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The Business Inn

2.5 star property

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Photo gallery for The Business Inn

Relax in this cozy space with a flat-screen TV, small stove, and microwave, perfect for a home away from home.
Relax in comfort with a large bed, full-length mirror, and cityscape artwork.
Welcome to our lobby, featuring a reception desk, comfortable seating area with sofas, and a beautiful framed painting.
Enjoy cooking in this well-equipped kitchen with a gas stove, microwave, and refrigerator.
Enjoy a drink at the bar with multiple TVs and a well-stocked selection.

Popular amenities

  • Bar
  • Kitchen

Explore the area

Map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪15 min walk‬
  • Parliament Hill
    ‪15 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(125 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(86 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(107 reviews)
  • 500 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Mini Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(456 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(163 reviews)
  • 712 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(96 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

The Business Inn

Hotel in Centretown
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, self parking, and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Business Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5450 out of 7689 reviews
Rating 8 - Good. 1791 out of 7689 reviews
Rating 6 - Okay. 289 out of 7689 reviews
Rating 4 - Poor. 70 out of 7689 reviews
Rating 2 - Terrible. 89 out of 7689 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brunilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, very clean, comfortable and the famous breakfast was very good too
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included tons of amenities and breakfast was simple, but provided a surprising amount if you spend the time looking at what's provided
Stayed 2 nights in Apr 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Stanley, Brockville

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like we were home.!!
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. The hotel does all the little things well for the comfort of the giests.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stay here everytime we visit Ottawa. Its like being home. All the rooms are great and fully equipped with absolutely everything you need at a very fair price. We love the location and it's proximity to everything we need. Great restaurants and pubs within a block or two and of course very close to downtown, the parliament, the arts centre and the ByWard market.
Stayed 1 night in Apr 2025

10/10 Excellent

janice

Stayed 6 nights in Apr 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help me attend to a particular need. The room was huge and comfy and I had a few great meals in the area. A super positive experience all round.
Stayed 3 nights in Apr 2025

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shower was not good, very weak stream. Also there are a lot of homeless people on the area. Otherwise everything was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Harsimranjit

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The floors are very dirty. Carpet was sticky and smelly. Not a good experience.
Stayed 1 night in Apr 2025

8/10 Good

Kaveh

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

NEHEMIE

Stayed 1 night in Apr 2025

10/10 Excellent

Bhagya

Excellent service provided
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were particularly helpful and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Riley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. More in room than expected (of note a stove & Computer). Different layout than most hotel places (didn’t matter just different than expected more of apartment style than hotel feel with separate room with bed and separate room with kitchen/living room and bathroom in another separate room rather than everything except bathroom in one room). Comfy bed. Breakfast food was as expected many options. No comment on other offered spaces (Laundry/Fittness area) as by choice did not use. Room had deck only feedback for entire place and isn’t much of concern if doesn’t change have little patio chair/table on deck. I Ubered and walked so can’t comment on parking, uber pulled up in front to open loading space to pickup/dropoff.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Feifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience
Stayed 1 night in Apr 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay!
Stayed 4 nights in Apr 2025

10/10 Excellent

Truelee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful spot, super close to everything and a great room! Very clean and quite for being right downtown
Stayed 2 nights in Apr 2025

2/10 Terrible

Manmohan

Disliked: Cleanliness, staff & service
The property is ok ok . Did not look like the way it is showing in pictures
Stayed 2 nights in Apr 2025