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Decapolis Hotel Panama City

4.0 star property

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Photo gallery for Decapolis Hotel Panama City

Exterior
Creator video
Deluxe Double Room, 2 Double Beds, Sea View | 1 bedroom, premium bedding, in-room safe, desk
Meeting facility
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
$105
includes taxes & fees
Nov 8 - Nov 9

Explore the area

View in a map
Avenida Balboa Con Multicentro, Panama City, Panama
  • Place, Avenida Balboa
    ‪1 min walk‬
  • Place, Multiplaza Pacific Mall
    ‪12 min walk‬
  • Place, Via Espana
    ‪16 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪7 min drive‬

Room options

View all photos for Room Standard with Street View

1 bedroom, premium bedding, in-room safe, desk

Room Standard with Street View

  • 387 sq ft
  • Sleeps 2

View all photos for Double Room Standard with Street View

1 bedroom, premium bedding, in-room safe, desk

Double Room Standard with Street View

8.0 out of 10
Very good
(3 reviews)
  • 387 sq ft
  • Sleeps 4

View all photos for Suite Junior with Street View

1 bedroom, premium bedding, in-room safe, desk

Suite Junior with Street View

9.0 out of 10
Wonderful
(2 reviews)
  • 775 sq ft
  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(30 reviews)
  • 388 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Sea View

Deluxe Double Room, 2 Double Beds, Sea View | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, 2 Double Beds, Sea View

8.2 out of 10
Very good
(22 reviews)
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, 2 Double Beds

8.6 out of 10
Excellent
(79 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Ocean View

8.0 out of 10
Very good
(10 reviews)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room Standard with Partial Sea View

  • 387 sq ft
  • Sleeps 2

Double Room Standard with Partial Sea View

  • 387 sq ft
  • Sleeps 4

Suite Junior with Partial Sea View

  • 775 sq ft
  • Sleeps 2

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About this property

Decapolis Hotel Panama City

4-star Panama City hotel, connected to a shopping center in San Francisco
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Decapolis Hotel Panama City offers 246 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Decapolis Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Decapolis Hotel Panama City features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 12000 square feet (1115 square meters) include a conference center. This business-friendly hotel also offers a casino, a fitness center, and spa services. Complimentary valet parking is available on site.

Decapolis Hotel Panama City is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Martini Sushi Bar - This sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.
Petit Bistro - This bistro specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Martini Sushi Bar
  • Petit Bistro

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (12,000 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment 1 day prior to arrival or at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Decapolis Panama City
Decapolis Radisson
Decapolis Radisson Panama City
Panama City Radisson
Radisson Decapolis
Radisson Decapolis Hotel
Radisson Decapolis Hotel Panama City
Radisson Decapolis Panama City
Radisson Panama City
Decapolis Hotel Panama
Hotel Decapolis Panama
Radisson Decapolis Panama City Hotel
Decapolis Panama City
Radisson Decapolis Panama City
Decapolis Hotel Panama City Hotel
Decapolis Hotel Panama City Panama City
Decapolis Hotel Panama City Hotel Panama City

Decapolis Hotel Panama City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 756 out of 1386 reviews
Rating 8 - Good. 367 out of 1386 reviews
Rating 6 - Okay. 150 out of 1386 reviews
Rating 4 - Poor. 59 out of 1386 reviews
Rating 2 - Terrible. 54 out of 1386 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christien-Lennox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay. It is directly connected to a mall, there is event plus to help with activities (ask for Gabriel), and I was able to find everything inside the hotel with ease!
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolyn Mowatt

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and walkable
Stayed 7 nights in Jul 2025

10/10 Excellent

Ravindra

Stayed 10 nights in Jul 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, near of pricipal outless
Stayed 1 night in Jul 2025

8/10 Good

Yusel A Vieites

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Dangelo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the cleanest hotel
Stayed 1 night in Jul 2025

8/10 Good

Shaliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more bilingual staff
Stayed 5 nights in Jul 2025

6/10 Okay

Carlos

Business traveler
Liked: Cleanliness, staff & service
The hotel was fully booked in somehow there cleaning staff, clean sheets, and towels was a challenge
Stayed 1 night in Jul 2025

8/10 Good

Suresh

Stayed 5 nights in Jul 2025

10/10 Excellent

SUSAN, EAST COAST DEMERARA

Stayed 5 nights in Jul 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to most locations in the city.
Stayed 8 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Overall great stay.. the convienanc
Stayed 2 nights in Jul 2025

2/10 Terrible

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A V O I D

We rented 2 ocean view rooms for 3 adults and 3 children for 5 days. The rooms were mediocre at best. Linens, pillows, towels, mattresses were not good. House keeping came twice. Our sheets were never changed. The personnel at this hotel are incredibly unfriendly. It was absurd. Both families had issues with room keys not working a number of times. No apologies EVER for the inconvenience. Our first night we dined at the sushi restaurant. When the bill came, I filled out the receipt with my room number. At 9 PM, when my 2 children and I were asleep, a staff member knocked loudly on our door, waking all of us. He said he needed my credit card because I had not previously allocated a dollar amount for food charges at check-in. What kind of weird policy is that??? We were there for 5 days!! Why wake us in the middle of the night to settle a food bill? RIDICULOUS The pool is tiny. The pool area is a joke. The location of the hotel is VERY difficult to get to. I've been to Panama many times. I stay with family or I stay at the Plaza Paitilla Inn. I selected the Decapolis this time because I needed two rooms and it offered free breakfast and was less expensive than Plaza Paitilla. I spent every minute of every day regretting this decision. Both hotels are in generally the same area: Paitilla. But the difference in total experience is mind-blowing. Save yourselves the grief. Do as I will do from this day forward: Choose Plaza Paitilla Inn, or ANYWHERE ELSE
Stayed 5 nights in Jul 2025

6/10 Okay

Eldwin

Business traveler
Disliked: Staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Rony

Disliked: Property conditions & facilities
Niche hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy E, Orange

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. Super breakfast!! Will stay there again on my next visit
Stayed 6 nights in Jul 2025

10/10 Excellent

Daniel, Guatemala

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family

A reservation is to hold a room

There was no room for our family. We were sent to another hotel at 12am. The other hotel took 3 hours to book us in. Unacceptable.
Stayed 1 night in Jul 2025

2/10 Terrible

Ingrid

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After calling prior to making a reservation and being reassured that I was going to have access to having food warmed up on a microwave due to my fertility treatment and high risk pregnancy I was denied the use of the microwave bc of hotel “policy”. I made sure of asking more than twice bf reserving for that reason…. Never again! And wouldn’t recommend to anyone that needs anything warmed up….. also hotel is extremely outdated for the cost
Stayed 13 nights in Jul 2025

10/10 Excellent

Ta-vaughn

Traveled with family
Liked: Cleanliness, amenities
Room was clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

KIMOY

Stayed 1 night in Jul 2025

10/10 Excellent

Rosie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The experience at this hotel was nothing short of amazing….. The hospitality given by the staff especially Martin at the front desk was exceptional…. Great atmosphere for a family vacation.
Stayed 5 nights in Jul 2025

10/10 Excellent

Elena, WINTER GARDEN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the friendly staff waiting outside to greet the guest, security to front desk, housekeeping. Just All around nice hotel
Stayed 2 nights in Jul 2025