a little worn. Yummy cookies & lemonade in the evening.
Stayed 1 night in Mar 2025

10/10 Excellent

Bianca

Stayed 1 night in Mar 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service
No comment
Stayed 1 night in Mar 2025

10/10 Excellent

Ping Cheng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy
Stayed 2 nights in Mar 2025

6/10 Okay

Sarah

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean but not updated
Stayed 1 night in Mar 2025

6/10 Okay

Kristine

Disliked: Property conditions & facilities
Shower was awful, hot water was great tho. Staff was mostly pleasant, minus the one grumpy lady.
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cody, Emerald Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fresh baked cookies at 7 p.m.
Stayed 1 night in Mar 2025

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient to gas restaurants. Hwy 15
Stayed 1 night in Mar 2025

6/10 Okay

Carol

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service
Friendly staff, clean quiet rooms, good breakfast! Just didnt realize the pool was under repairs, thats why the 3 stars for facilities.
Stayed 1 night in Mar 2025

6/10 Okay

Greg

Stayed 1 night in Mar 2025

8/10 Good

Jordan

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator. But clean and my bed was very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Carla was hunched over her phone and literally was standing in front of her until she looked up to greet me- not the automatic door that opened just steps away that alerted my entrance. Then she proceeded to answer the phone and instead of putting that person on a brief hold- she continued to make hand gestures or write things on a piece of paper of the items she needed for my check in process. Room was clean and comfortable even though you can see the years of wear on the hotel.
Stayed 1 night in Mar 2025