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Papouis Protaras Hotel

3.0 star property

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2 outdoor pools, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Reception
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Room service
  • Bar
  • Spa
  • 24/7 front desk
  • Gym
$218
includes taxes & fees
Oct 20 - Oct 21

Explore the area

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Mantaliou, 7, Paralimni, PA, 5296
  • Place, Sunrise Beach
    ‪15 min walk‬
  • Place, Kalamies Beach
    ‪17 min walk‬
  • Place, Fig Tree Bay
    ‪4 min drive‬
  • Airport, Larnaca (LCA-Larnaca Intl.)
    ‪57 min drive‬

Room options

View all photos for Double or Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Double or Twin Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double or Twin Room, Pool View

Desk, laptop workspace, iron/ironing board, free WiFi

Double or Twin Room, Pool View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room, Pool View

Desk, laptop workspace, iron/ironing board, free WiFi

Triple Room, Pool View

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Double or Twin Room, Pool View

Desk, laptop workspace, iron/ironing board, free WiFi

Double or Twin Room, Pool View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Triple Room

Desk, laptop workspace, iron/ironing board, free WiFi

Triple Room

  • 280 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Double or Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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About this property

Papouis Protaras Hotel

3-star Paralimni hotel connected to a shopping center, close to Fig Tree Bay
2 restaurants, 2 outdoor pools, and free water park access are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Papouis Protaras Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies. 43-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Paralimni hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Papouis Protaras Hotel is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Papouis Protaras Hotel features a complimentary water park, 2 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 646 square feet (60 square meters) include conference space. This all-inclusive hotel also offers a children's pool, spa services, and a terrace. Onsite self parking is complimentary.

Papouis Protaras Hotel has designated areas for smoking.

The Pavilion Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Windmill Taverna - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
The Sunspot Pool Bar - Onsite bar.
Spider Bar - Onsite cocktail bar.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spider Bar
  • The Pavilion Restaurant
  • The Sunspot Pool Bar
  • The Windmill Taverna

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • Racquetball/squash
  • Sauna
  • Tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Paschalia
Paschalia
Paschalia Hotel
Paschalia Hotel Protaras
Paschalia Protaras
Smartline Protaras Hotel
Smartline Hotel
Smartline Protaras

Papouis Protaras Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 75 reviews
Rating 8 - Good. 30 out of 75 reviews
Rating 6 - Okay. 9 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay, staff were fantastic and couldn’t do enough for me. 5 star
Stayed 8 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place as a whole and I’d stay there again no doubt
Stayed 7 nights in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Clean and great staff

The hotel was very nice with fantastic welcoming staff. The location was good, clean and a really nice place to spend holidays. Had an issue with the temp room but I was switched immediately. Not too far from the nicest beaches. I will definitely stay there again.
Stayed 5 nights in Jul 2023

10/10 Excellent

Periclis

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, decent breakfast with good options. Nice facilities in the hotel and the pool area is good for families and children.
Stayed 2 nights in Jun 2023

6/10 Okay

Derrick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

4/10 Poor

Peter

Stayed 1 night in Aug 2022

8/10 Good

Ioannis

Liked: Cleanliness
Stayed 1 night in Oct 2020

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay, very clean and great staff

The hotel is in a good location, close to the beach but also close to the main strip too. The pool area is fabulous, clean and plenty loungers. The staff around the pool are so attentive to your needs, happy to help when needed, nothing is a bother. Buffet meals have a good variety and they cater for meat eater, vegetarians and kids too. Tasty food which at times is hard to find at times when all-inclusive. The hotel is very clean, cleaners come to your room every day if you wish, change the towels and bedding if needed too. The manager was happy for us to have a longer check out time with no extra cost too, as we werent leaving till 6pm. Very very clean. Only slight negative was the decor in the room as it needed refreshing, cupboards needed changing but because of COVID this may have stopped them doing this. Hotel is a 3* but slight adjustments could see this hotel 4* and it has the potential to become a 5*. Would definitely go back next year. Thanks for a fabulous stay.
Stayed 10 nights in Sep 2020

8/10 Good

Colin

Liked: Staff & service, room comfort

Good for the price

Overall the stay was above average. The mattresses in our room seemed dirty and a couple of stains. I feel the hotel and pool area needs an update, although reception area and restaurant is nice. Drinks at the bar were not great. A lot of the time the beer tasted like water and was very flat. For the price we paid we were more than happy with our stay
Stayed 7 nights in Sep 2020

10/10 Excellent

Kyprianos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Nice location, clean and very good value for money. I would certainly book it again !
Stayed 1 night in Sep 2020

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy with service and location of hotel.

