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Metro Hotel Perth City

4.0 star property

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Photo gallery for Metro Hotel Perth City

Property entrance
Microwave
Lobby
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry
The current price is $116
includes taxes & fees
Jun 21 - Jun 22

Explore the area

View in a map
200 Hay Street, East Perth WA 6004, 200, East Perth, WA, WA6004
  • Place, Perth Mint
    ‪4 min walk‬
  • Place, Langley Park
    ‪5 min walk‬
  • Place, WACA
    ‪9 min walk‬
  • Airport, Perth, WA (PER)
    ‪18 min drive‬

Room options

View all photos for Standard Family Room

Standard Family Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Family Room

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Queen Room

Standard Queen Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Queen Room

8.2 out of 10
Very good
(34 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Queen & Single Room

Standard Queen & Single Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Queen & Single Room

8.4 out of 10
Very good
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Standard King Room

Standard King Room | View from room

Standard King Room

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Metro Hotel Perth City

4-star hotel in East Perth
Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Metro Hotel Perth City offers 94 accommodations with irons/ironing boards and complimentary toiletries. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include showers. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Perth hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Metro Hotel Perth City is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Metro Hotel Perth City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; AUD 10 to 30 for adults and AUD 6 to 15 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (67 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Smoking not allowed
  • Vegetarian breakfast available

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 10 to 30 for adults, and AUD 6 to 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a credit card pre-authorization or cash bond at check-in. Guests must provide a photo ID and credit card at check-in.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Comfort Hotel Perth City

Comfort Perth City

Comfort Perth City Hotel

Hotel Perth City

Perth City Hotel

Comfort Hotel Perth

Comfort Inn Perth

Comfort Hotel Perth City East Perth

Comfort Perth City East Perth

Metro Hotel Perth City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 321 out of 1002 reviews
Rating 8 - Good. 441 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not support me
Stayed 8 nights in Jan 2026

10/10 Excellent

Emily

Stayed 2 nights in Feb 2026

8/10 Good

Michelle

Stayed 1 night in Feb 2026

10/10 Excellent

Orlando

Stayed 1 night in Feb 2026

8/10 Good

Reeder

Stayed 1 night in Feb 2026

8/10 Good

Darren

Liked: Cleanliness
Room was fairly clean. Staff were great. Just odd to see drug affected pedestrians walking in from the street to sit in the lobby and charge their mobile phones.this is not the comfort and value id expect. It was my first time at tbos place.
Stayed 1 night in Feb 2026

6/10 Okay

Pamela

Traveled with partner
staff are good and friendly, facilities are average but suited to price.
Stayed 2 nights in Dec 2025

8/10 Good

Nicholas

Stayed 7 nights in Jan 2026

8/10 Good

Susanna

Stayed 1 night in Jan 2026

4/10 Poor

Yvonne

Disliked: Cleanliness, amenities
The soap and gel containers in the room did not work. I had to ask twice before someone came to fix. There were no spoons, cutlery, cup saucers for making tea. There were coffee rings on the bench tops. There was no evacuation details in case of fire in the room (or anywhere visible in the building) and no info about how to contact front desk reception. No info in the room about Perth or what to see near by.
Stayed 2 nights in Jan 2026

4/10 Poor

Lei

The hotel had scheduled a examination of the electricity system for one hour during my stay. I was only informed that the electricity was to be shut down and that I had to bring my luggage down the lift within 5 mins. This happened on the 23/1/2026. I had knee problem and struggled to climb down 10 flight of stairs from the 5th floor to the ground level. The hotel has a responsibility and duty for all guests to enjoy peace, safety and the duty of care that any maintenance that is to be carried out must be effectively and properly communicated to all guests. If I were to suffer an injury due to my knee problem would the hotel be willing to take responsibility for my medical costs and all related pain and trauma? The hotel has failed to comply with the occupational and safety hazards within the law and legislation for the operation of a hotel. I shared my experience with the staff on duty by the name of Agar who assured me that she will report the details of my experience and my expectation in receiving a formal reply from the top management. The incident that happened is totally unacceptable and I will be prepared to report my experience to Consumer Affairs and the Ombudsman.
Stayed 2 nights in Jan 2026

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, the room was clean and well appointed, the hotel was dated but clean and well maintained.
Stayed 1 night in Jan 2026

8/10 Good

Bradley

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Jordan

Stayed 2 nights in Dec 2025

2/10 Terrible

Jamie

Stayed 2 nights in Dec 2025

2/10 Terrible

Robert E

Disliked: Cleanliness, staff & service, amenities
I am surprised this hotel has as high of a review as it does. I stayed here for one night, and even that was too much. Cleanliness needs to be improved. My bathroom floor was sticky and the carpeting in my room seemed as if it needed a thorough vacuuming. Other than that, I can’t find much fault with the cleanliness. I just wore flip flops in the room and dealt with it. The real problem with this hotel is that it seems to be full of locals seeking temporary or transient housing. As I was checking in, there was what appeared to be an unhoused woman with a very unkempt appearance checking into the hotel wearing clothes that looked like they hadn’t been washed in weeks. She was barefoot, which is very unhygienic and poses a potential health risk. Other hotel guests coming and going seemed inebriated or high as a kite. I commented to the hotel reception about this and they didn’t want to answer, knowing full well that there is a clear problem. If my rate had been refundable, I would have left and found another option. In my opinion, this is not a suitable hotel for tourists.
Stayed 1 night in Dec 2025

6/10 Okay

Trevor

Liked: Property conditions & facilities
Ordered bacon & eggs. Only received eggs! Issue was remedied but I wasn’t impressed that you could stuff up bacon & eggs!
Stayed 1 night in Dec 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient location for Perth Stadium- only 1 lift working!
Stayed 8 nights in Nov 2025

10/10 Excellent

R. Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok , not much varietyt, but great coffee.
Stayed 1 night in Nov 2025

6/10 Okay

Martin

Traveled with partner
Liked: Cleanliness, staff & service
Room looked tired and needs a good referb Needs a safe in the room Smoke detector covered Staff excellent
Stayed 3 nights in Nov 2025

2/10 Terrible

Joseph

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful, uncomfy, dingy
Stayed 4 nights in Nov 2025

2/10 Terrible

Neal

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Possibly the worst hotel I've ever stopped at. It was dirty, the showers were absolutely freezing or boiling hot, the bedding was shocking, and there were some very interesting characters stopping there.
Stayed 4 nights in Nov 2025

2/10 Terrible

Louise

Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Not the vest ,but not the worst I've ever stayed at. Surrounding area quite grim with most shops and restaurants closed and up for sale. Room tidy enough, but in general is outdated and needs a refit. Staff friendly and helpful is the one bright spot. All in all would i stay again? Unlikely, but this is not a mark against the staff, who as i said before couldn't do enough to help.
Stayed 8 nights in Nov 2025