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Hotel Riu Lupita - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Lupita - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Theater show
Body treatments, beach massages, body scrubs, facials
Lobby
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
The current price is $199
includes taxes & fees
Jun 30 - Jul 1

Explore the area

View in a map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪14 min walk‬
  • Place, Playacar Beach
    ‪19 min walk‬

Room options

View all photos for Family Room (U)

Minibar, in-room safe, blackout drapes, free WiFi

Family Room (U)

  • 280 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Double Room (M)

Minibar, in-room safe, blackout drapes, free WiFi

Double Room (M)

8.0 out of 10
Very good
(21 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room (E)

Minibar, in-room safe, blackout drapes, free WiFi

Double Room (E)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (L)

Minibar, in-room safe, blackout drapes, free WiFi

Double Room (L)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room (M)

Minibar, in-room safe, blackout drapes, free WiFi

Family Room (M)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout drapes, free WiFi

Double Room (B2C-US)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room (B2C-US)

Minibar, in-room safe, blackout drapes, free WiFi

Family Room (B2C-US)

  • 278 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, blackout drapes, free WiFi

Double Room (B2C-CA)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, blackout drapes, free WiFi

Family Room (B2C-CA)

  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (C)

Minibar, in-room safe, blackout drapes, free WiFi

Double Room (C)

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room (C)

Minibar, in-room safe, blackout drapes, free WiFi

Family Room (C)

  • 280 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room (L)

Minibar, in-room safe, blackout drapes, free WiFi

Family Room (L)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room (E)

Minibar, in-room safe, blackout drapes, free WiFi

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (U)

Minibar, in-room safe, blackout drapes, free WiFi

Double Room (U)

8.0 out of 10
Very good
(42 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About this property

Hotel Riu Lupita - All Inclusive

3.5-star property in Playacar
This property features 4 restaurants, 3 outdoor pools, and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Other amenities include a nightclub, a fitness center, and a bar/lounge. Housekeeping is available on request.
Hotel Riu Lupita - All Inclusive offers 300 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is open daily.
Hotel Riu Lupita - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Lupita - All Inclusive features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a nightclub, spa services, and a complimentary children's club. Onsite uncovered self parking is complimentary.

Hotel Riu Lupita - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Adelita - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.
Maria Bonita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cozumel - This steakhouse serves dinner only. Reservations are required. Open daily.
Dante - This theme restaurant specializes in Italian cuisine. Open daily.
Tequila - Onsite bar. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Cozumel
  • Dante
  • Maria Bonita
  • Tequila

Things to do

  • 3 outdoor pools
  • Basketball
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Playground
  • Shopping
  • Snorkeling
  • Tennis
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 23 buildings
  • 3 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Lupita Riu
Riu Lupita
Riu Lupita All Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita Playa del Carmen
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Resort
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita All Inclusive
Riu Lupita Inclusive Inclusive
Hotel Riu Lupita - All Inclusive Playa del Carmen
Hotel Riu Lupita - All Inclusive All-inclusive property

Hotel Riu Lupita - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 342 out of 838 reviews
Rating 8 - Good. 244 out of 838 reviews
Rating 6 - Okay. 152 out of 838 reviews
Rating 4 - Poor. 37 out of 838 reviews
Rating 2 - Terrible. 63 out of 838 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SILVIA

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in Playacar! Really recommended
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Milagros

Good experiences
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Food was delicious.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maricela

Liked: Cleanliness, amenities, property conditions & facilities
Everything it’s wonderful from the beginning to the end. Employees always happy and friendly
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Jill

Liked: Cleanliness, staff & service
Not a lot to do on resort. Limited food options and restaurants closed certain days. Drinks are mediocre at best, bottom shelf liquor. Staff was friendly.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sharron

We didn't stay at Lupita. When we arrived they offered us an upgrade to stay at Riu Tequila. We spent our vacation at Riu Tequila and it was the BEST. Thank you again Riu Lupita for the upgrade.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

brian e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location, quality and price point if you like a quieter all inclusive experience......as long as you are ok not being on the beach. You can take their free shuttle to their beach access which has free buffet food and drink there or you can walk there in about 30 minutes. The onsite swimming pools appear clean and nice. They have a smaller "quiet" pool which lived up to the name.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

LIGIA

Liked: Amenities
Amazing stay for me and nieces
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Ti'Shaun Danae

Liked: Cleanliness, property conditions & facilities
If you want a lounge minimal hotel activity experience and don’t mind families being there then this place will be great for you! As a younger solo traveler I found the resort to offer minimal fun activities and found myself going off the resort more often than I expected. Overall not a bad hotel, staff are friendly, rooms are good. I did have a slight issue with the store at the hotel and because of this I missed my shuttle transportation to the airport when checking out, however the staff was kind about it. I was definitely upset about that experience but again overall experience was a 7/10.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nair Sol

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff, good food .
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing !!!!
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Super friendly staff!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

mya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Quintasha

Liked: Cleanliness, staff & service, property conditions & facilities
I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kevin Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT
Stayed 7 nights in Sep 2025
Verified

8/10 Good

SHERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay the staff was super friendly. Although, the property bed was more on the firm stiff side and the shower temperature was set on cool vs hot. The bathroom sink got more hotter than the shower which I found odd. However, wouldn’t mind going back as everything was organized down to the beach transportation.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Amparo

Liked: Staff & service, amenities, property conditions & facilities
Awesome place
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Grace Eboselume

Budget friendly, no beach on site
Stayed 3 nights in May 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs.
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Alvaro

Disliked: Amenities
Its an ok hotel, solid 3 stars but definitely not a 5 star hotel, beach access sucks, you have to the a bus there, drinks were terrible, staff was nice
Stayed 2 nights in Jul 2025
Verified

8/10 Good

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place..
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything. It was our second time at this Hotel and we enjoyed a lot.
Stayed 7 nights in Dec 2024