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Palm Hotel and Spa

Property class: 5 and above

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Photo gallery for Palm Hotel and Spa

A woman in a white dress standing by a reflective pool with palm trees and thatched-roof structures in the background.
Property video
A dining area with a wooden table, two wicker chairs, and a hanging plant above. A large window offers a view of the ocean.
A well-lit building with a triangular roof and a paved entrance.
A pathway lined with palm trees leading to a body of water.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $482
includes taxes & fees
Oct 14 - Oct 15

Explore the area

View in a map
Grand' Anse, Petite-Ile, 97429
  • Place, Grande Anse Beach
    ‪8 min walk‬
  • Place, St. Pierre Beach
    ‪16 min drive‬
  • Place, Plage de L'Étang-Salé
    ‪36 min drive‬
  • Airport, Saint-Pierre (ZSE-Pierrefonds)
    ‪24 min drive‬

Room options

View all photos for Superior Room

A spacious bedroom with a large bed, a wooden accent wall, a small table, and a balcony with a view of lush greenery.

Superior Room

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

A hotel room with a large bed, a sitting area with a wicker chair, a small table, and a balcony with a view of palm trees.

Deluxe Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

A spa area with a hot tub, a wicker lounge chair, and a seating area with cushions and a vase of flowers.

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for POOL LODGE

A modern hotel room with a large bed, a television, a dining area, and a view of lush greenery.

POOL LODGE

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1507 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Villa

A modern house with a swimming pool, stone walls, and a covered patio area.

Pool Villa

  • 2583 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Beds

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PAPANGUE Hôtel & Spa
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 34 reviews
PAPANGUE Hôtel & Spa

About this property

Palm Hotel and Spa

5-star hotel in Grande Anse
This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Palm Hotel and Spa offers 70 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Palm Hotel and Spa features a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 2153 square feet (200 square meters) include a conference center. This luxury hotel also offers a library, a terrace, and an arcade/game room. Complimentary secured self parking is available on site, along with a car charging station.

Palm Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Palm Hotel and Spa has 2 restaurants serving lunch and dinner.
Le Makassar - This fine-dining restaurant specializes in local cuisine. Reservations are required. Open select days.
KAH Beach & Restaurant - This beach restaurant specializes in French cuisine and serves light fare only. Open daily.
KOKOA BAR - This bar overlooks the ocean. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 35 for adults and EUR 22 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • KAH Beach & Restaurant
  • KOKOA BAR
  • Le Makassar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Library
  • Mini golf
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Pool hoist on site
  • Sign language-capable staff
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Ice maker
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For Pool Villa bookings, check-in starts at 4 PM and check-out ends at noon.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 195.00
  • Christmas Eve (December 24) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 280.00
  • New Year's Eve (December 31) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Palm Hotel Petite-Ile
Palm Petite-Ile
Palm Hotel & Spa Reunion Island/Petite-Ile
Palm Hotel and Spa Hotel
Palm Hotel and Spa Petite-Ile
Palm Hotel and Spa Hotel Petite-Ile

