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The Business Inn

2.5 star property

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Photo gallery for The Business Inn

Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Front of property
Studio Suite, 1 King Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Living area | 46-inch LCD TV with cable channels, TV, computer

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Parking available
The current price is $136
includes taxes & fees
May 31 - Jun 1

Explore the area

View in a map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(229 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.2 out of 10
Wonderful
(134 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Mini Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(666 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(125 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(154 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(135 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About this property

The Business Inn

Hotel in Centretown
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, self parking, and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Business Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn

Business Inn Ottawa

Inn Business

Business Hotel Ottawa

The Business Hotel Ottawa

The Business Inn Hotel

The Business Inn Ottawa

The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5992 out of 8188 reviews
Rating 8 - Good. 1750 out of 8188 reviews
Rating 6 - Okay. 292 out of 8188 reviews
Rating 4 - Poor. 59 out of 8188 reviews
Rating 2 - Terrible. 95 out of 8188 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the great amenities; the extra large TV, the computer, and printer; great breakfast options; the sleep sound maker, whirlpool tub, only negative would be the small elevator
Stayed 1 night in Feb 2026

10/10 Excellent

Tarra

Stayed 1 night in Feb 2026

4/10 Poor

Omar

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bad points: Carpet is old. Pillows are too high. AC is noisy, corridor is noisy, I spend lond time to check in woth dirty entrance. Breakfast restaurant is small and untidy. Elevators is slow and not enough for number of residents. Good points: Rooms area is not bad. Furniture is old but solid. They have everything you need ( microwave, stove, boiler, small coffee machine, sink, iron, safe, computer and printer and television) It seems that system on the computer is outdated or employees are not trained on it. I felt I live in the 90’s. The Architecture who designed the hotel lobby deserve to evacuate his license. Without the great location, and that level of service they would have been out of service. Long story short: location of a great hotel and service and finish level of motel.
Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room size was perfect for a family of five and the breakfast was delicious and had a variety of options.
Stayed 2 nights in Feb 2026

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, but I had a few issues that prevented it from being a great stay. PROS: friendly front desk staff; great location; large, comfortable room/apartment; I was upgraded to a one bedroom although I booked only a studio; large bathroom; clean and tidy; breakfast looked great - I’m just not a breakfast person, so only had coffee CONS: dated decor; loud heater in bedroom; pillows were on the too-large/too firm side; no evident instructions on how to use things - I arrived just in time to watch the third period of the women’s Olympic hockey game and messed around with both TVs and remotes for the entire period, while trying to watch the game on my phone, only to realize the hotel doesn't even offer regular cable service. I finally signed into my own TSN account on the TV, only to have the connection come in and out for the entirety of the OT period. I had been SO pumped to sit and watch this game in my room, only to be disappointed. There was no time during an exciting game to be calling the front desk for support. Simple TV/remote instructions would’ve been useful, as would a strong connection; Final CON was the outlet in the washroom. The blow dryer blew the fuse after 5 minutes and I couldn’t get it back on no matter how much I pushed the reset button. I had to bring everything into the bedroom to finish getting ready. These are not major issues, but were super annoying in the moment.
Stayed 1 night in Feb 2026

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room with many features. Great parking policy, continental breakfast had a lot of good options, and the coffee was great. Easy to get dinner with the restaurant below with the added option of getting it brought to your room. Staff was really friendly and helpful. Cost for the room was the most affordable in the area for everything included. This hotel would be my first choice for booking next time I’m in the area.
Stayed 1 night in Feb 2026

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great value. The room was very comfortable and included a kitchen, which made it feel like a small condo. It’s not luxurious, but that wasn’t important to us. The staff were welcoming and professional, and the service was excellent. The breakfast was outstanding. Our room was next to the elevator, and we could occasionally hear it, which was a bit annoying. That said, it didn’t prevent us from sleeping well. We’ll definitely be back!
Stayed 2 nights in Feb 2026

10/10 Excellent

Febe Joy

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!
Stayed 1 night in Dec 2025

8/10 Good

Konnor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice
Stayed 3 nights in Feb 2026

8/10 Good

Nancy J

Stayed 2 nights in Feb 2026

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, large, clean room, was extremely satisfied
Stayed 1 night in Feb 2026

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Yes everything was great
Stayed 1 night in Feb 2026

10/10 Excellent

ziran

Liked: Cleanliness, amenities, property conditions & facilities
Matching my expectations
Stayed 1 night in Feb 2026

8/10 Good

Layla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
was a great hotel! amenities were super, in a very good area. close to all of ottawas top sites. breakfast was really tasty and lots of options, although the nespresso machine was a bit inconsistent. also located above a very good bar and restaurant named mclaren’s, but not loud at all. the shower heads are short, so if you are over 5’7 it is not ideal.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic 😊
Stayed 3 nights in Feb 2026

10/10 Excellent

Shawn

Stayed 2 nights in Nov 2025

4/10 Poor

Ogochukwu, Pemberton

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The staff were welcoming and supportive; however, the hotel and room were not what I expected. The online pictures were deceiving.
Stayed 2 nights in Feb 2026

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Excellent service, fast and courteous. Clean room, ample breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities
Everything was seamless and spotless
Stayed 2 nights in Feb 2026

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, amenities
Our room was ver spacious and there was a pod selection and breakfast
Stayed 3 nights in Feb 2026

10/10 Excellent

Diane, Tottenham

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Proximity to Winterlude and tge Rideau Canal was perfect.
Stayed 3 nights in Feb 2026

8/10 Good

Miriam

Traveled with partner
Liked: Cleanliness, amenities
Very helpful staff. We left a day early due to ice storm coming the following day. We were refunded for the third night and which was very much appreciated
Stayed 3 nights in Feb 2026