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Hotel Terranova

3.0 star property

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Photo gallery for Hotel Terranova

Deluxe Triple Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Bar (on property)
Exterior
Interior
Skiing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
Carrer de les Abelletes, 5, Pas de la Casa, Andorra, AD200
  • Pas de la Casa Resort
    ‪2 min walk‬
  • TSF4 Solana Ski Lift
    ‪5 min walk‬
  • TSD4 Pas De La Casa Ski Lift
    ‪6 min walk‬
  • La Seu d'Urgell (LEU)
    ‪65 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Quadruple Room

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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The price is $110 total
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About this property

Hotel Terranova

3-star Pas de la Casa hotel with in-room fireplaces
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Terranova include complimentary wireless internet access and a coffee shop/cafe.
Hotel Terranova offers 52 accommodations with fireplaces and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Have fun with onsite winter activities, including downhill skiing and snowboarding. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary.

Hotel Terranova is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Terranova has a restaurant on site.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Downhill skiing
  • Snowboarding

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (50 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Fireplace
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
2 total (up to 31 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 3.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 3.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Terranova Hotel
Hotel Terranova Pas de la Casa
Hotel Terranova Hotel Pas de la Casa

Hotel Terranova Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 49 out of 127 reviews
Rating 8 - Good. 52 out of 127 reviews
Rating 6 - Okay. 15 out of 127 reviews
Rating 4 - Poor. 8 out of 127 reviews
Rating 2 - Terrible. 3 out of 127 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Paula

Stayed 4 nights in Mar 2025

4/10 Poor

Gianluca

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hi there, I've just received a request for feedback and I was hoping I had the opportunity to help mproving your service. There is a lot of scope for improvement but luckily they are all easy fix. I am going to start from the "must change" going progressively to the "nice to have" 1. Mould around the bath and on the wall. This is unacceptable. It takes a bottle of Bleach and a bit of sealant to fix it 2. Nothing complementary other than two bottles of water. Your daily rate would justify a kettle, some tea bags and a couple of biscuits. It makes the customer feel welcome. 3. Furniture is battered 4. The bed for two is too small and the mattress uncomfortable. 5. Only 3 cushions. 6. The doors are not hotel doors. I'm sure there are some fire safety concerns and not compliance with regulation. 7. Breakfast could be improved. There are not vegetarian options for hot breakfast 8. Windows are not sound proof and I got woken up every night by people chatting when walking on the street. It is possibly the worst hotel I have ever been, but with some little changes it can be improved substantially
Stayed 5 nights in Feb 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snowboard trip to Andorra

Very basic hotel but clean and tidy was there for a weeks snowboarding and great value for money
Stayed 3 nights in Jan 2025

4/10 Poor

Keston

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the middle of town

This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
Stayed 1 night in Apr 2024

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Tim

Liked: Staff & service, property conditions & facilities, room comfort

A brief visit to Andorra

The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Stayed 2 nights in Apr 2023

8/10 Good

Glenn

Liked: Cleanliness, room comfort

Good location, but basic.

Hotel seems to be going under a renovation, no ski lockers, and no real reception, room was very basic, but comfy, and clean. Very close to bus station which was ideal!
Stayed 1 night in Dec 2021

8/10 Good

NATHALIE, Drancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hôtel correct, bien situé, facile d’acces
Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Adriana

Disliked: Staff & service
.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un week-end en amoureux a coter de tous les commerce et resto et personnel discret et sympathique
Stayed 2 nights in Nov 2024

8/10 Good

Gérard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel facile d'accès,calme,propre. Bien dans l'ensemble. Seul bémol le bruit du chauffage.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas mal

Stayed 1 night in Nov 2024

10/10 Excellent

Virginie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Tres bien place dans le centre ville. Tres sympa et propre
Stayed 3 nights in Aug 2024

10/10 Excellent

Quentin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil est agréable et les lits confortables.
Stayed 2 nights in Nov 2024

4/10 Poor

aurelie

Traveled with family
Disliked: Staff & service
Chambre de bonne taille pour 3 personnes, et propre même si on a eu un doute sur les draps du petit lit. Sdb Propre mais vaillissante . Ascenseur vieillissant. Petit déjeuner médiocre, les machines à jus en pannes (les 3), café très mauvais. Laitage pas mis au frigo. Hôtel sans parking, parking payant.
Stayed 2 nights in Oct 2024

8/10 Good

DANIEL

Liked: Cleanliness, staff & service

Chambre moyenne

Simplement convenable
Stayed 1 night in Oct 2024

8/10 Good

joan

Stayed 4 nights in Aug 2024

4/10 Poor

marie josee

Liked: Cleanliness
Disliked: Staff & service

Très déçus

Hôtel non insonorisé, bruyant ! Toute la nuit j’ai entendu le voisin de chambre ronfler. Le chauffage n’est pas indépendant, il faisait une chaleur intense dans la chambre. Ne regardez pas les photos du petit déjeuner : il n’y a rien qui correspond, il faut aller au bar à côté prendre un café et viennoiseries c’est tout. Côté réception l’amabilité est limite, les sourires inexistants. Hôtel propre.
Stayed 2 nights in Oct 2024

10/10 Excellent

DAVID

Stayed 2 nights in Oct 2024

10/10 Excellent

Benoit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant
Stayed 1 night in Oct 2024

10/10 Excellent

Megane

Stayed 1 night in Aug 2024