Palm Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 226 reviews
Rating 8 - Good. 58 out of 226 reviews
Rating 6 - Okay. 12 out of 226 reviews
Rating 4 - Poor. 3 out of 226 reviews
Rating 2 - Terrible. 2 out of 226 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Location!
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a truly lovely experience at Palm Spa Reunion ✨ The staff really deserve to be highlighted – they are kind, attentive, and highly professional, making you feel welcome from the very first moment. The pool area is beautiful and very inviting, and the spa is absolutely fantastic – perfect for fully relaxing and unwinding. The whole atmosphere is just spot on. The food was also really good and completed the experience 👌 A small tip: make sure to book your spa experience in advance, as it’s a popular place. Highly recommended!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great views out over the coast
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice place and our stay was great but the price of the room is just too much in my opinion
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotlessly clean, with housekeeping service twice a day, which we really appreciated. Very friendly staff. Breakfast was excellent — very generous, with fresh eggs made to order. The overall atmosphere was relaxed and welcoming. However, we didn’t find the hotel restaurants particularly cosy, and the prices felt a bit steep considering the quality of the food served.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this charming hotel, highlighted by its beautiful garden and the warm, welcoming demeanor of the staff. However, we did encounter some challenges. There was a persistent issue with the hot water, which was a bit disappointing. While the staff were friendly and attentive, it would have been helpful if they were more transparent about this ongoing concern. For families traveling with toddlers, we greatly appreciated the present found in our room. We did find the playroom lacking in activities suitable for younger children. Expanding the offerings in this area would enhance the experience for families with toddlers. Additionally, we faced some unfavorable weather during our stay, with cold, windy, and rainy days. It would be beneficial for the hotel to have more blankets readily available for guests during such occasions, ensuring everyone stays comfortable.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mostly good

areas that were good - service in all areas Bad limited dining venues, room towels
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit déjeuner magnifique cadre sublime déconnexion totale
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hebergement propre et cosy Site magnifique Restauration adaptée Le point fort c'est le personnel majoritairement creole et c’est un point à honorer. Il est competent, disponible, accueillant.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent séjour! Hôtel magnifique!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war einfach perfekt! Wir haben unsere Flitterwochen hier verbracht. Sauber, das Personal erfüllt jeden Wunsch. Mega Poollandschaft und Aussicht. Tolle Restaurants (wir haben beide ausprobiert). 100% Empfehlung!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique hôtel avec du personnel vraiment charmant et à l écoute Nous recommandons vivement cet hôtel Seul petit bémol la salle de sport était inaccessible mais la vue nous a fait vite oublier ce désagrément
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre spacieuse, personnel très aimable et serviable, petit déjeuner varié et excellent, jolies piscines.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Je n'ai qu'un mot à dire : EXCEPTIONNEL
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit déjeuner complet Jacuzzi face a la mer Belle piscine à plusieurs niveaux Atmosphère relaxante et parfois trop calme
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nous avions initialement réservé une suite de catégorie supérieure. Cependant, la chambre qui nous a été attribuée présentait une forte odeur de moisissure, rendant le séjour impossible (maux de gorge et maux de tête). Nous avons donc dû demander un changement de chambre. et dans la 2eme chambres pas d'eau chaude. Au vu du tarif de la chambre, cette situation nous semble inacceptable. Le changement a également entraîné une perte de temps, et aucun geste commercial significatif n’a été proposé, à l’exception d’un cocktail offert.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné au Palm Hotel & Spa pour célébrer nos 20 ans de mariage et l’expérience a été absolument exceptionnelle. Tout est beau, élégant et parfaitement entretenu : les infrastructures sont modernes, chic et très confortables, avec des chambres magnifiques et une vue superbe. L’accueil et la qualité du personnel sont remarquables, avec une multitude d’attentions et un service irréprochable, que ce soit en chambre, à la piscine ou dans l’ensemble de l’hôtel. Le petit déjeuner est incroyable et le restaurant du soir est absolument délicieux, avec une cuisine raffinée et un niveau de service remarquable. L’emplacement est parfait, avec Grande Anse juste en contrebas et un point de départ idéal pour rayonner dans le sud de l’île ou vers le volcan. Un véritable cinq étoiles, rare sur l’île, où l’on se sent accueilli comme des rois et où l’on aurait volontiers prolongé le séjour.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sejour de rêve dans des conditions idylliques je recommande cet établissement.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tout était impeccable et le personnel d’une gentillesse incroyable
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Superbe hôtel ! Personnel très aimable.chambre nickel,propre et qui sent bon bcp de transat a disposition autour des piscines et face a la mer Restaurant kah beach très très bon. Et spa /soin o top C est un peu cher mais dépaysement et repos garantis
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tout est parfait
Stayed 1 night in Feb 2026