Friendly staff and clean, food also good and Overall very good value for money.
Stayed 14 nights in Sep 2020

8/10 Good

christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2020

8/10 Good

Taty, Cyprus

Traveled with family
Liked: Cleanliness, staff & service
The staff is friendly, all inclusive Is good enough, cost-competitive.
Stayed 4 nights in Aug 2020

4/10 Poor

Carlos

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Persephoni

Stayed 3 nights in Aug 2020

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay lovely pool. Staff were excellent as were the services. Great location close to pernera. We had a great stay
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveler

Liked: Room comfort
The room was old and not really inspring. The air conditioning was very loud and made it difficult to sleep. There were very few parking spaces which resulted to many cars parking at a vacant lot right next to the hotel. The breakfast situation was not handled well at all; people were allowed to eat in without masks, but also to serve themselves at the buffet without a mask (they did provide hand sanitizer and a sign which no one really followed and there was no employee or attendant enforcing any of the social distancing rules or managing the queues to make sure Covid 19 is not spreading).The ladies at reception were very friendly and accommodating. Overall a mediocre experience but at least it did not break the bank
Stayed 2 nights in Aug 2020

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

Papouis Hotel

We had a lovely stay, and will be visiting again soon. Rooms dated but very clean and bed is comfortable. Food was as good if not not better than some 5* I have visited. Hot food was hot. Staff were very friendly and welcoming. Sun loungers need to be cleaned regularly as dirty and bins around pool needed emptying as they were still full from the previous day. Thank you
Stayed 1 night in Jul 2020

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Very pleasant stay. There was a problem with the air-conditioning but it was reported to management and they will look into it. (The AC would only work if the bathroom light was on). The hotel adhered to covid-19 restrictions very well and did their best for it not to interrupt your enjoyment meals took a little longer but again they did their best by putting extra staff on to avoid delays.
In the shade by the pool
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

weekend break

Pool area was good. Room was dated. Food was nice, but you have to que and wait for a member of the kitchen team to serve you from the Buffett due to restrictions. Outside meal times snacks were available. Staff were friendly. Overall pleased considering it only cost £190 for 2 nights AI for a family of 4.
Stayed 2 nights in Jul 2020

2/10 Terrible

C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

When we tried to check in the hotel they told us that the hotel was overbooked and we didnt have a room even thought the website hotels.com let us make the reservation and we got a confirmation as well. This is unacceptable from both the hotel and your website side since we were left without accomodation with no earlier notice!
Stayed 1 night in Jun 2020

4/10 Poor

andrew

Disliked: Staff & service, property conditions & facilities, room comfort

In desperate need of renovation

We booked AI at this hotel in October. On arrival it looked as though the hotel was very busy the reception area was full- only later did we find out that it was a student conference. They were there for three days and having no conference facilities, they were using the whole reception area in the day and in the evening they used the whole of the bar area. So much so that we felt that we had to move as we were in the way. The hotel itself is a Thomas Cook basic. They have spent money doing up the reception area but beyond that this is a very old hotel with many faults. The family room was ok but not really enough space for the double and two singles they had squeezed in. We booked a 5 night stay and on the 4th night were in formed that the hotel was closing the next day and we were being moved down the road. It transpired that it was not down the road but instead the other end of Ayia Napa. We should not have been allowed to book this hotel for time length that we did. The food on the last evening was horrible and there were no children's options. The breakfast on the last day contained mouldy sausages. We asked to move immediately and went to the new hotel who... didn't have our res. And would not allow us AI there until 12.30 therefore we lost half a day (a full day counting the night before) of our AI. To be honest though, we did not get the full AI in the first place as there was less than half the advertised options available. Without renovation I would avoid!
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Anywhere else put this place in Protaras.

Extremely tired hotel in bad need of renovation. Everything in the room was half broken, the curtains were in risk of falling of the ceiling because the rail was in a rotten piece of wall (looked like some water had leakage from above), missing screws, hooks on the wall etc. If that wasn't bad enough it was also particularly dirty in the room. Had we stayed for more than one night, I would have complained big time. For the short time I couldn't be bothered. The rest of the hotel looked very tired too, from the pool to the restaurant (I spare you the hygiene details... ) etc. In fairness it has to be added that it is the end of the season but I really hope they invest a fair amount to make this hotel worthwhile staying - not that I have any intention what so ever to ever return there. Location is also not great, next to a forgotten waterpark (that allows for some interesting gloomy pictures) and a construction site, makes it less pleasant to walk to the center of Protaras.
Stayed 1 night in Oct 2019